Hannah was professional and good humoured whilst helping us choose a mattress. The shop is well positioned, with good parking a short distance away.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always happy to recognise great service and that's what we got from Bensons from the minute we walked into the showroom, through the sales process and the delivery. Everything worked as it should. Kno... Se mer
Företaget har svarat
Good service The sales lady _ Hannah was fantastic _ pleasant, cheerful, professional, knows her job very well. The Bensons store in Witney is clean, tidy, and i loved the technology of ma... Se mer
Företaget har svarat
I want to thank Evy and her colleague for a very positive experience at Witney. She was so knowledgeable and helpful, very thorough in explaining all the types of beds and mattresses. I was a bit appr... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Witney Woolgate581
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 1/2 Woolgate Centre, OX28 6AP, Witney, Oxfordshire, Storbritannien
- 1993702786
4,9
Utmärkt
378 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service from start…
Excellent customer service from start to finish.
26 mars 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Witney Woolgate581
Hi Andrew Banbury. Thank you for leaving such lovely feedback. Thank you, and have a fantastic day!
Evie was very helpful and informative a…
Evie was very helpful and informative a credit to the company
25 mars 2025
Svar från Bensons For Beds - Witney Woolgate581
Thank you so much Customer for letting us know about your great experience, we love hearing good news. Please let us know if there is anything else we can do for you; we are more than happy to help!
We found EVY the sales assistant
We found EVY the sales assistant, very helpful and polite, she was full of information, that help my husband and I to purchase the right mattress.
22 mars 2025
Svar från Bensons For Beds - Witney Woolgate581
Mrs Taylor, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received. We are always more than happy to assist you if anything else comes up. