Bibby Financial Services Omdömen 

963
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We’ve had a great experience working with Bibby Financial Services. Their support has been dependable and has really helped keep things running smoothly from a cash flow perspective. A special me... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Have newly signed up to Bibby Financial Services. Process to date still needs some ironing out. However, Michael Wall has been exceptional in supporting us with this. He is responsive, delivers and c... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Amanda and Paul have gone above and beyond to support our growth! Couldnt of asked for a better team! We moved over 2 years ago from a well know invoice finance bank and what a different experience it... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Our experience with Bibby has been really positive. What impressed us the most is how smoothly their systems operate. Everything feels easy to use, which makes the entire process stress‑free.... Se mer

Företaget har svarat

Företagsinformation

  1. Finansiella tjänster
  2. Alternativa finansiella tjänster

Skrivet av företaget

Since 1982 we've helped small and medium sized businesses grow and thrive in domestic and international markets.

Our Service Promise

Skrivet av företaget

The SME funder of choice
We're the UK's leading independent invoice finance specialist and a trusted provider of funding solutions to over 7,800 businesses. We don't just fund your business, we believe in it. This is why we give you a dedicated point of contact to ensure that we can help to maximise your business's potential. Call us on 0808 231 5049 to find out how we can help you.

Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

963 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(963)

70 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great client team

Having worked with a number of invoice factoring companies over the years Bibby are our preferred choice, the client team are easy to get hold of and happy to help.

3 oktober 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Alex
Thank you so much for your kind words and the fantastic 5-star review! It's always our goal to provide excellent service so we are delighted to hear that our team have been able to support your business.
Your feedback truly means a lot to us. Thanks again for taking the time to share your experience
Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Nayan Patel & Emma McMillen are a great…

Nayan Patel & Emma McMillen are a great team and are always on hand to talk me through the system.

2 oktober 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Angus

Thank you for taking the time to give us your feedback. It's always our goal to provide excellent service so we are delighted to hear that our team have been able to support your business. We will pass on your comments to Nayan and Emma.
Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Excellent Company

We have worked with Bibby for over 20 years and always found their team excellent to work with and highly attentive to our business needs. We wish to mention Mohomed Bilal Mussa for his excellent customer service and also Jean K Tunmore for her technical support. Both Mo and Jean are always pleasant, efficient in their work and glad to help. We highly recommend working with Bibby.

2 oktober 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Andrew,
Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that your experience with us is a positive one. It's always our goal to provide excellent service so we're delighted to know that we met your expectations.
Your feedback truly means a lot to us. Thanks again for taking the time to share your experience
Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Great Support

Having recently signed up with Bibby's I can highly recommend them. They offer a fantastic service and the level of support from our Relationship Exec Aaron Emms and our credit controller Dale Smith is superb. If you are thinking of any financial support for your business in the future then I suggest you give Bibby's a call

26 september 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Ian,

Thank you so much for your kind words and the fantastic 5-star review! It's always our goal to provide excellent service so we are delighted to hear that our team have been able to support your business. We will pass on your comments to Aaron and Dale.
Your feedback truly means a lot to us.  Thanks again for taking the time to share your experience
Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Highly recommend

we been with Bibby for a number of years and without there support we would not be as successful as we are right now.
Very responsive, always going that extra mile.
special mention to Sarah Payne for her hard work and dedication and also Jane Nethercoat on the FX side.

19 september 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Andrew,
Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that your experience with us is a positive one. It's always our goal to provide excellent service so we're delighted to know that we met your expectations.
Your feedback truly means a lot to us. Thanks again for taking the time to share your experience
Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

An 18 Year Partnership

We have been working with Bibby since 2006, and still have a great working relationship with the company, though mainly the people we work with.
Our specific industry requires ongoing funding for stock, and the guys at Bibby are very understanding of our needs, and importantly, have a solid relationship with our customer base also

18 september 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Rob,

Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that your experience with us is a positive one. It's always our goal to provide excellent service so we're delighted to know that we met your expectations.

We will pass on your feedback to the Team. Thanks again for taking the time to share your experience

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Sound company

I have dealt with a number of finance companies in the past and find them nothing but difficult to deal with once signed up

Lucy and jo have been nothing but helpful professional and have helped are business transfers over with no issues

Everyone so far has been pleasant and nice to deal with

18 september 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Mark,

Thank you for taking the time to give us your feedback. We are delighted to hear that our team have been able to support your business.

