Berry Cobham BMW Omdömen 

I purchased a used bmw m240i few weeks ago which is a fantastic car! Unfortunately, after cleaning it for the first time recently, I noticed a slight dent and a scratch on the rear near side wheel arch. I spoke to sales about it and they said it was nothing to do with them which I find very hard to believe as they had already acknowledged the scratch on the day of purchase! After several emails I am nowhere near to getting this rectified. Now I am about to shell £330 to get this sorted privately! Disappointed

Honest helpful advice.

I have a chip/crack on my windscreen and drive to them for help. The lady told me they don't replace windscreen I shall talk to my insurance company. Then I showed her the insurance I got from BMW when purchased the car, she said they may not cover it without looking at it. I then asked if they could have a quick look at the issue and told me how serious it is and if I can still drive a bit, she refused and said "what we see is what you see". I then told her I don't have the knowledge to tell if it's okay to drive and need some advice. She still rejected and she said they won't give advice, and even if someone look at it, they'll say to get it fixed asap. Okay, maybe she is right. But the attitude is arrogant and communication is awful.

We purchased a vehicle recently. The process was efficient. We had excellent support from Mr Bilal Saeed. He was responsive & clear and made the whole process smooth and pleasant.

Friendly, polite and knowledgeable salesman. Very open, easy to deal with, no nonsense.

Brilliant team, excellent experience. 10/10 highly recommended

Fantastic customer service from start to finish. April was extremely attentive, helpful, and made the whole process smooth and stress-free. Truly great service — highly recommend!

Hamza and the Team have made it a fantastic experience to buy an X7. What a brilliant service.
Thank You

“I was assisted by Harry Fish from the technical support team, and he was outstanding. I popped in for help reconnecting my phone to Apple CarPlay after it had been blocked, and I couldn’t work out how to fix it. Harry Fish was just about to go on his lunch break, but he still took the time to help me first. He sorted the issue quickly and was extremely polite and helpful throughout. Really appreciated his kindness and excellent service.”
He was knowledgeable, patient, and genuinely keen to help. Excellent service — thank you, Harry!”

Professional informative friendly

Had my clutch replaced at BMW Cobham and had some parts purchased, the staff were fantastic, I had a great welcoming from the receptionists, to the sale assistance and from the after sale service.

Definitely recommend BMW cobham, you will not only feel satisfy with the job they do with your vehicle, but you will be pleased with their hospitality.

Thank you team Cobham !

Went to Berry's for a used 1 Series. Friendly and informative help from Hamza who provided details regarding finance, optional cover and plans but with no hard sell. Chosen car was extremely well prepared, operating functions explained and all questions answered. A trouble free collection and the entire process was stress free.

The responsiveness to questions asked and the solutions and options provided by both Connor Fox and Martin Philps really helped get the deal over the line.

Sales Executive has been very pleasant. Returned all calls and used email when we’ve missed each other to respond to queries arising.

Excellent experience. Savanna was marvellous She kept me updated throughout the time my car was at the dealership

Very friendly dealers, and fast service. Would use again

A very good team of people, Kush was professional and straight to the point on the deal for the car I wanted.

Sale done and waiting now to go get it!
Thanks

Exactly the car I was looking for and at the right price as well. I found Hamza to be a warm, friendly and helpful guy who was easy to deal with and who wasn't pushy at all.

Hamza was excellent throughout the process. Very knowledgeable on the model and efficient with the documentation.
Answered a couple of questions in a timely manner following the purchase.

Very effectient, easy sndvwuick