Bike 2 Work Scheme Omdömen 

Instructions were not entirely clear. Website not quite as slick as it could be. Functional though and did the job

It was a great service and sorted out nice and quick and the voucher was send. Had the bike in 5 day from start of the process. Very happy

Gets you a great bike cheap. Easy to use. Simple process

The process was simple to use. I chose Tiso as the shop to buy my bike and they were great!

Easy to navigate the process. A brilliant service - would recommend to anyone contemplating this benefit.

Really straight forward to join the scheme, quick & efficient.

Great easy quick service

Excellent. Efficient.

Quick and helpful service

overalli was satisfied with the expediency of the service. The only query i had was i wasnt sure how the voucher worked, ie this is what the shoo needed and then where it was stored.

Quick and easy. Especially like that you can buy online. So no restrictions as to the bike you want really!

Simple and straight forward. Customer service service 10/10 highly recommended

Got £3000 voucher took it to the shop where I had chosen the bike. Bike2work added 30% vat so I had to pay £900 to bike 2 work out of my own pocket. Plus the interest they make on the loan. Not worth doing it cost me more than it would if I’d have used a card or a loan.

ease of process

Excellent website and super simple to navigate

Used this service to get a bike obviously, and worked well, communication was good and delivered in a timely period, but please bear in mind, if your company is slow at processing this, then it takes a while longer, nothing to the scheme. As soon as my company done their bit then, it moved quickly.
The savings are based on the amount of tax you save, not a reduction/reduce in the amount the bike costs ( not so clear)
Slightly misleading, also if the bike is on sale the whole voucher has to be used to the value, not so easy to change the amount.
Also last thing, using a retailer that accepts this voucher as a main would be easier, I went through a recommend retailer ( but using this voucher was not as simple) cycle to work was most preferred but retailers. But the bike I wanted, I got. The price was the price, accepted. Overall took less than a few weeks, would have been quicker if my company moved quicker! 4*

You guys were so unhelpful on the webchat. The scheme is pretty confusing (and I'm quite a bright bloke) so i thought I'd ask a few questions online. Your agent couldn't be bothered, couldn't wait to get me off the chat... in the end i let it go and spoke to the bike supplier who was brilliant. You guys are pretty crap

Instructions are pretty terrible and very lobg winded with not a lot of help or assistance

Great communication, just about a week delay in signing paperwork and voucher being issued .