Staff were friendly and not over pushy. Overall the showroom was laid out to easily view products on display along with all of the relevant information clearly marked. We asked various questions to... Se mer
Plats
Byt platsUnit B2 Elgar Retail Park, Worcester, WR3 8HP Worcestershire, Worcestershire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The sales advisor (Lauren) was very friendly, helpful, informative and made the whole experience tolerable. My wife went the day before while I was working to have a look as she knows it's not my cup... Se mer
Excellent staff member who was knowledgeable about the products and equally left us in peace to work out the new we wanted. He also made the buying process very straightforward, sharing the many opt... Se mer
Lauren in the Worcester bed centre was an excellent sales women, nothing was to much trouble she made our purchase enjoyable and matched us with the type of mattresses that suited us. We also looked... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Worcester722
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit B2 Elgar Retail Park, Worcester, WR3 8HP, Worcestershire, Worcestershire, Storbritannien
- 1905759726
4,8
Utmärkt
608 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Worcester722
Thank you for your wonderful feedback! We are so pleased to hear that you experienced first-class service throughout your entire journey with us.
Team Bensons
Good product at reasonable price, value for money.
Lauren at Worcester showroom was great at customer sales and support, understanding, considerate to customer needs. The delivery team were exceptionally good delivering the bed & mattress to the desired room. Overall a great experience (second time). If you desire a good product at reasonable price, I would recommend Benson for bed.
16 juli 2026
Svar från Bensons For Beds - Worcester722
We're so pleased to hear you had such a great experience for the second time! It's wonderful that our showroom team provided excellent sales and support, understanding your needs. We're also glad to hear that our delivery team was exceptionally good. Thank you for recommending us for a good product at a reasonable price!
Team Bensons
👍👍👍👍👍👍👍👍👍👍👍👍
15 juli 2026
Svar från Bensons For Beds - Worcester722
We are so pleased to hear you received great service, found our staff great, and enjoyed our product. We truly appreciate your kind words and positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Very helpful in the shop (Neil)
Very helpful in the shop (Neil). We were left to look around on our own until we had made a decision. The delivery men were very good. No problems at all. We were very pleased with the service received.
16 juli 2026
Svar från Bensons For Beds - Worcester722
We're so pleased you had such a positive experience in the shop and that our team member was helpful. It's wonderful that you were able to browse at your own pace and that the delivery was smooth.
Great service from store to delievery
16 juli 2026
Svar från Bensons For Beds - Worcester722
We're so pleased to hear you received great service throughout your experience with us, from the store to delivery. Thank you for your positive feedback!
From ordering through to delivery I was…
From ordering through to delivery I was kept informed about my order.
10 juli 2026
Svar från Bensons For Beds - Worcester722
We're so pleased to hear that you were kept well-informed about your order from the moment you placed it right through to delivery. Thank you for your feedback!
The right bed with the right mattress gives the best night's sleep.
From the first phone call to my local branch, to my bed being delivered my experience has been the best.
The sales assistant Gary was extremely helpful, from that first phone call to the branch to guiding me through the types of beds and mattresses.
He was friendly, polite and very helpful. He made the whole experience of making my decision very simple to make.
The combination of bed and mattress has complimented my bedroom and given me the best sleep I have had in a long time.
I would recommend this branch and this member of staff to friends and family when they are ready to make that new bed purchase.
20 juni 2026
Svar från Bensons For Beds - Worcester722
We're so pleased to hear you had such a wonderful experience from your first phone call to the delivery of your new bed! It's fantastic that our team member provided such helpful and friendly service, making your decision-making process simple. We're delighted you're enjoying the best sleep you've had in a long time and appreciate your recommendation!
Very helpful and knowledgeable member…
KOVery helpful and knowledgeable member of staff. Made the experience very easy.
4 juli 2026
Svar från Bensons For Beds - Worcester722
We're so pleased you had a very easy experience thanks to our helpful and knowledgeable team member. Thank you for your kind feedback!
Team Bensons
Nothing was too much trouble
Nothing was too much trouble, I have arthritis in 1 hip so finding the right mattress was important. With the help of Cherie I tried them all and found the most compatible one, together with a bed which I spent a long time changing my mind on! Thanks to the staff as their patience was pushed to the limit and I left a happy customer.
