Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We live 3000 miles away. Got up to catch plane, but were way too sick to go. Cancelled plane, hotel, car... tried to cancel NASA tickets. They said "Too bad, can't do refund, you are screwed" (not actual quote, but felt like this is what they said) We live soooo far away, may not go to Florida for a long time. We are out nearly $200. Not very good service for something that was out of our hands.
Bought and paid for tickets to "The Outta Control Magic Dinner Show" in February 2026. I was given a confirmation number and directions to the venue. When we showed up, they had no record of our purchase and the show was sold out.
They did refund the tickets after I called but we were too late to plan any other event on the only night we were in town.
Nothing works on thier site and it got flagged from my Chase Visa as fraudulent.
They advertise with a Best Price Guarantee. I found a better price on another website but bestoforlando.com refers to unknown terms & conditions of a third party provider and refuses a refund. Customer support does not deserve the name as they only use the same templates and do not respond to the enquiry.
The worst customer service. You get transfered from.person to person and no one solves any problems. I have a credit voucher that could not be processed so they told me to use a credit card to buy the tickets and then they would somehow use my credit voucher to refund me. Like I eould ever trust them to give me a credit!!
BEWARE! Best of Orlando is a scam. Didn’t receive tickets and they no longer answer my emails.
BUYER BEWARE! The parks will NOT accept e-tickets. $1800 purchased in e-tickets a month before and they will turn you away at the gates! They will NOT ACCEPT THESE TICKETS! Even though the e-tickets say they are tickets. The parks will turn you away and make you purchase tickets to be able to enter the parks. Sea world in Orlando was our first stop and I will say it again they will NOT ACCEPT these tickets!!!
Booked Universal Studios through BestOfOrlando as they had a small discount on gate price, and to be fair, the e-tickets were delivered almost instantly.
The Parks ended up being closed for most of our visit due to Hurricane Ian - Universal were offering extensions / partial refunds to guests who had booked directly with them. Had to chase BestOfOrlando for a response to query as to what our options were, but we were fobbed off with response stating ‘all sales are final’ and ‘we are unable to cancel, modify or exchange the tickets in any way’…
Horrendous. Do not buy anything from them. Total rip off. They sell tickets for other organizations without checking availability. We booked tickets for a tour only to find out that the tour was fully booked solid for the next three days. Since we were leaving in 3 days we couldn't use the tickets and BestofOrlando has a no refund policy. Great way to treat tourists you guys!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
