Very good reception team at morden leisure centre not only for my kids who are learning to swim but also for my clients (disabled) who have genuinely inclusive experience. Harley at reception is excep... Se mer
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Plats
Byt platsLondon Rd, SM4 5HE Morden, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to set up swimming lessons. Swim leader was very friendly and welcoming. The swim teacher took time with our daughter to see what level of water confidence she was at.
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Women's changing room is very dirty, wet floor, lots of hair on the floor, very old style and dirty lockers and no hangers in the lockers. You need to dump your cloths down on the lockers! I've heard... Se mer
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The company Better at Morden leisure are a friendly bunch of people. Nothing is too much always there to help you enjoy your gym experience. Changing rooms are an ongoing need of a deep clean and one... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktuppgifter
London Rd, SM4 5HE, Morden, Storbritannien
4,1
Bra
86 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Better - Morden Leisure Centre
Hi Susan
Thank you for your review.
We are very pleased to see that you are enjoying the facilities at Morden Leisure Centre.
It is also great to know that you find booking fitness classes easy to navigate, and we hope you like the new Better App!
Kind Regards
Amir
Its excellent highly recommend it if…
Its excellent highly recommend it if you goal is to win in life.
You can go there at 6 in the morning and use all the machines with no interventions.
Take a great shower
And you can go downstairs to the coffee shop and get on with any work tasks you need to get done or if your a student and you want to get some revision in before education.
Building has exquisite natural light and friendly staff.
I highly recommend it.
1 mars 2026
Svar från Better - Morden Leisure Centre
Hi Chay,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Morden Leisure Centre.
We appreciate you recommending us and thank you for your support!
Warm Regards
Hazal
The swimming pool and facilities are…
The swimming pool and facilities are very clean and the staff very welcoming, friendly and helpful. I'm recommending the centre to my friends as well.
3 mars 2026
Svar från Better - Morden Leisure Centre
Hi Nicole,
Thanks for your review.
We are so pleased to hear that you are enjoying Morden Leisure Centre and that you recommend us - we appreciate it!
Warm Regards
Hazal
I think it's very good value for money
I think it's very good value for money, although it's a pity I have to book to use the pool and exercise classes.
15 februari 2026
Svar från Better - Morden Leisure Centre
Hello Bruce,
Thank you for your 5-Star review.
We’re delighted to hear that you find The Morden Leisure Centre to be great value for money.
Booking for swimming and fitness classes allows us to manage capacity in both the pool and classes, and we’re sorry if this has been inconvenient for you.
We hope to welcome you back again soon.
Super friendly staff and clean, well equipped gym
Really impressed with Morden Leisure Centre. I'm a new returner to the gym and have been impressed with the range of equipment and the cleanliness of the gym. Also a shout out to a super helpful staff member Adrienne on the front desk - she is really patient and polite to everyone. (I've had some issues with an account and she's been great at resolving things and never flustered). Nearly all the staff I've seen are super helpful and approachable.
I've not used the classes or pool but from a gym perspective think it is great value for money. Slight watch out on what time you attend (the junior gym hours can be very busy with younger people).
8 februari 2026
Svar från Better - Morden Leisure Centre
Hello Yvonne,
Thank you very much for your comments and feedback.
We are delighted to that you are enjoying the facilities at the Morden Leisure centre, and you found our front of house staff to be very supportive.
Thank you for choosing the Morden Leisure Centre.
Kind regards
Swimming teachers are great
The swimming teachers have good at their job and friendly too.
27 januari 2026
Svar från Better - Morden Leisure Centre
Hello Tosigno,
Thank you for your review.
I am happy to know that you find the swim coaches at Morden Leisure Centre, to be friendly and good at their jobs.
Kind regards
Great sport center in Morden
I love the location and the pool open on the park. The yoga class I tested is great!
16 januari 2026
Svar från Better - Morden Leisure Centre
Hi,
Thank you for your amazing review!
We're so happy to hear that you enjoy the location and the pool facilities available at Morden Leisure Centre.
It's also great to know that you enjoyed the yoga class you had booked!
Warm Regards,
Kaisha
Great value for the price
4 januari 2026
Svar från Better - Morden Leisure Centre
Hello Matt,
Thank you for your 5-Star review.
We are delighted to know that your are enjoying the facilities at Morden Leisure Centre.
Kind regards
Swimming lesson
Excellent swimming class at 4:45pm on a Monday, very welcoming for a child who loves the water but is nervous of new experiences
5 januari 2026
Svar från Better - Morden Leisure Centre
Hello Natalie,
Thank you very much for your 5-star review.
We are delight to know that your child is enjoying the swimming lessons.
Kind regards
Quick and efficient
I experienced very good service for the problem I had buying a new membership. Abbi was very helpful. With a quick reply to my quierie. I couldn't fault the service at all.