We will pass on your feedback to Lucy, Jo and the team.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

A Lender Who Understand Our Business

Bibby took the extra time and effort to understand our business and its ambitious growth plans, and finding a solution in which they could help facilitate it - from experience this is not something that other major lenders do.

They have a great account management team who are friendly and knowledgeable. We also use Bibby FX which has been seamless and easy to integrate into our business.

I can comfortably recommend Bibby as a sales finance partner.

17 september 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Alex,

Thank you for taking the time to give us your feedback.

We are delighted to hear that our team have been able to support your business.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Carolyn and leah

Carolyn and leah.

Absolutely brilliant service communication is outstanding!

They always go above and beyond to make sure everything perfect

Highly recommended

Thanks for everything

Ukm

1 augusti 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Lee,

Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that your experience with us is a positive one. It's always our goal to provide excellent service so we're delighted to know that we met your expectations.
We will pass on your feedback to Carolyn & Leah.

Thanks again for taking the time to share your experience

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Management team undertsands my business…

Management team undertsands my business and responds to it, thank you Ian Lyall! Account manager Alana responds and reacts immediately. Using Bibby FX in conjuction with my imports exports and the daily management of the regional Bibby team make it easier than major banks, been there done that, the personnel business management makes business so much easier.

13 augusti 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Keith,

Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that your experience with us is a positive one. It's always our goal to provide excellent service so we're delighted to know that we met your expectations.

We will pass on your feedback to Ian, Alana and the team. Thanks again for taking the time to share your experience

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Excellent Customer Service through Website Manage

I'm impressed by their website and it is straightforward to navigate through. An excellent plus to their marketing strategy

7 augusti 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Thank you for taking the time to give us your feedback. We appreciate your comments regarding our system.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Carolyn Bell and Leah Moreton have been…

Carolyn Bell and Leah Moreton have been a pleasure to work with, we would not hesitate to recommend Bibby. They are easy to deal with and always on hand when needed. Both Carolyn and Leah are great.

6 augusti 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Sara

Thank you for taking the time to write a review, we really appreciate your feedback and will make sure that your comments are passed onto Carolyn & Leah

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Vital business support

Sarah, Michael, Simona, and the wider Bibby team deliver impeccable service that is vital to our business. They are extremely supportive and understanding of our business and are always on hand to help when we need them, even at the last minute!

5 augusti 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Stuart,

Thank you for taking the time to give us your feedback. We are delighted to hear that our team have been able to support your business.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

My experience of using Bibby was…

My experience of using Bibby was positive, from the dedicated team from numerous departments that I dealt with was always consistent in communications.

I never felt unsafe, misled and was kept up to date with any changes and the online facility was easy to navigate while giving you all the information you need as a business.

Credit limits are fair, following using other incompetent factoring companies in the past - Bibby definitely topped service levels.

I want to mention a few key members who gave me the positive experience above and looked after my concerns while displaying patience.

Joanne Coey & Charlotte McDonnell dealt with my buy out from Bibby factoring, I decided to invest in another company and recruitment naturally come to an end, I was honest about my transition and Charlotte assisted me with an exit strategy that protected both parties and ensured no one was to loose further cost if necessary and I ended up actually saving over £4,500, she also helped with some difficult decisions around funding and always came back to me. Joanne had the toughest job to collect under £200,000 from multiple clients who are a little less reluctant to pay once they get wind the ship is sailing, she used a calm approach but turned up a notch when needed in a very professional and compliant manor. I think Joanne is a huge asset to Bibby, always consistent with her relationships. Sophie Upton was on Joannes team and was always polite, helpful when Joanne was busy or in meetings and would assist and relay messages.

Last of all the start of the process was Krishan Patel & Alyssa working hand in hand with every day account management with Krishan being new to Bibby as my relationship Manager he took on board all of my concerns and they was always rectified, he was very responsive and I actually had some laughs with him, it’s always good to have a personal element in business and he knows how to manage a client like myself - expectations and was always honest. Alyssa - fantastic credit controller, I felt bad some times as I know they have multiple accounts to deal with but she would give everything 100% and even bring things to my attention that I may have missed or forgotten about, every time a client would play hard ball - she would obtain evidence and have an email from every question. Always has compliance ready for any payment related issues.

Thanks Bibby for having me, I will be back if funding is required in the the future.

