I have been using Black Katz for years. Zia is an exceptional leader of the Kentish Town branch - he is great at renting properties, finding the right people for you, and is generally just such a safe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm extremely pleased with the service provided by Black Katz, and I'd like to especially mention Erika and Aidan, who assisted me with my apartment search and the entire move-in process. They were ve... Se mer
Black Katz have been really helpful in finding a nice property quickly. We approached them looking for something very specific and Tom was able to show us two beautiful properties in our desired area... Se mer
Företaget har svarat
My daughter and her friends moved out of a Black Katz managed property in SW2 in mid September at the end of their tenancy. They still have not had a penny of their deposit returned to them. Despite... Se mer
Företagsinformation
Skrivet av företaget
We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs. We began in 1992 and now have teams in offices throughout London. The size and success of our service results in our letting a property every 100 working minutes! Black Katz is accredited by Safe Agent - a Government backed accreditation scheme which offers peace of mind to landlords and tenants through the knowledge that the firm they are dealing with offers clearly defined levels of customer service.
Kontaktuppgifter
69 Parkway, NW1 7PP, London , Storbritannien
- 0207 284 3111
- info@blackkatz.com
- www.blackkatz.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
5/5 high efficiency agency!
Fantastic service provided in competitive renting market, huge thanks to Jonny and Tom!! Appreciate a lot with not accepting multiple offers to bid, extremely highly efficient to make the offer done! It takes only a morning from deposit paid to offer accepted.

Svar från Black Katz
Really helpful agency to use in your…
Really helpful agency to use in your house search. Tom provided me with great insights during the search, which helped me manage my expectations and how to be realistic in the process.
And no admin fee!
Thanks Black Katz!

Svar från Black Katz
Aiden from Black Katz is amazing
Aiden from Black Katz is amazing. I would definitely recommend this firm and especially Aiden. He found us a flat and scheduled A viewing in the same day. Very enthusiastic and friendly person. If you need anything he'll help with a smile.

Svar från Black Katz
Black Katz The Best
Black Katz really gain my trust for searching new house in London especially Mr Johnny was really helpful agent by providing all the information that we need as new tenant before moving in.

Svar från Black Katz
Black katz really helped us in this…
Black katz really helped us in this terrible UK housing market.
They are more helpful than big agencies in London.
Tom especially from Black Katz was really helpful. He conducted the viewing very thoroughly and help us sort out any concerns!
Do look for your new home with them!

Svar från Black Katz
Do not rent from these people
Do not rent from these people. They will try to steal money from you and protect their awful landlords who leave their houses in a unfit state.
It took months to get money back for emergency repairs and our deposit to be returned.
They left us without a working back door lock, faulty and potentially dangerous electrics and a broken boiler for a year. Human sewage was leaking out of the drain by the front door. The landlord turned up without notice as did tradesmen regularly. We ended up calling the council to get involved.
They then tried to extort an extra £500 per month for a flat that is not remotely worth it.
Jamie, the manager of the West Hampstead branch, called my family at home to try and harass us into making it easier for them to relet the property whilst withholding rightfully owed money to us and having failed for a whole year to fix anything.
Avoid these cowboys and their awful landlords that they protect at all costs for your own sake.

Svar från Black Katz
Holy sh!t Jeremyyy😭🫶
Holy sh!t, Jeremyyyyy where have you been for the past 4 monthssss!!! Honestly out of maybe 15 different agencies that I have been emailing & calling nonstop, you and Dani have been the nicest, most helpful & caring! I would probably have ended up living in a tree otherwise. The most genuine agent I have spoken to all year♥️ I really appreciate everything you and Dani did to help me in this process. Ahhh cant wait to move in, paint walls, start fires, and such things.
P.S.- pls dont kick me out! That was a joke :D

Svar från Black Katz
Ruhul provided excellent service
Ruhul provided excellent service. We are very happy with the flat. Thank you for the step by step support.

