We had good service from Bensons instore staff from choosing a new bed and matteress. Delivery was on the day and time promised, emailed few days before delivery we had a phone call 30 minutes before... Se mer
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Plats
Byt platsUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Cherie listened to what we wanted, and then gave us ample time to be shown around the showroom, trying various mattresses, until we found one suitable. She explained about the returns policy, should t... Se mer
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From our visit to the showroom through to the delivery and assembly of our new bed, we cannot criticise the quality of customer service. We were also kept up to date with the manufacture and dispatch... Se mer
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Enjoyed selecting our mattress with the manager in the Blackpole Worcester, he made us laugh. We are having lovely comfortable knights. Happy customer Bill Kelly
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Företagsinformation
Om Bensons For Beds - Worcester722
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Storbritannien
- 1905759726
4,9
Utmärkt
649 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Arrived with my bed
Arrived with my bed , felt sorry for the gentlemen who had the trainee with him as the trainee clearly was just not listening to him . However I’m happy with the bed at the moment little
Bit anxious due to the amount of
Times the gentlemen told the trainee no you’ve
Done that wrong so hopefully there won’t be any issues
13 april 2026
Svar från Bensons For Beds - Worcester722
We appreciate you sharing your delivery experience and are glad you are happy with the bed.
We're sorry to hear about the issues you witnessed during the trainee's learning process and any anxiety this may have caused. We value your feedback.
Team Bensons
Very helpful and friendly staff
6 april 2026
Svar från Bensons For Beds - Worcester722
We're so glad our staff was helpful and friendly! We appreciate your feedback and support.
Team Bensons
Svar från Bensons For Beds - Worcester722
Suzanne Franklin,
We're delighted to hear that you received excellent service and quick, on-time delivery. Thank you for sharing your positive experience with us!
Team Bensons - Jessica
Both Simon and Gary took their time and…
Both Simon and Gary took their time and were very pleasant and knowledgable about their products - without being pushy or trying to force us into a decision.
Thoroughly recommended and will use again.
6 april 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Worcester722
Thank you! Simon and Gary will be delighted — knowledgeable, pleasant, and no pressure is exactly what we aim for 😊
Thank you once again for your kind words. We're always here if you need anything further,
Megan | Customer Care Specialist💜
Buying the bed was easy at showroom
Buying the bed was easy at showroom. Assistant was helpful and cheerful. Plenty of hoice
5 april 2026
Svar från Bensons For Beds - Worcester722
Thank you for your feedback! 😊 We’re pleased to hear buying the bed was easy, the assistant was helpful and cheerful, and that there was plenty of choice. We really appreciate you sharing your experience,
Megan | Customer Care Specialist💜
Svar från Bensons For Beds - Worcester722
We appreciate your kind words! 😊 We're so pleased to hear you received excellent and helpful service in our store. Thank you!
Good service
Good service, nice mattress. Bit of a hiccup with the paperwork and delivery at 7am a shock to the system!
3 april 2026
Svar från Bensons For Beds - Worcester722
Thank you for your feedback! We’re glad you’re happy with the service and your new mattress. Sorry about the paperwork hiccup and the early delivery — 7am can definitely be a shock! We appreciate you letting us know,
Megan | Customer Care Specialist😊
Friendly staff who are not pushing for a sale
Greated as soon as we walked in, asked what we were looking for. Pointed us in the right direction then left alone to make a decision, not pushing for a sale.
3 april 2026
Svar från Bensons For Beds - Worcester722
Thank you for your feedback, Susan! 😊 We’re really pleased to hear you were greeted straight away, guided in the right direction, and then given space to decide without any pressure. That’s exactly the experience we aim to provide at our Worcester store. We really appreciate you sharing this,
Megan | Customer Care Specialist
Svar från Bensons For Beds - Worcester722
Thank you for the great feedback! We’re so glad you enjoyed the friendly service and helpful advice — that’s what we’re here for,
Megan | Customer Care Specialist😊✨
Niel was very friendly and informative
Niel was very friendly and informative, telling us all the differences in mattress’s, he was not pushy and was listening to our needs. we look forward to to receiving lour new beds
28 mars 2026
Svar från Bensons For Beds - Worcester722
Thank you for the lovely feedback! We’re so glad Niel took the time to explain the differences, really listened to your needs, and made the experience relaxed and enjoyable. We hope you love your new beds when they arrive,
Megan | Customer Care Specialist✨
Enjoyed the service
30 mars 2026
Svar från Bensons For Beds - Worcester722
Thanks so much — great to hear you enjoyed your experience Susan!
