Sir, I have to say that this cardless option is NOT one that I support. It is important to have a physical card available as a final choice. Using a cardless option makes matters seem a lit... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The way Bip treats customers is brilliant, no fuss problem solving and no hassle comunications makes them a truly stand out provider when everyone needs to budget their incomes wisely. Great Service... Se mer
Företaget har svarat
BIP Card Is Very Good , Convenient Card How many times I used in UK and Outside UK Been Very Happy , Quick and Efficient Respond from Customers Support Team I recommend for 100% for Everyone... Se mer
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Very easy application process. Easily set up and easily accessible. The app keeps me informed of spending and payment due dates and is very user friendly.
Företaget har svarat
Företagsinformation
Skrivet av företaget
This is Bip. Cardless credit that lives on your phone. No fees, just one interest rate. Simple. Smart. Run by you. Representative 34.9% APR (variable). Credit provided by NewDay Ltd., 18+, subject to status, T&Cs apply, UK only.
Kontaktuppgifter
Storbritannien
- www.bip.credit
4,4
Utmärkt
2 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is a unique credit card which is…
This is a unique credit card which is without PLASTIC. It means I don't have to carry a PLASTIC card with me
20 november 2025
Svar från Bip
Good Afternoon,
Thanks for taking the time to share your review, great to hear you're happy with everything!
- Kenith
Svar från Bip
Hello Theano. Thank you for choosing us as your card provider - and for leaving us a positive review! Best, Audrey
Ease of use ,
23 oktober 2025
Svar från Bip
Hello Gary. Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊Best, Audrey
Bip is a asy and great cardless accout…
Bip is a asy and great cardless accout and very easy to use ive never had any problems
2 oktober 2025
Svar från Bip
Hi Stephen, Thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 best, Elan
Having to send Bailiffs to NewDays registered offices!
I have been in contact with Bip/Marbles/New Day Media and their Executive team regarding a complaint I previously filed last year. After NewDay’s initial review and refusal to resolve, I escalated my complaint to the Financial Ombudsman Service (FOS) where they upheld it against NewDay, ruling that they must repay a Section 75 claim they had denied, pay compensation, and remove an incorrectly recorded CIFAS marker.
Despite the FOS ruling - which is legally binding - they gave NewDay a reasonable timeframe to comply who have not yet acted on it. Because of their failure to respond or comply, I have had to file an application to enforce an award (Form N322A) via my local county court to legally recover what is owed and have the CIFAS marker removed. This enables me to instruct court enforcement agents (Bailiffs) to their offices to recover goods to the value of the outstanding claim.
I don’t understand why NewDay wouldn’t follow and accept their own complaint escalation processes, and I’m left wondering how an organisation that deals with people's finances, operates with such complete lack of integrity?!
4 september 2025
Omdöme utan inbjudan
Svar från Bip
Hi Andrew, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0115 at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Thanks, Michelle.
Keith, Bip customer service is helpless
Keith, the same customer service you are referring me to are so helpless and incapacitated to solve problem. I have called them more than 20times in the past 1 month. All following SOP ( i will escalate)
Yet nothing was escalated. Because I have closed my account with you before the refund came in you refused to process the refund yet it wasn't returned to the merchant. How long does it take to verify an electronic transaction if it was received or not.
Your customer service keep asking me same question each time I call in like I never called in before after calling for over a month
7 augusti 2025
Omdöme utan inbjudan
Svar från Bip
Good Afternoon,
I’m very sorry to read that you’ve not had the experience you expected with us, I appreciate the time you’ve taken to write the above. With regards to what you have mentioned, I would like to pass your concerns on to our Specialist Team to review. I've sent you a private message and if possible, please may you provide:
- A reference number (your account number or postcode)
- Your email address
- Your phone number
- Your full name
We hope to hear from you soon so that we can investigate these concerns in more depth. As this is a public platform, we’re unable to discuss account details over here, which I trust you appreciate.
Take care,
Zoe
Svar från Bip
Hello Costas. We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊Best, Audrey
Amazing credit card
Amazing credit card, effortless use, love the card less system! Makes my life so easy! Would totally recommend and the customer service is top notch!
31 juli 2025
Svar från Bip
Hi Mhairi, thank you very much for the lovely review. We are happy to hear that you are enjoying your card 😊 Thanks, Michelle.
Happy with the app easy to use.
31 juli 2025
Svar från Bip
Hi Marie-Louise, we're happy to read that you are enjoying our app! Thank you for taking the time to leave us a positive review 😊 Thanks, Michelle.
I have had no trouble with Bip since i…
I have had no trouble with Bip since i became a client
24 juli 2025
Svar från Bip
Thanks for sharing your experience Brian. We're delighted to hear that you're satisfied with your Bip account. Best, Audrey
Svar från Bip
Hi Kate,
Thank you for taking the time to leave us a positive review. We're pleased to have you as our customer 😊
Best,
Stephanie.
Svar från Bip
Hi there, Thank you so much for your lovely review and the 5-star rating! Best, Elan
Really easy to use
Really easy to use . A card less system that works really well as you just add to your phone or watch and away you go
24 juli 2025
Svar från Bip
Hi Philip, Thank you so much for your lovely review and the 5-star rating! Best, Elan
Svar från Bip
Hi Mr John,
We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊
Thanks, Julie.
Very easy to deal with
17 juli 2025
Svar från Bip
Hi Andrew, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan
Very happy with this account
Very happy with this account, really good service and very helpful service, thank you very much for everything!🙏🙏🙏
10 juli 2025
Svar från Bip
Hi Elisabeta, thank you very much for the lovely review. We are happy to hear that you've had a good experience 😊 Thanks, Michelle.
Simply because there's nothing about…
Simply because there's nothing about BIP that I can complain about
3 juli 2025
Svar från Bip
Hello Gordon. Thank you for taking the time to leave us a kind review, we appreciate it! Best, Audrey
I have found BIP to be fast and easy…
I have found BIP to be fast and easy application andnuse is very simple together with online access to account settings and payments..
3 juli 2025
Svar från Bip
Hello Steve. Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊Best, Audrey
Excellent credit provider
Excellent credit provider, excellent Website and App,and great communication 👏
3 juli 2025
Svar från Bip
Hello David. We're happy to read that you are enjoying our app and the features! Thank you for taking the time to leave us a positive review 😊Best, Audrey
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.