Left on behalf of my grandmother. Service from the store in Workington was second to none, Andrew served us brilliantly and advised me in the best mattress to buy and explained the differences so I... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went in twice to look for a new bed and mattress for my new home. I was greeted by the sales person the first time and he was very helpful with explaining the differences between the beds and mattre... Se mer
Företaget har svarat
WE NEEDED A SECOND KING SIZE BED FRAME AND COULD NOT DECIDED WHICH WOULD BE THE BEST FOR OUR SITUATION. RYAN WAS VERY ENCOURAGING IN EXPLAINING EACH DETAIL REGARDING OUR VARIOUS CHOICES. WE FINALLY... Se mer
Företaget har svarat
The sales manager at the Workington branch was very helpful and succeeding in keeping our custom after being disappointed with Benson's online marketing. The great offer we found on their website coul... Se mer
Företagsinformation
Om Bensons For Beds - Workington695
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
1 Risman Place, Washington Square, CA14 3DU, Workington, Cumbria, Storbritannien
- 190061179
4,5
Utmärkt
170 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The lads in the shop were FANTASTIC and…
The lads in the shop were FANTASTIC and very helpful.
9 mars 2023
Fantastic friendly customer service
4 mars 2023
Very knowledgeable and helpful young man
7 februari 2023
Should have stuck to reviews
Ordered in Workington branch with the sales staff aware that I needed the mattress before February 10. I kept receiving messages that order is due to be delivered on time until one day (last Friday), it says delivery will be further delayed. Called in to ask how long it will be delayed for and the distribution team said it will be further delayed for 20 more days. I called online to cancel order but they said to call the store instead since it was not an online order. Called the store 11 days after the order was placed to cancel the order. I asked if I needed to physically go into the store to cancel the order and what requirements I need to bring. The agent I spoke to said I do not need to physically go to the store because the manager or asst manager can just cancel it. I told him I will be working for days and may not catch him and said he will take a note of this as his manager will be back the next day. Three days after have not heard from them so I called again the store to ask about the cancellation. The lady this time said I have to ring back tomorrow because the manager is away. She also said unfortunately they need to keep 20% of the order. My order with Bensons is still pending cancellation.
7 februari 2023
We have bought from Bensons before and…
We have bought from Bensons before and know we are always going to get the best advice fro. The great staff
4 februari 2023
Ryan ordered the wrong bed it was…
Ryan ordered the wrong bed it was mismatched colours
24 januari 2023
Helpful
Helpful, knowledgeable of their products, made the whole process easy and they were just generally really nice staff
28 januari 2023
Great customer service
21 januari 2023
I had a good idea of mattress I wanted…
I had a good idea of mattress I wanted and the shop didn’t disappoint, ordered and supply arrangements made easy fully recommend Bensons
9 januari 2023
They were very helpful and didn’t push…
They were very helpful and didn’t push me into a sale
9 januari 2023
Extremely helpful staff very friendly .
Extremely helpful staff very friendly .
Nothing was too much trouble.
6 januari 2023
Ryan
Ryan. The young lad that showed us around. Very polite curtious and extremely knowledgeable.
7 januari 2023
Staff were friendly and polite
Staff were friendly and polite. They were more than willing to give you advice. The staff spent time and were more than willing to help me decide on what to buy.
4 januari 2023
Friendly and helpful staff.
5 januari 2023
Helpful sales staff
Helpful sales staff, who understood my needs, with no pressure selling.
Polite delivery team, which put the mattress exactly where required.
19 december 2022
Very helpful and friendly staff
Very helpful staff.the young girl in the shop was very friendly and outgoing, She communicated all the time with us while we were there. Joyful and friendly at all times. A great addition to your staff.
29 december 2022
Both manager and salesman excellent
Both manager and salesman excellent! Very helpfull
14 december 2022
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