4 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Worcester722
We are so pleased to hear about your positive experience finding the perfect mattress and bed. It's wonderful that our team was patient and helpful, and we're delighted you left a happy customer!
I got what I asked for
I got what I asked for. I was given choice around the parameters I had given. Booking the delivery was straight forward and it all went like clockwork.
6 juli 2026
Svar från Bensons For Beds - Worcester722
We're so pleased to hear that you received exactly what you wanted and that the delivery process was straightforward and efficient. Thank you for your wonderful feedback!
Cherie was extremely helpful
Cherie was extremely helpful and went out of her way to find a bed in our budget that met our needs. Cherie was friendly and nothing was too much trouble.
4 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Worcester722
We're so pleased to hear that our team member was extremely helpful and went out of their way to find a bed that met your needs and budget. It's wonderful that nothing was too much trouble!
To purchase new mattress after original one was defective
We visited the store after being given a credit by your Customer Service to use as a mattress purchased just over 4 years ago became defective. We chose a new one and found the members of staff we met were all very polite, helpful and knowledgeable in dealing with this and using the credit against the transaction. Would certainly recommend the store to others.
2 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Worcester722
We're so pleased to hear about your positive experience in our store! It's wonderful that our team was polite, helpful, and knowledgeable in assisting you with your credit and new mattress selection. Thank you for your recommendation.
Team Bensons
Neil was brilliant
Neil as your Worcester store was knowledgeable, helpful and friendly. He gave us time to look and offered advice when asked. When we started to talk about a specific bed that we liked he was able to talk about it knowledgeably and offer comparisons so we were certain we were making the correct choice.
16 juni 2026
Svar från Bensons For Beds - Worcester722
We're so pleased to hear our team member was knowledgeable, helpful, and friendly. It's wonderful they gave you time to look and offered excellent advice, ensuring you made the correct choice. Thank you for your kind feedback!
Team Bensons
Had assistance with purchasing what I…
Had assistance with purchasing what I wanted. Alternatives shown. Delivery communication brilliant. Driver pleasant & helpful.
22 juni 2026
Svar från Bensons For Beds - Worcester722
We are so glad to hear you had such a positive experience with our team, from purchase to delivery. Your kind words mean a lot to us.
Team Bensons
Igel Nanotech 3500i
Ordered a Firm IGel mattress but found it too hard. I called after 3 weeks, and they exchanged for a medium under their warranty, no quibbles, no drama!!
14 juni 2026
Svar från Bensons For Beds - Worcester722
We appreciate you sharing your experience. We are glad we could ensure your comfort with a suitable mattress exchange.
Team Bensons
Gary was helpful and polite
Gary was helpful and polite. He introduced himself to me shortly after entering the shop. I didn’t feel rushed in any way. Gary was very knowledgeable.
6 juni 2026
Svar från Bensons For Beds - Worcester722
We are so glad to hear that our team provided such a positive and helpful experience. We truly appreciate your kind words.
Team Bensons
Neil quite clearly has a passion and…
Neil quite clearly has a passion and love for his job, he wasn’t pushy, just informative and gave us space to talk when we needed it. We will definitely return for another bed or two when we need them. Thanks Neil! Jackson and Katherine
10 juni 2026
Svar från Bensons For Beds - Worcester722
We're so glad you had such a positive experience with us! We appreciate your kind words and look forward to assisting you again.
Team Bensons
They were very helpful in the shop and…
They were very helpful in the shop and showed me different mattresses and the type of bed that I wanted. Went through the finance agreement so that I understood everything and provided me with the relevant paperwork.
13 juni 2026
Svar från Bensons For Beds - Worcester722
We're so pleased our team was helpful in showing you different options and explaining the finance agreement thoroughly. Thank you for your positive feedback!
Team Bensons
Svar från Bensons For Beds - Worcester722
We're so pleased you found our service quick, friendly, efficient, and well-priced. Thank you!
Team Bensons
Great service
Gary spent a lot of time talking us through various options! He was very knowledgeable and didn't rush us.
6 juni 2026
Svar från Bensons For Beds - Worcester722
We're so pleased to hear our team member was knowledgeable and took the time to discuss your options without rushing you. Thank you for your feedback!
Team Bensons
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