Great experience from start to finish.Extremely comfortable bed, should have changed beds years ago.Highly recommend.
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff we spoke to were polite and helpful they gave us time to walk round and have a look, then helped and answer our questions in a way we understood.
Företaget har svarat
Went in store yesterday after first seeing the bed I liked on line. Tried and tested the bed which was perfect for my needs. Very helpful assistant who showed me headboards, colour options etc. As us... Se mer
Arrived at store knowing exactly what we wanted. Greeted on arrival. Needed to view on the upper floor and Brendon asked us immediately if we were ok with the stairs or needed to use a lift. ("We're g... Se mer
Företagsinformation
Om Bensons For Beds - Worksop531
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Babbage Way, Sandy Lane, S80 1UJ, Worksop, Nottinghamshire, Storbritannien
- 1909482502
4,8
Utmärkt
217 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly helpful staff who got on with…
Friendly helpful staff who got on with the the setting up of the bed they arrived on time and left no mess
1 juni 2026
Svar från Bensons For Beds - Worksop531
We're so pleased our team was friendly, helpful, and efficient with your bed setup. Thank you for your feedback!
Team Bensons
First class service from start to finish
From selecting to delivery everything went smoothly and the mattress we selected with assistance from store is giving us our best sleep for a long time
24 maj 2026
Svar från Bensons For Beds - Worksop531
We're so pleased everything went smoothly from selection to delivery, and that our assistance helped you find the perfect mattress for your best sleep!
Team Bensons
Excellent service thanks from purchase to…
Excellent service from purchase to delivery and fitting.
Great communication
18 maj 2026
Svar från Bensons For Beds - Worksop531
We're so pleased you had an excellent experience from purchase to delivery and fitting! Thank you for your kind words.
Team Bensons
The delivery was as expected- on time
The delivery was as expected- on time. The men were careful and considerate of walls and floors. The bed was easy to construct.
14 maj 2026
Svar från Bensons For Beds - Worksop531
We're so pleased to hear your delivery was on time and our team was careful. We appreciate your feedback on the easy bed construction!
Team Bensons
Good service
Good deal and great staff at shop
Kept us UTD with delivery on the day
Assembled quickly by two friendly staff
11 maj 2026
Svar från Bensons For Beds - Worksop531
We're so glad you got a good deal and loved our staff! We appreciate you highlighting our delivery updates and quick assembly.
Team Bensons
New bed for our home
Emilian and Daniel were both very polite, informative and skilled throughout their time at my home. They introduced themselves and went through how I wanted the bed positions and it felt like nothing was an issue for them as they just felt like they were happy to help. The bed was up in no time and it helped with Emilian ringing me prior to attending so I know when to expect them. Both lads very polite throughout and made sure to go through everything with me before final sign off
29 april 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Worksop531
Thanks so much! We’re really pleased Emilian and Daniel made everything smooth, stress-free, and just how you wanted it.
Staff were polite both the staff at…
Staff were polite both the staff at shop and the delivery people. The product are good too and the staff provided us with the mattresses care to keep it healthy for long time. Thanks to everyone at Bensons
23 april 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Worksop531
Thank you! 😊 We’re delighted to hear our shop and delivery teams were polite and helpful, and that you’re happy with the product too. Glad the mattress care tips were useful—enjoy many comfy nights ahead! 🛏️✨
Svar från Bensons For Beds - Worksop531
Thank you! 😊 We’re so pleased you loved the service, the team, and your great‑value, quality product. Sweet dreams and see you again soon,
Megan | Customer Care Specialist✨
Excellent service
The guys who delivered the furniture was very well mannered. The furniture was taken the room of our choice and built. The assembly was very professionally built and did not take as long as I would have thought. Thank you Benson Beds.
24 april 2026
Svar från Bensons For Beds - Worksop531
Thank you for your kind feedback! We’re delighted to hear our delivery team were so well‑mannered and professional, and that everything was built smoothly in the room of your choice. Enjoy your new furniture,
Megan | Customer Care Specialist
Glen in the Worksop store was helpful…
Glen in the Worksop store was helpful and friendly in choosing the mattress I wanted, which was delivered courteously on time.
