Sir, I have to say that this cardless option is NOT one that I support. It is important to have a physical card available as a final choice. Using a cardless option makes matters seem a lit... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The way Bip treats customers is brilliant, no fuss problem solving and no hassle comunications makes them a truly stand out provider when everyone needs to budget their incomes wisely. Great Service... Se mer
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BIP Card Is Very Good , Convenient Card How many times I used in UK and Outside UK Been Very Happy , Quick and Efficient Respond from Customers Support Team I recommend for 100% for Everyone... Se mer
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Very easy application process. Easily set up and easily accessible. The app keeps me informed of spending and payment due dates and is very user friendly.
Företaget har svarat
Företagsinformation
Skrivet av företaget
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Kontaktuppgifter
Storbritannien
- www.bip.credit
4,4
Utmärkt
2 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Extremely grateful to Bip to have…
Extremely grateful to Bip to have trusted in me when no one else did. I only have great things to say about Bip.
Love the App use it all the time!
Trustworthy of my appreciation!
8 maj 2025
Svar från Bip
Hi Isabel, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Svar från Bip
Hi Nick,
Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊
Best,
Stephanie.
Great customer service, Terrible service
What a great experience with Holly who has helped me close an account with BIP.credit.
My first experience with this company back in 2022 was bad, To say the least. I did ask them to close my account back then but apparently they couldn't confirm my ID.
years gone by and i forgotten about it until recent bank statement from them. So i rang them and requested a closure. it took Holly only 3 minutes to do what took me 3 years :D
I would NOT recommend their credit cards. Their APR is a joke. their services are a joke!
Avoid :)
7 maj 2025
Omdöme utan inbjudan
Svar från Bip
Hi Matthew,
I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.
Best,
Stephanie.
Ruined my credit rating causing mental…
Ruined my credit rating causing mental health to hit rock bottom and causing loads of problems for me. This is despite preying on me by providing a product they accepted should never have been offered if proper diligent checks done. Woeful Customer services companies like this should not have a licence to offer financial products in my opinion
26 april 2025
Omdöme utan inbjudan
Svar från Bip
Hello John,
Thank you for reaching out about your experience, I appreciate the time you’ve taken to write the above. I’d like to pass your concerns on to our Specialist Team for further review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can work to support you further.
Take care,
Zoe
Great company to be with
Great company to be with, and using card less credit, is so straightforward and easy to use.great facility
24 april 2025
Svar från Bip
Hi Frank, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.
Great card to have only thing is…
Great card to have only thing is there’s no plastic card in case you need it for an emergency would be handy to have a card if maybe you forgot your phone or if you battery died if you were out in about I always like to carry a card just incase
17 april 2025
Svar från Bip
Hello Ian. I would like to thank you for your feedback, I appreciate the time that you’ve taken to write the above. Please be assured that this will be passed on to the relevant team. Best, Audey
Svar från Bip
Hello Joy. Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊Best, Audrey
Svar från Bip
Hi Mark, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Svar från Bip
Hi Sunil, thank you for taking the time to leave us a review. We're excited to have you on board 😊 Thanks, Michelle.
Svar från Bip
Hi Steve, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Let's appreciate the physical card.
Sir,
I have to say that this cardless option is NOT one that I support.
It is important to have a physical card available as a final choice. Using a cardless option makes matters seem a little unreal at times even though it does work satisfactorily in nearly all occasions.
Personally, I would feel more consciously satisfied knowing that a physical card is available on my Credit card account.
To rely too much on technology or perhaps even AI, can never be a good form of action.
We must have that option of the actual physical card available as the alternative.
3 april 2025
Svar från Bip
Hi,
I would like to thank you for your feedback, I appreciate the time that you’ve taken to write the above. Please be assured that this will be passed on to the relevant team.
Thanks, Julie.
Svar från Bip
Good Afternoon, Steve,
Thanks for taking the time to share your review, we're thrilled to hear how happy you are with the service you're getting!
- Kenith
Is simple to use
Is simple to use , fast efficient, and it works for me , I'm very pleased with BIP , I don't know if it's for everyone but I would recommend BIP to my friends
3 april 2025
Svar från Bip
Hi Christopher, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Best, Elan
Svar från Bip
Hi Ian, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Excellent customer service and support
Excellent customer service and support. No question about that.
27 mars 2025
Svar från Bip
Hi Moses, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan
Easy system to understand and made simplegood…
Easy system to understand and good communication
27 mars 2025
Svar från Bip
Hi Mark, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Svar från Bip
Hi Zahid, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan
Had my Bip account for two years…
Had my Bip account for two years now and I have always been very happy with the service that I have received. Great app that is easy to use and if I have needed help, the customer service has been great.
20 mars 2025
Svar från Bip
Hi Paul, We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊 Best, Elan
Always there if you need them,helpful…
Always there if you need them,helpful and curtious
20 mars 2025
Svar från Bip
Hi Stephen, thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊 Thanks, Michelle.
Svar från Bip
Hi John, thank you for taking the time to leave us a kind review, we appreciate it! Thanks, Michelle.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.