Bibby Financial Services Omdömen 

964
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I set up invoice factoring with Bibby. I dealt with Mark in the setting up process and he was very helpful and we got it all set up without too much hassle. In the day to day running of the account... Se mer

Betygsatt 5 av 5 stjärnor

We’ve had a great experience working with Bibby Financial Services. Their support has been dependable and has really helped keep things running smoothly from a cash flow perspective. A special me... Se mer

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Betygsatt 4 av 5 stjärnor

Have newly signed up to Bibby Financial Services. Process to date still needs some ironing out. However, Michael Wall has been exceptional in supporting us with this. He is responsive, delivers and c... Se mer

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Betygsatt 5 av 5 stjärnor

Amanda and Paul have gone above and beyond to support our growth! Couldnt of asked for a better team! We moved over 2 years ago from a well know invoice finance bank and what a different experience it... Se mer

Företaget har svarat

Företagsinformation

  1. Finansiella tjänster
  2. Alternativa finansiella tjänster

Skrivet av företaget

Since 1982 we've helped small and medium sized businesses grow and thrive in domestic and international markets.

Our Service Promise

Skrivet av företaget

The SME funder of choice
We're the UK's leading independent invoice finance specialist and a trusted provider of funding solutions to over 7,800 businesses. We don't just fund your business, we believe in it. This is why we give you a dedicated point of contact to ensure that we can help to maximise your business's potential. Call us on 0808 231 5049 to find out how we can help you.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

964 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(964)

70 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Great Customer Focus.

Bibby Financial Services have provided great support during the past fifteen years. A positive change of circumstances dictated that we had to terminate our agreement. We have had several Relationship Managers, Relationship Executives and Credit Controllers, most recently, Carolyn Bell, Leah Morton and Paul Hickinbottom respectively all of whom have given us great service. We will miss working with Bibby.

20 mars 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Peter,

Thank you so much for taking the time to give us your feedback, we are delighted to hear that our team were able to support you and your business. We will pass your comments onto the team.

We are sorry that you are leaving us, however should you need us in the future please do get in touch.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Excellent service and support…

This is a very painful and laborious process to take on board for any company. But I have to say Ian Hayes and James Hamill have been calm and resolute throughout the whole process. Being available in and out of business to support our business working hours. A positive experience.

30 april 2024
Omdöme utan inbjudan
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Svar från Bibby Financial Services

Hi Amanda,

Thank you for taking the time to give us your feedback. We appreciate that finding the right solution can be challenging.
It's great to hear that Ian and James were able to support you in your BFS journey and provide you with a positive experience.

We look forward to supporting you and your business.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

I am really happy with the service from…

I am really happy with the service from Bibby Financial Services and helping me greatly with cashflow as we grow. Mr.Ben​​​​ Forbes‑Gearey is fantastic, his service is excellent,thank you!

18 april 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Vidur,

Thank you for taking the time to give us your feedback, we are delighted to hear that Ben was able to make the first part of you BFS journey smooth. We will pass on your comments to him

We look forward to supporting your business
Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Steve Taylor, Ben forbes-Geary & Nicky Churchill A***

Steve Taylor, Ben forbes-Geary & Nicky Churchill have provided excellent support through the entire onboarding process, continuous sound knowledge and explainations in and out of business hours that suited our working practises as we arent your typical 9-5ers! Always on the end of the phone for any query. These 3 people had the patience and understanding we needed to move forward with the facility, what an absolute credit Steve, Ben & Nicky are to the Bibby team! A* service all round.

19 april 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Toni,

We are delighted to hear that your onboarding experience has gone so well. Our teams work hard to deliver the best possible faciltiy and service to our clients.

We will pass your comments onto the team and we look forward to working with you.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Jordan Cheng and his team are super -efficient

Jordan Cheng and his team are super-efficient, attentive to solving all kinds of needs. Maximum efficiency and competence. Special mention not only for Jordan but also for the exoprt Service Centre operations team and especially Simona and Tash .
Thanks for the support . I am really happy to work with you.
Paolo Giola _Collectible Media Limited

19 april 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Paolo,

Thank you for taking the time to give us your feedback, we appreciate it.

Its great to hear that Jordan and the Service Centre team have been able to support you and we will pass your comments onto them.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Outstanding from the start!

Everything about my experience with Bibby has been positive from the beginning. Jamie and Liam have kept in regular contact during the changeover period from another facility, always friendly and professional, answering any questions or concerns I've had along the way. I have felt completely looked after by them through a difficult time and honestly can not rate them highly enough. Our facility has gone live today and already within an hour received a telephone call from our new relationship manager Jordan. Absolutely nothing to find fault with at all and wish we'd been with them from the start.

18 april 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Elaine,

Thank you so much for your feedback, we appreciate you taking the time to write to us.

We are delighted to hear that your Experience with Bibby has gone so well and we will pass your comments to our New Business and Relationship Team.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

New start up company

My company has recently set up with Bibby financial services, and we have found them to be excellent in this process with their advice and their help in getting us up and running. I would like to thank particularly James and Connie for their outstanding effort in helping me with an unfamiliar process be pretty plain sailing.

18 april 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Nicola,

Thanks for taking the time to write a review and give us your feedback.

We are delighted to hear that your onboarding journey has gone so smoothly and we look forward to supporting your business. We will also pass your comments onto James & Connie.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

The service delivered exceeded my expectations

I had a great experience with Bibby Financial services. The service delivered exceeded my expectations and the account management was very easy to use and always delivered on time!

4 april 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Kris,

Thank you so much for your feedback, we are delighted to hear that our team have been able to support your business and we will pass on your comments.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

2 pay outs in one month!

2 pay outs in one month!

I am thrilled that Steve Taylor, Harriet and I have managed to secure yet another great client this month! I am one happy broker.

Their dedication and speed is second to none and made this process as smooth as possible for my client.

Hats of to you both once again!

26 mars 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Mike,

Thank you again for your review. We are delighted that we are able to secure the right funding for the companies you have introduced.

We look forward to continuing to work with you and support SME's

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

I was completely impressed with Kristy…

I was completely impressed with Kristy Clay and Shannon Murphy with their professionalism and customer service.
It's a pleasure to to be working with you both.Thank you for all the support.

18 mars 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi,

Thank you for taking the time to give us your feedback, we are delighted to hear that Kristy & Shannon are able to support you and your business. We will pass on your comments to them.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Really happy with the service from…

Really happy with the service from Bibby, helping us greatly with cashflow as we grow. Leah and Carolyn are fantastic, thank you!

15 mars 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Nicola,

Thank you for taking the time to give us your feedback, it means a lot to us.
We are delighted to hear that Carolyn and Leah have been able to support your business cashflow. We look forward to continuing to work with you.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Very very good right from the off.

Superb service from the very beginning. Since my initial enquiry, Steve, Harriet and Aaron have been top class assisting us in getting a facility agreed and up and running. Clear communication, prompt responses to queries and a 'lets get this done' attitude that, lets face it, is often missing when dealing with most service providers has really made Bibby FS stand out in my mind. This facility will really aid our company growth as we plan our short and medium term goals and we could not be happier at this stage. I would not hesitate in recommending Bibby FS to our extensive contacts list.

13 mars 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Liam,

Thank you for your feedback, we are thrilled to hear that our team have been able to provide you with the funding you need for your business.

We appreciate you taking the time to write a review and will pass on your comments to the team.

We look forward to working with you
Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

We have recently joined the Bibbys…

We have recently joined the Bibbys team. From start to finish Steve has helped us through the process at every stage. Nothing has ever been to much trouble. We have now been passed onto the financing team now our account is set up, and again we have had them on hand whenever we have needed. All in all brilliant service from start to finish.

6 mars 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi,

Thank you for taking the time to give us your feedback. We are delighted to hear Steve was able to provide you with a facility to support your business and that your Relationship Team are providing you with such excellent service.

We will pass on your comments to the team

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Friendly and approachable staff

Friendly and approachable staff, Claire Bott, Stacey Fairclough and Jermey Knowles, were both knowledgeable and easy to approach with any questions. Very straightforward, forms online, would recommend.

4 mars 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Suzanne,

Thank you for your feedback, it's great to hear we have been able to support you and your business.

We'd love to pass on your feedback to the team who looks after you, if possible could you please send us the name of your Company to ClientExperienceTeam@bibbyfinancialservices.com

Thanks
Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Incredible service which outshone my expectations

A great experience from start to finish. It's refreshing to work with people who are quite simply hungry to provide an outstanding service and on this occasion at pace. My facility was completed within a very short period and the additional hours that both James and Ian put into this increased my level of confidence that I had chosen the right people to work with. I do also need to mention Connie who again was so incredibly efficient in her work (again within tight deadlines) and her communication was impeccable.
Thank you again to all involved. I will not hesitate in the future to recommend Bibby to business associates of mine.

29 februari 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Andrea,

Thank you for taking the time to give us your feedback. Its great to hear that our sales team were able to provide you with the facility you needed in a short time.

We will pass on your comments to the team and we look forward to working with you.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Great help

Our day to day contacts (Sangita and Matt) in the company are a great help and always on hand for queries. Also our relationship manager (Ian) is always there for us if needed. All help to make our facility run smoothly.

28 februari 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Luke,

Thank you for your feedback, it's great to hear we have been able to support you and your business.

We'd love to pass on your feedback to the team who looks after you, if possible could you please send us the name of your Company to ClientExperienceTeam@bibbyfinancialservices.com

Thanks
Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Fantastic company

Fantastic company , anything you need financially or short notice, account management team is A star , and always there on call waiting to assist.

16 februari 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Shaun,

Thank you for your feedback, it's great to hear we have been able to support you and your business.

We'd love to pass on your feedback to the team who looks after you, if possible could you please send us the name of your Company to ClientExperienceTeam@bibbyfinancialservices.com

Thanks
Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

We have been with Bibbys for years

We have been with Bibbys for years, and I have always been really lucky to have an amazing Relationship Executive who is happy to help with any queries. Bethan Stringer is our current Relationship Executive and she is great, really friendly and professional.

16 februari 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Natalie,

Thank you for taking the time to give us your feedback.
We are delighted to hear that Bethan and the team have been able to support your business and we will pass on your comments to her.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Alicia Byrne

Alicia is very prompt, organized and efficient. she is a credit to Bibby Financial Services. Always willing to help and resolves issue in a timely fashion.

16 februari 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Kian,

Thank you for taking the time to give us your feedback. We are delighted to hear that Alicia and the team have been able to support you and your business and we will pass on your comments to her.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Lucy,

Thank you for taking the time to give us your feedback.

It's great to hear that the team, and in particular Bethan have been able to support you and your business and we look forward to continuing to work with you.

Kind Regards
BFS Client Experience Team

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