5 januari 2026
Omdöme utan inbjudan
Svar från Better - Morden Leisure Centre
Hi Doreen,
Thank you so much for sharing your experience!
We're thrilled to hear that Abbi was able to assist you quickly and effectively with your membership.
We're also happy that you couldn't find faults with the service you received.
Warm Regards,
Kaisha
Membership fee
Not enough classes
Membership fee increases too quickly
(Expensive compared to other gym)
No sauna
Not enough substitute instructors
24 december 2025
Svar från Better - Morden Leisure Centre
Thank you for sharing your experience with us, Eun-Young,
We truly appreciate your honest feedback.
Kind Regards
No support for startes
The facility itself is decent, but adult beginners don’t get the support they need. Classes are overcrowded, the pool space is limited, and instructors change almost every week. The new instructors arrive with little context and offer very little guidance. I’ve been attending for over two months with almost no progress. It’s a good place if you already know how to swim and want to practice, but not suitable for adults starting from scratch
14 november 2025
Svar från Better - Morden Leisure Centre
Hello Anil,
Thank you for sharing your feedback about your experience at Morden Leisure Centre.
We’re truly sorry to hear that the adult beginner swimming classes haven’t met your expectations. We understand how important consistent support and guidance are when learning to swim.
Your comments about overcrowded classes, limited pool space, and frequent instructor changes are concerning.
We’ll review these issues with the local team to ensure improvements are made. Our goal is to provide a supportive environment for all learners, and your feedback helps us identify where we need to do better.
If you’d like, we can assist you in finding an alternative centre with smaller classes or more consistent instruction. Please reach out to us at [customerservices@gll.org], and we’ll be happy to help.
Kind Regards
Thank you again for bringing this to our attention.
Swimming for toddlers
Lovely place and staff. A bit hard orientation on the first day
13 september 2025
Svar från Better - Morden Leisure Centre
Hello Mordern,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying our facility in Mordern leaisure centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Aaiasa
Easy to join a nice sports facility
Website was very clear and easy to use to join my local sports centre. Really enjoying the pool and gym facilities in a friendly environment with helpful staff at a fair membership price. Awesome.
10 september 2025
Svar från Better - Morden Leisure Centre
Hello Andrew,
Thank you for your comments and Feedback.
Kind Regards
Place is clean but very crowded
Place is clean but very crowded. Gym is very average, lacking so many machine,
9 september 2025
Svar från Better - Morden Leisure Centre
Hello Dr Imad,
Thank you for your feedback,
We appreciate you providing us with this valuable feedback as this helps us improve.
We have forwarded your comments to the centre and have asked that they investigate the issues you have raised.
Kind regrads
Aaiasa
Excellent pilates class today
Excellent pilates class today. Sign in was so easy. Friendly and helpful.staff and customers too
3 september 2025
Svar från Better - Morden Leisure Centre
Hi Ol,
Thanks for your review.
We are so glad to hear that you are enjoying the Pilates classes at Morden Leisure Centre!
Warm Regards
Hazal
Would be 5/5 if you were able to use…
Would be 5/5 if you were able to use more local leisure centres, say within a radius of 10-15 miles. Many years ago before covid I was able to get a senior membership over 55 yrs , since covid they change it to over 66's very disappointed ....however,
Once my new account was sorted by a lovely receptionist, everything now is so straight forward , easy to book, and good clean facilities.
20 augusti 2025
Svar från Better - Morden Leisure Centre
Hi Claire
Thank you for your review.
We are pleased to hear that everything is now running smoothly for you and that you're enjoying the clean facilities and easy booking process.
We have a variety of membership options available that provide access to different centres, and if you would like to explore these options, please let us know.
Kind Regards
Amir
Feel Good at Better, Morden
Entering the building is a 'feel good' experience
Everyone is friendly.
Gym is well organised, feels airy and has good views over Morden Park.
Good sized swimming pool - has lots of light coming in.
Exercise classes with very efficient, friendly teachers - everyone works at their own pace.
Small lovely coffee area to catch up with friends.
18 augusti 2025
Svar från Better - Morden Leisure Centre
Hi Ann,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Mordern Leisure centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Aaiasa
Booking classes is deficault online…
Booking classes is deficault online everything is not good older people
21 augusti 2025
Svar från Better - Morden Leisure Centre
Hello Grace,
Thank you for your feedback.
We appreciate you providing us with this valuable feedback as this helps us improve.
We apologise that you have not had a positive experience with us and hope we can get better.
We have forwarded your comments to the our IT department and have asked that they investigate the issues you have raised.
Many Thanks
Aaiasa
Svar från Better - Morden Leisure Centre
Hi Cem
Thank you for your review.
This is great to see!
Thank you for choosing Better.
Kind Regards
Amir
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