Svar från Black Katz
Gary provided A+ service
Gary provided A+ service - was very attentive and quick to respond and got me into a property quick and secured it.

Svar från Black Katz
Tehya: The Unseen Hero Making Home Life Better at Black Katz
Tehya has turned potentially stressful situations into seamless experiences, and it's this sort of service that elevates Black Katz from a simple property management company to a community that genuinely cares about its residents. We are lucky to have her as our Maintenance Manager and look forward to many more years of exemplary service.

Svar från Black Katz
Ruhul was very helpful and Black Katz…
Ruhul was very helpful and Black Katz were very attentive and quick to respond and get me into the property I rented quickly and I managed to secure it quickly too! In the busy market I was provided the best service!

Svar från Black Katz
We moved into our place which is…
We moved into our place which is managed my BlackKatz in April.
Our lease agreement requirements were not met when we moved in and are STILL out- standing. Some of the team responds to calls/ emails as they wish and have been extremely unhelpful in getting our issues sorted- replying to emails weeks later asking us the same questions over and over again.
The issues that were “dealt with” are all temporary fixes and we are still left with the same problem including faeces on our doorstep from damaged drains, blocked drains including toilets and showers and mouldy walls and roofs to name a few.
Would definitely not recommend BlackKatz!!!

Svar från Black Katz
Thank you Tehya
I would like to thank Tehya. We have had a few issues which needed sorting and she has been so responsive, approachable and helpful. Very much appreciated!

Svar från Black Katz
Jeremy was brilliant
Jeremy was brilliant. Big fella, big tv and an even bigger help! Answered any question we had at any time. Could not have been more approachable and honest. Can't wait to enjoy baked beans on a gas hob thanks to Jeremy and Black Katz. Thanks again.

Svar från Black Katz
they are incompetent and will f*** you over
Me and partner have been looking for a property for weeks, nightmare market in London right know. Till we come across this beautiful flat marketed by Black Katz, Islington Branch.
From what they have said to us, they operate on a first come first serve basis, avoiding bidding wars, love that, (proof in writing) and we are in contact with this agent that is really trying to help us out, meaning he manages to get us into an earlier viewing so that we can lock in the flat.
We go in 30 mins before everyone else, and we pay the holding deposit, brilliant we think right? No, because now the crying babies of the Islington branch make a fuss about being incompetent to arrange an earlier viewing for themselves, crying to the manager about it, the result?
Even though they have our holding deposit, which means that the property is off the market, and no other offers should be accepted, they are accepting any offers, and starting a bidding war, by telling everyone what the highest offer is so that they can match it or go higher.
We put in the highest offer, even tough they still have our holding deposit, which should mean that the property is ours unless something doesn't work out with the referencing and contract, and they send out all offers to the landlords, again illegal after accepting our holding deposit, getting back to us today that they went with a different offer, for whatever reason that we will never know, because from what they told us we had the highest offer.
Now we are back to square zero, we said no to a different property that we got the same day we paid the holding deposit, because we were assured that the property was ours and off the market, only to now be back at the start. They are a joke of an agency. Do not work with them as they will completely f*** you over.

Svar från Black Katz
Jeremy was brilliant!!
Had brilliant support and help from Jeremy!
He was super helpful and approachable and made the (potentially) stressful experience of finding somewhere affordable to rent in London and sign on it far less stressful!
Plus just seems like a lovely guy!

Svar från Black Katz
Great service from Johnny
Great service from Johnny. Was really helpful and efficient.

Svar från Black Katz
Jeremy was really helpful and…
Jeremy was really helpful and responsive, we got our house sorted super quickly and easily and can’t wait to move in! Thank you

Svar från Black Katz
Generally satisfied with Black…
Generally very satisfied with Black Katz — our agent Johnny was informed about the property and helped us to secure it in a very competitive moment, and was always easily reachable. Contract processing etc. took a little longer, but we appreciated not being rushed unreasonably as often occurs elsewhere.

Svar från Black Katz
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