Your feedback means a lot to us — thank you for choosing us,
Megan | Customer Care Specialist✨
unexpected purchase with my partner
Me and my partner went into Bensons for beds to view prices so we knew what to save for. We narrowed down our choice of bed and spoke to Employee Neil who made our experience fun and the financial workings out simple to understand whilst also taking our thoughts and feelings into account. Me and my partner felt welcome and I'd really recommend going there to anyone needing a mattress/frame/both. The prices are also fair and reasonable with bundles included.
28 februari 2026
Svar från Bensons For Beds - Worcester722
Thank you so much Nelly! We’re delighted you and your partner had such a great experience with Neil. Wonderful to hear he made everything easy to understand and helped you feel welcome. Really glad you found the perfect options at fair prices — we truly appreciate the recommendation,
Megan at Customer Care!💜
I knew what I wanted and it was a quick…
I knew what I wanted and it was a quick simple transaction
24 mars 2026
Svar från Bensons For Beds - Worcester722
Thanks for the great review Mr Bryan! Love a quick and easy transaction — glad you got exactly what you wanted without any fuss!
Sleep well,
Megan at Customer Care💜
Svar från Bensons For Beds - Worcester722
Thanks for the great review Graham! Always happy to help without any pressure — expert advice made easy!
Sleep well,
Megan at Customer Care🌟
Excellent delivery
The delivery people gave plenty of warning they were on their way. They were really polite, friendly, took the mattress upstairs and even took their shoes off before they went upstairs.
20 mars 2026
Svar från Bensons For Beds - Worcester722
Thanks for the lovely review Tina! So glad the delivery team kept you updated, were super polite, and even took their shoes off — that’s service with a smile. Enjoy your new mattress,
Megan at Customer Care
very efficient in store and delivery…
very efficient in store and delivery service - delivered all aspects as promised and excellent communication throughout
20 mars 2026
Svar från Bensons For Beds - Worcester722
Thanks for the great review Mr Griffiths! So happy everything was efficient, smooth, and exactly as promised — with top‑notch communication all the way. That’s how we love to do it!
Wishing you many nights of peaceful sleep,
Megan at Customer Care💜
Spot on
I wanted an adjustable bed. The sales assistant immediately took me to one. It was exactly what I wanted.
31 januari 2026
Svar från Bensons For Beds - Worcester722
Thank you for the lovely review Hugh! We’re so glad our sales assistant could take you straight to the perfect adjustable bed. Delighted to hear it was exactly what you wanted!
Sleep well,
Megan at Customer Care💜
Helpful staff who answered my few…
Helpful staff who answered my few questions having already researched my choice.
13 mars 2026
Svar från Bensons For Beds - Worcester722
Thank you so much! ⭐
Glad to hear our team were helpful and able to answer your questions — sounds like your research paid off too! We really appreciate you sharing your experience,
Megan at Customer Care💜
Great experience from start to finish
Great experience from start to finish. Knowledgeable sales advisor and regular updates received regarding the order. Delivery communication excellent.
16 mars 2026
Svar från Bensons For Beds - Worcester722
Thank you so much for giving us 5 stars Lisa! We’re delighted to hear you had a great experience from start to finish. It’s wonderful that our sales advisor was knowledgeable and that you received regular updates throughout your order. We’re also really pleased the delivery communication was excellent. We truly appreciate your feedback,
Megan at Customer Care💜
Svar från Bensons For Beds - Worcester722
Thank you for giving us 5 stars Jen! We’re so glad you received great service and were kept well informed throughout. Really appreciate your feedback,
Megan at Customer Care💤
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