16 april 2026
Svar från Bensons For Beds - Worksop531
Thank you for the lovely feedback! We’re so pleased Glen in Worksop helped you find the perfect mattress—and that delivery was right on time 😊
Hope to see you again in the future,
Megan | Customer Care Specialist
Visited Worksop store very good…
Visited Worksop store very good experience in choosing Mattress Shane & Demi excellent sales personnel
18 april 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Worksop531
Thank you for your feedback. We’re delighted to hear that you had such a positive experience at our Worksop store, and that Shane and Demi provided excellent support while helping you choose your mattress. Your comments will be shared with the team.
Thank you for your positive review – Lauryn at Customer Care 💜
Shopping without being pressured
The sales assistant was lovely, she knew her products and offered practical advice. Having a disability she sensitively aware of the physical needs I may have.
I was asked politely about what it was I was looking for and if I was suffering with pain on waking etc. Advice was spot on and I hope once it arrives I’m going to get a restful night. Her name was Demi at the Worksop shop . She was pleasant, bubbly & knowledgeable
6 april 2026
Svar från Bensons For Beds - Worksop531
We're so glad to hear that you had such a positive experience! It's wonderful to know that our sales assistant was so helpful and understanding of your needs, offering practical advice with sensitivity. We appreciate you sharing your experience.
Team Bensons
Store manager Glen was really good
9 april 2026
Svar från Bensons For Beds - Worksop531
Thank you for the great feedback! We’re so pleased to hear Glen looked after you so well—he’ll really appreciate this,
Megan | Customer Care Specialist
Svar från Bensons For Beds - Worksop531
Thank you! 😊 We’re really pleased to hear everything’s been good so far. We hope you continue to enjoy your new bed,
Megan | Customer Care Specialist✨
Svar från Bensons For Beds - Worksop531
Thank you for the great feedback! 😊 Delighted to hear you received great service — we really appreciate it,
Megan | Customer Care Specialist💜
Satisfied customer
From walking through the door of the showroom until the delivery chaps took away our old mattress having delivered the new one....we were treated as though we were their only customer
21 mars 2026
Svar från Bensons For Beds - Worksop531
Thanks for the amazing review Mr Cullen! We love hearing that you felt like the only customer from the moment you walked in to the moment your new mattress arrived. That’s exactly the experience we aim for — start to finish care!
We hope to welcome you back soon!
Megan at Customer Care💜
Pleasant staff
Pleasant staff, delivery arrived when expected, all packaging and old mattress removed.
21 mars 2026
Svar från Bensons For Beds - Worksop531
Thanks for the lovely review Bernard! So glad delivery was right on time and the team took care of everything — packaging, old mattress, the lot! Happy to hear it all went smoothly and wish you many years of restful sleep,
Megan at Customer Care💤
Svar från Bensons For Beds - Worksop531
Thanks for the lovely review Marilyn! So glad you were looked after by someone so helpful and knowledgeable — that’s exactly what we love to hear!
Looking forward to welcoming you back in the future,
Megan at Customer Care💤
Great delivery and helpful sales staff
The e. Optionally helpful delivery men. They were great
21 mars 2026
Svar från Bensons For Beds - Worksop531
Thanks for the lovely review Keith! Our delivery team will be buzzing to hear your kind words — always happy to go the extra mile!
Megan at Customer Care😊
I’d give no stars if I could
I’d give no stars if I could, would not recommend bensons very expensive for pathetic after care service when I had a problem, customer service and communication is very inadequate. Delivery plain sailing
Following the instructions the gas lift malfunctioned making the metal bent and unfit for purpose the bed wouldn’t close and sprung up. The weight of the £600 mattress just held it down
I’ve spent 5 weeks waiting on a new bed delivery date. Spent a week chasing that after initial delivery. customer service shocking better off Amazon prime over 4 weeks no contact and confirmation of replacement until I’ve gone in store again!!
Told 12/14 weeks for replacement, instore got it down to 7 weeks.
Order cancelled returning item and getting a full refund would never use again or recommend
19 mars 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Worksop531
Thank you for taking the time to share your experience, and I’m truly sorry for how frustrating this has been. The issues you’ve faced with the gas lift malfunctioning, the lack of communication, and the long wait for a replacement are completely unacceptable and far from the level of service we aim to provide.
We completely understand your cancellation decision, and your feedback will be passed on internally so the teams involved can review what went wrong and improve our processes moving forward.
Thank you again for bringing this to our attention,
Megan at Customer Care
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