Sir, I have to say that this cardless option is NOT one that I support. It is important to have a physical card available as a final choice. Using a cardless option makes matters seem a lit... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The way Bip treats customers is brilliant, no fuss problem solving and no hassle comunications makes them a truly stand out provider when everyone needs to budget their incomes wisely. Great Service... Se mer
Företaget har svarat
BIP Card Is Very Good , Convenient Card How many times I used in UK and Outside UK Been Very Happy , Quick and Efficient Respond from Customers Support Team I recommend for 100% for Everyone... Se mer
Företaget har svarat
Very easy application process. Easily set up and easily accessible. The app keeps me informed of spending and payment due dates and is very user friendly.
Företaget har svarat
Företagsinformation
Skrivet av företaget
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Kontaktuppgifter
Storbritannien
- www.bip.credit
4,4
Utmärkt
2 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bip
Hi Mr. Fox, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
If anyone ask who is my best friend…
If anyone ask who is my best friend I’ll tell them my best friend is “BIP”!! Not kidding anytime I need help always “BIP” next to me if you got BIP YOU DONT NEED ANYONE ELSE . Best is best is BIP ❤️❤️❤️
16 januari 2025
Svar från Bip
Good Afternoon, Ismet,
Thanks for taking the time to share your thoughts, it's great to hear how happy you are with the service you're getting!
- Kenith
Easy and reliable to use app is good
16 januari 2025
Svar från Bip
Hi Michael, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Best, Elan
Svar från Bip
Hi Duncan, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
👍👍👍👍👍👍👍👍👍👍👍👍
9 januari 2025
Svar från Bip
Hi Deividas,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Svar från Bip
Hi Brian,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Had my BIP account for a couple of…
Had my BIP account for a couple of years now, never had a problem and really good if you have to contact them.
It's peace of mind knowing the credit is there if it's needed
9 januari 2025
Svar från Bip
Hi Janice, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Good experience all round never had any…
Good experience all round never had any issues.
9 januari 2025
Svar från Bip
Hi Kelly, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Title: BIP Credit Card: Powered by Donuts, Not Brain Cells
BIP Credit Card: A Masterclass in Incompetence
Ah, BIP Credit Card, where efficiency goes to die. Closed the account in January 2024, settled it in September 2024, and yet here we are—2025—with this gem of financial wizardry still listed as “open” on Experian.
You’d think reporting accurate data to credit agencies would be a basic expectation, but no, BIP seems to operate on a “we’ll get around to it… someday… maybe” approach. Are they too busy snacking on Dime Bars to manage something as trivial as correctly closing an account?
The best part? Even after being informed (twice!) about their mistake, they’ve stuck to their guns, proudly flaunting their ability to ignore reality. It’s almost as if they’re competing for the “Most Useless Credit Provider of the Year” award. Spoiler alert: They’ve won.
But fear not, 2025 will see the Financial Ombudsman swooping in to save the day, because clearly, BIP needs a grown-up to teach them how to do their job. Bravo, BIP. Bravo. Customer service excellence at its finest.
2 september 2024
Omdöme utan inbjudan
Svar från Bip
Good Morning Mr Corcoran,
I’m very sorry to read that you’ve not had the experience you expected with us, I appreciate the time you’ve taken to write the above. With regards to what you have mentioned, I would like to pass your concerns on to our Specialist Team to review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can investigate these concerns in more depth. As this is a public platform, we’re unable to discuss account details over here, which I trust you appreciate.
Take care,
Zoe
Informed them my mother had died
Informed them my mother had died, as her carer this meant I had lost £350pm income. Informed them of this and that I wanted my account frozen and a payment plan put in place. They were less than useless, only interested in gaining more interest charges. Did not care I’d watched my mother die a week previously. Did not care I have a funeral to pay for next month. Useless company. Didn’t even do an income and expenditure form to determine if I could afford repayments, made assumptions. I will now have to go to stepchange to set up repayments and this is the poor review I promised them.
30 december 2024
Omdöme utan inbjudan
Svar från Bip
Hi Carl, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. Thanks, Michelle.
Its quick and easy to use via your…
Its quick and easy to use via your phone, the customer service department are very helpful and very friendly.
18 december 2024
Svar från Bip
Good Afternoon, Matt,
Thanks for taking the time to share your experience, it's great to hear you're finding it so easy!
- Kenith
All online easy to use and great…
All online easy to use and great customer service when needed
12 december 2024
Svar från Bip
Hi, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 thanks, Michelle.
Been using Bip for 2 years now and it’s…
Been using Bip for 2 years now and it’s been fine. Any issues I have I contact via message and they’ve helped me. They’ve added money and balance transfer options and you can also check your credit score with the app. Only thing is the arp is quite high.
12 december 2024
Svar från Bip
Hi, Thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Great credit card easy & fantastic app…
Great credit card easy & fantastic app loving it
12 december 2024
Svar från Bip
Hi Mario, we're happy to read that you are enjoying our app! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Great little cardless credit card…
Great little cardess credit card connected to Google wallet so always have a way to pay just incase you forget your wallet, Had it for over a year with no problems. I would recommend this
5 december 2024
Svar från Bip
Hi Allan,
Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊
Thanks, Julie.
Svar från Bip
Hi David,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Thanks, Julie.
Svar från Bip
Hi David, we're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
Easy to use no hassle card free credit…
Easy to use no hassle card free credit card can't complain so far anyway
27 november 2024
Svar från Bip
Hi Cameron, thank you for choosing us as your card provider - and for leaving us a positive review! Thanks, Michelle.
Company has a dodgy app which doesn’t…
Company has a dodgy app which doesn’t credit payments to your account
They don’t give a damn when you ring them
25 november 2024
Omdöme utan inbjudan
Svar från Bip
Hi, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
Simple straightforward card
Simple straightforward card. Works brilliantly.
Only downside if you consider it one is that you do not get an actual card.
It is all done via your phone.
14 november 2024
Svar från Bip
Hi Paul,
Thank you for taking the time to leave us a kind review, we appreciate it!
Best,
Stephanie.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.