Just joined The Hive in Ely what a lovely facility this is ! Swimming pool and changing rooms always nice and clean, decent showers that actually work , friendly staff, and good value for an off peak... Se mer
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Plats
Byt plats15 Ely Leisure Village, Downham Road, CB6 2SH Ely, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The website is terrible and very muddled, especially navigating bookings. The staff at the Hive are kind and helpful. However, I think that when a person is first joining a class it would be hel... Se mer
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The "Hive" gym in Ely is a fantastic place! The staff are all very friendly & professional & the facilities are fantastic! I have also been to lots of the fitness classes which are very enjoyable & fu... Se mer
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Hi I'm glad I joined - the staff are very recieving and other members polite. The one thing I would say - and that's why I didn't give full stars - is the way the showers work - I understand regarding... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktuppgifter
15 Ely Leisure Village, Downham Road, CB6 2SH, Ely, Storbritannien
4,1
Bra
67 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Svar från Better - The Hive Leisure Centre
Hi
Thank you for your review.
We are very pleased to see you are making the most of our App and thank you for leaving some kind words for our staff.
It is greatly appreciated.
Regards
Amir
Great facilities and brilliant people.
3 oktober 2023
Svar från Better - The Hive Leisure Centre
Hi Paul
Thank you for taking the time to leave a review.
We are very proud to see such an impactful review
It is great to see you are enjoying our Centre and meeting our amazing staff and fellow members.
Regards
Amir
Great experience so far
Great experience so far, was easy to join online and choose what sort of membership I needed. I’ve done a fitness class and swimming and both have been great. Classes seem to get booked up quickly but there’s a wait list, that seems effective. The app is ok, but a little confusing at times. Staff at the Center are helpful.
25 juli 2023
Svar från Better - The Hive Leisure Centre
Good Afternoon Kiwi73,
Thank you for your review.
We are happy to hear that you are enjoying The Hive Leisure Centre and the joining process was simple and easy for you to be able to opt for the correct membership for your needs. We hope you continue to enjoy this facility and great staff and activities they have on offer. The bookings for Fitness Classes are 10pm at night so you are able to book for the 7th day but you are able to see all other days straight away. This will allow you to book activities ahead of time to ensure you get a slot. You are also required to cancel the booking at least 4 hours before the start time of the activity so you do not receive a penalty charge. I will pass on you lovely feedback for their attention of the centre.
Hope this helps.
Kind regards,
Charmaine
From application to induction was made easy.…
From application to induction was made very easy. Within one day of induction I received my first 4 week training program based on my assessment at the induction.
The Gym itself seems to be using very modern equipment ( though I am no expert) and everything seems to work.
16 juli 2023
Svar från Better - The Hive Leisure Centre
Good Afternoon David,
Thank you for taking the time to write us a lovely review.
We pride ourselves on our excellent customer service so we are delighted to hear that you are enjoying The Hive leisure centre and the equipment they have to offer in their Gymnasium. We hope you can continue to enjoy this centre in the future. We appreciate you taking this time to provide this feedback and we will pass this onto the centre on your behalf.
Kind regards,
Charmaine
Great facilities and staff!
21 juni 2023
Svar från Better - The Hive Leisure Centre
Hi Steven,
Thank you for your review.
We are happy to hear you are enjoying the staff and facilities at The Hive.
We will pass your comments onto the centre.
Warm Regards
Hazal
Svar från Better - The Hive Leisure Centre
Good Afternoon Terry,
Thank you for your recent email.
We are happy to hear that you are enjoying The Hive leisure centre and the staff are friendly and welcoming. We hope you can continue to enjoy this facility going forward. We will ensure to pass your feedback onto the centre.
Kind regards,
Charmaine
Friendly staff who smile and say hello.
27 juni 2023
Svar från Better - The Hive Leisure Centre
Good Afternoon Stuart,
Thank you for your positive review.
We are happy to hear that the staff are warm and welcoming when you attend The Hive leisure centre. We hope that our staff reflect the same welcoming feel at all our Better operated facilities to make all customers feel welcome. We appreciate your lovely feedback.
Have a lovely weekend.
Kind regards,
Charmaine
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