Luke Birmingham @ L Birmingham LTD

1 augusti 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi Luke,

Thank you for taking the time to share your feeback. Its great to hear that the team have been able to support you and your business.

It is great to hear that there has been a positive turnaround for you and we look forward to continuing to support you.

Kind Regards
BFS Client Experience Team.

Betygsatt 5 av 5 stjärnor

Great support from Carolyn Bell and Leah Morton

I'm a new company doing everything for myself. The service they offer and in Particular the help from Carolyn Bell and Leah Morton has made this alot easier for myself allowing me time to run my business effectively. Carolyn and Leah have been so supportive and helping me every step of the way in growing my business.

30 juni 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Andy,

Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that your experience with us is a positive one. It's always our goal to provide excellent service so we're delighted to know that we met your expectations.

We will pass your feedback onto Carolyn & Leah. Thanks again for taking the time to share your experience

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Excellent Service *****

Excellence from everyone with whom I deal with at Bibby Financial Services, especially from Carolyn Bell our (Relationship Manager), Leah Morton (Relationship Executive) and Gursharn Mistry our (Credit Controller) who are always happy to help me the best they can.

The 5 Star Service they provide is second to none, and we as a business are very grateful.

Great service, excellent support and queries are dealt with promptly and efficiently.

I thoroughly recommend Bibby Financial Services Ltd.

30 juli 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Hassan,

Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that your experience with us is a positive one. It's always our goal to provide excellent service so we're delighted to know that we met your expectations.

We will pass your feedback onto Carolyn, Leah & Gursharn. Thanks again for taking the time to share your experience

Kind Regards
BFS Client Experience Team

Betygsatt 1 av 5 stjärnor

Bibby operate poorly when there is a…

Bibby operate poorly when there is a dispute on invoices. They are intolerably aggressive and extremely unfair. They make assumptions that their clients have delivered and ignore disputes and issue wind-ups. buyers beware if you are engaging with any company who uses Bibby for factoring. Do not engage.

27 juli 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi there,

We're really sorry to hear this. This isn't the experience we want for any business we work with.

If you're able to send details of the issue to the email address below, including your business name and contact information, we'll investigate this matter further.

Many thanks,

Bibby Financial Services
Client Experience Team
clientexperienceteam@bibbyfinancialservices.com

Betygsatt 5 av 5 stjärnor

Service

We have been using Bibby Financial for 5 years now, we have had various different credit controllers but we have been assigned a lady called Gunta Tangijeva who is amazing. She is efficient, always answers queries in timely manner and keeps us up to date. We have two relationship Executives, Steve Hemingway and Lauren Higson. We as a company are very happy with service that we receive.

23 juli 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Vanessa,

Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that your experience with us is a positive one. It's always our goal to provide excellent service so we're delighted to know that we met your expectations.

We will pass your feedback onto Gunta, Steve & Lauren. Thanks again for taking the time to share your experience.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Fantastic Service with Bibby Financial Services

I have had a fantastic experience with Bibby Financial Services, from the first introductions with Liam and Jamie to our account going live.
Jamie has been brilliant and was in communication every step of the way.
I would 100% recommend Bibby Financial Services to any business looking for an Invoice Finance Provder.

18 juli 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Hi James,

Thank you for taking the time to give us your feedback, we are delighted to hear that everything went well with your onboarding experience and we look forward to working with you.

We will pass on your comments to Liam & Jamie.

Kind Regards
BFS Client Experience Team

Betygsatt 5 av 5 stjärnor

Brillinat Service - Support when needed most - Highly Reccomend

I wanted to invest the time to write a review because I am really happy with the service I am getting.
Bibby has been looking after my invoice finance facility and doing a great job.
I also want to invest the time to mention our account manager from Bibby Lucy Adams, recently we needed extra support (when I needed it most.) Lucy listened, communicated well and provided really good support that made a difference to our business. If you are looking for an invoice finance provider, I would highly recommend Lucy and the Bibby Team 100% .

18 juli 2024
Omdöme utan inbjudan
Logotyp för Bibby Financial Services

Svar från Bibby Financial Services

Dear Martin,

Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that your experience with us is a positive one. It's always our goal to provide excellent service so we're delighted to know that we met your expectations.

Your feedback truly means a lot to us.

We will pass your comments onto to Lucy Adams and the team. Thanks again for taking the time to share your experience.

Kind Regards
BFS Client Experience Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer