He Liked the induction but as a parent my child was given no advice on what to actually do like a little plan put together for him. Eg- 20 min run some weights etc . He’s clueless sadly so not sure wh... Se mer
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Plats
Byt platsLlanrumney Ave, CF3 4DN Llanrumney, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Eastern Leisure Centre has a wide range of classes including specialist classes for people with disabilities or health issues. The staff are very friendly and helpful. Plenty of parking available... Se mer
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The fitness class tutors are excellent. Most of our class are elderly, with many (such as myself) having recently undergone surgery - a hip replacement in my case. Exercises are clearly designed to me... Se mer
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Ive been referred to this Leisure Centre to Join NERS a circuit session, by The Physiotherapist I was seeing. The centre is so helpful in all other things at the Centre, gym,swimming, . Our training... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktuppgifter
Llanrumney Ave, CF3 4DN, Llanrumney, Storbritannien
4,5
Utmärkt
74 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
You have to be quick with your bookings
Love t’ai chi at this centre and staff are excellent
13 oktober 2026
Svar från Better - Eastern Leisure Centre
Good morning Mrs Townsend,
Thank you for your lovely feedback!
We’re delighted to hear that you’re enjoying the t’ai chi sessions and that our team has made such a positive impression.
Your kind words mean a lot to us, and we look forward to welcoming you back to the centre!
Kind regards,
Ellis
Svar från Better - Eastern Leisure Centre
Hi Hamed
Thank you for your review.
We are very pleased to see that you are enjoying the spin classes at Eastern Leisure Centre, and we hope you enjoy using the other fitness classes available.
Kind Regards
Amir
Svar från Better - Eastern Leisure Centre
Hi Imrah
Thank you for your review.
We are very pleased to hear that you found our staff friendly and supportive at Eastern Leisure Centre, and that the trainer made your experience welcoming and enjoyable!
We look forward to seeing you again soon,
Kind Regards
Amir
Got turned out of our area for kids we…
Got turned out of our area for kids we gave to work in the hall there is no air in there which makes it harder for older people
23 september 2026
Svar från Better - Eastern Leisure Centre
Hi Rosemary,
Thank you for your review!
We're sorry to hear that you were asked to move from the area you were using.
We're also saddened that the sports hall became uncomfortable, particularly as you've suggested that there was a lack of ventilation.
We'll be sure to share your comments with the wider team for further review.
Thank you for your review!
Warm Regards,
Kaisha
No training plan in place
He Liked the induction but as a parent my child was given no advice on what to actually do like a little plan put together for him. Eg- 20 min run some weights etc . He’s clueless sadly so not sure what he does at the gym or what program he’s following.
4 september 2026
Svar från Better - Eastern Leisure Centre
Hello Clair,
Thank you for taking the time to leave a review.
I have contacted the centre directly to ask whether a member of the gym staff can help put together a programme and get in touch with you directly.
Hopefully, this will help your son feel more confident and enjoy his gym visits more.
Kind regards,
Shirley
Eastern Leisure Centre has good vibes and a variety of activities
Eastern Leisure Centre brings so much value to our community! It has amazing vibes, a variety of activities, and makes you feel welcome every single time.
19 augusti 2026
Svar från Better - Eastern Leisure Centre
Hi Mohamed,
Thank you for your fantastic 5-star review!
We're delighted to hear that Eastern Leisure Centre brings so much value to your community and that you enjoy the welcoming atmosphere, variety of activities, and positive energy at the centre. Creating an environment where everyone feels welcome and has plenty of opportunities to stay active is something we strive for every day.
Thank you for taking the time to share your kind feedback. We look forward to welcoming you back again soon.
Warm Regards,
Hazal
Staff are very helpful …
The staff are very helpful and the facilities are very clean. The classes are well run.
19 juli 2026
Svar från Better - Eastern Leisure Centre
Hi Angela,
Thank you for your lovely feedback.
We're so pleased to hear you've found our team helpful, our facilities clean and our classes enjoyable. It's great to know you're having such a positive experience.
We hope to see you again soon.
Kind reagrds,
Suheera
Svar från Better - Eastern Leisure Centre
Hi Glynis
Thank you for your review.
We are very pleased to see that the staff at Eastern Leisure Centre have been able to provide reassurance and create a welcoming atmosphere!
We hope this continues, and we will be sure to pass your feedback on.
Kind Regards
Amir
Friendly well-run centre
All staff at the centre are friendly and helpful. Good choice of classes offered at a variety of times.
7 juli 2026
Svar från Better - Eastern Leisure Centre
Hi
Thank you for your review.
We are very pleased to hear that you find our team friendly and helpful, and that you’re enjoying the variety and flexibility of the classes offered at Eastern Leisure Centre!
We hope to see you again soon!
Kind Regards
Amir
Svar från Better - Eastern Leisure Centre
Hi Emma,
Thank you for your kind feedback.
We are pleased to hear that you enjoyed the Aqua Aerobics class at Eastern Leisure Centre.
It is great to know that the sessions are meeting your expectations and providing a positive experience.
We look forward to welcoming you again soon.
Warm Regards,
Hazal
Very nice leisure centre
Very nice leisure centre . Welcoming staff. Felt comfortable straightaway. It was my first time taking my child for her swimming lessons so didnt know where I was going or what i had to do. The lady with brown hair was lively and told us where to go and what we had to do. Can't wait too go this friday and neither can my daughter. Swimming lesson was great and bella did amazing for her first time having a fear or water and not being able too touch the floor. Kenzie and the other teacher were fab. Couldnt be more pleased .
29 maj 2026
Svar från Better - Eastern Leisure Centre
Hi Kirsty,
Thank you so much for your wonderful review.
We're delighted to hear that your daughter's first swimming lesson was such a positive experience, especially as it was a big step for her. Starting something new can be daunting, and it's fantastic to know that she left feeling confident and excited to return.
We'll be sure to pass your kind comments on to the team members you mentioned.
We wish Bella every success with her swimming journey and hope she continues to enjoy her lessons.
Best wishes,
Azaria
The whole process is excellent
The whole process is excellent. I was referred to the programme and Anthony has been very helpful. I really enjoyed it. Its ideal as a starting point if you intend to do other classes in the gym. The equipment is good and you are shown how to use each piece. Not only is this a great way to get fit or more mobile, but its great for mental health too, and you meet some lovely people so its great. Highly recommended.
27 maj 2026
Svar från Better - Eastern Leisure Centre
Hi Mrs Hales
Thank you for your review.
We are very pleased to see that you are enjoying the programme and have found it a great starting point.
Anthony will be delighted that the bespoke plane works well for you, and it is fantastic to know that your time at Eastern Leisure Centre is assisting with both your physical and mental well-being!
Kind Regards
Amir
The staff are extremely helpful and…
The staff are extremely helpful and knowledgeable also the place is extremely clean
12 maj 2026
Svar från Better - Eastern Leisure Centre
Hi Keith,
Thanks for your review.
We are so pleased to hear that the staff at Eastern Leisure Centre have been so helpful and knowledgeable!
Warm Regards
Hazal
Antony explains what i had to do being…
Antony explains what i had to do being a new comer to his excise class after being referred by my GP also be coming a member i have a lot of other things to do
5 maj 2026
Svar från Better - Eastern Leisure Centre
Hi Mrs Patricia,
Thank you for your feedback.
It’s good to hear that Antony helped you get started in the exercise class and made the first session easier to follow after your GP referral.
We understand there’s a lot to take in when joining as a new member, so it’s great that you felt supported.
We hope to see you again soon!
Warm regards,
Azaria
All staff so supportive and age…
All staff so supportive and age appropriate excercises very very good 👍
28 april 2026
Svar från Better - Eastern Leisure Centre
Hi Edward,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Eastern Leisure Centre!
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Azaria
Classes suited to your needs
The fitness class tutors are excellent. Most of our class are elderly, with many (such as myself) having recently undergone surgery - a hip replacement in my case. Exercises are clearly designed to meet our needs and abilities. I had last gone to a gym in 1967, but I now go three times a week for an hour each time.
20 april 2026
Svar från Better - Eastern Leisure Centre
Hi Martin
Thank you so much for your wonderful review.
We're absolutely delighted to hear that you're enjoying Eastern Leisure Centre, especially the classes.
It's fantastic to know that your return to the gym has been such a positive experience, and we hope you continue to enjoy your visits.
Kind regards
Rachel
The facilities and especially the …
The facilities and especially the always helpful staff make it a great regular session highly recommend🙏🏴
26 mars 2026
Svar från Better - Eastern Leisure Centre
Hi,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying your time at Eastern Leisure centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
We have also passed on your comments to the centre!
Warm Regards
Aaiasa
Doing what helps me.
Ive been referred to this Leisure Centre to Join NERS a circuit session, by The Physiotherapist I was seeing. The centre is so helpful in all other things at the Centre, gym,swimming, . Our training coach Anthony is so helpful if things are too difficult he will keep an eye on everyone and explain things to do easier for us. He is very professional. This is an amazing Leisure Centre.
3 mars 2026
Svar från Better - Eastern Leisure Centre
Hi Jennifer,
Thank you for your fantastic review!
We are so delighted to hear that you are enjoying Eastern Leisure Centre.
We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.
Warm Regards
Hazal
Every one I dealt with was very helpful…
Every one I dealt with was very helpful and professional
21 februari 2026
Svar från Better - Eastern Leisure Centre
Hi Shirley
Thank you for your review.
It is great to see that the team at Eastern Leisure Centre is providing great customer service and has been able to help with your enquiry!
If you have any further questions, please do not hesitate to reach out!
Kind Regards
Amir
The atmosphere was friendly and…
The atmosphere was friendly and welcoming. The sports instructor Anthony was lovely, helpful and supportive. Making sure you were comfortable using sport equipment and keeping everyone happy.
17 februari 2026
Svar från Better - Eastern Leisure Centre
Hi Tina,
Thanks for your review.
We are so glad to hear that Anthony at Eastern Leisure Centre was so helpful and supportive!
Warm Regards
Hazal
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