I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Se mer
Företaget har svarat
The Jacket sent is fine but they delivered it in just a plastic bag. One layer of not very thick plastic. It’s an expensive foam filled lightweight jacket that could have easily been damaged. Not suit... Se mer
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We went to Blacks shop in North St Brighton today and were politely met by Jude as my wife wanted to get some new hiking boots. Benn took over as Jude went to lunch and he was extremely helpful and a... Se mer
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5 star service from Jude, who knows his product range, inside and out. I arrived 5 mins before store closing and he still gave me his time, positive energy and enthusiasm which was really app... Se mer
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Skrivet av företaget
8-9 North Street, BN1 1EB, Brighton, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Walked in clueless and overwhlemed and with Harry’s help left feeling like I had all I needed for a great traveling experience in Peru! Harry Listened to my needs and worries and found the perfect blend of function and budget! Feel like I got true value with no pushy sales pitch! Harry, you’re the man! Thank you!
Tam

Svar från Blacks - Brighton
The team in Brighton were really knowledgeable and keen to help!

Svar från Blacks - Brighton
I have just been into my local Blacks in Brighton to get some expert advice. Henry was really helpful and very knowledgeable. Great customer service.

Svar från Blacks - Brighton
I had a fantastic experience at Blacks. My son was unsure about which shoes to buy for camping, and Harry, the manager, was incredibly helpful. He provided knowledgeable advice and took the time to ensure we chose the right pair. Harry was so kind, supportive, and professional throughout our visit. Thanks to his assistance, my son is really happy with his new shoes, and I’ll definitely be coming back to this store. Highly recommended!

Svar från Blacks - Brighton
Excellent, cheerful and attentive service from Eloise this morning. My first visit to a Blacks for five years after a poor experience at a different branch but it now looks as though I'm back to Blacks.

Svar från Blacks - Brighton
Firstly at Blacks served by Ben, He went above and beyond to make sure we got the exact merchandise that we needed.
Secondly at your other store North Road. Henry was extremely helpful and made our purchase very satisfying
Thank you Blacks

Svar från Blacks - Brighton
My brother in law was served by Harry, the manager, and his service was impeccable. Sooo much information , knowledge and humour was just superb. We learnt such a lot from him. Such good advice I every which way

Svar från Blacks - Brighton
Harry was fantastic - thank you so much for all the help today. I felt silly having to return the item I had purchased online, and was pleasantly surprised by the smooth returns process. Even better - after a relaxed and knowledgeable conversation about other tent options Harry helped me find a much more suitable alternative!

Svar från Blacks - Brighton
Great service from Benn - knowledgeable, helpful and friendly to ensure we got the right walking boots to meet our requirements.
Thank you!

Svar från Blacks - Brighton
MAGDA at BLACKS NORTH ST , BRIGHTON was very helpful and supportive on a product exchange.
Excellent customer service, a great
asset to the company.
Thanks again for a great customer
experience.
Christos kiwi brighton

Svar från Blacks - Brighton
Harry and the team were brilliant at helping me choose a new tent. They took the time to explain all the possible options
I would recommend visiting the Brighton store for all your camping needs

Svar från Blacks - Brighton
Visited the store on Saturday morning to look at ruck sacks. Henry was excellent. Both knowledgeable and professional, he listened & guided to a ruck sack that fitted well with many features & good quality. The price was competitive & so the Osprey ruck sack was purchased in store. Thanks Henry.

Svar från Blacks - Brighton
Quality products for good value. Was shown around the store by Henry who was extremely knowledgeable and helpful. He was able to give me valuable insight into a range of different products and overall improved my buying experience.

Svar från Blacks - Brighton
Eloise was absolutely brilliant. Very polite, helpful, very knowledgeable and funny. The boots I was looking for were not in stock in the shop so she managed to ordered them from the Blacks website at a discounted price. I got them delivered the day after! Thank you!

Svar från Blacks - Brighton
Excellent service. Joel was very knowledgeable and helpful, he patiently give us all information and guidance required to choose the right hiking boots for our needs.

Svar från Blacks - Brighton
Great service from Soraya in Brighton who advised me on walking boots, a rucksack and waterproofs. There's 30% off everything at the moment, so it's a good time to shop there. Thanks for the great customer service.

Svar från Blacks - Brighton
Freya and Jess were most helpful and patient when dealing with my wife and I.
So helpful that we ended up buying 3 pairs of walking shoes!!
Customer service is so important and both demonstrated it to perfection. Well done.

Svar från Blacks - Brighton
Friendly staff that were happy to help with advice. First class customer service

Svar från Blacks - Brighton
When buying ankle boots for an upcoming hiking holiday Mike was really helpful and knowledgeable. He listened to what I wanted and made recommendations which were well informed. He took the time to make sure the boots I tried on fitted and provided lots of tips on how to wear them based on different terrains and how to look after them. I would highly recommend going to him for advice!

Svar från Blacks - Brighton
Harry was amazing! His knowledge is priceless, my Son was in need of some new walking boots, Harry took the time to understand his needs and gave great advice not just on the boots but recommended many other items for his trip we haven’t even thought about.
Happy Son, happy Dad

Svar från Blacks - Brighton
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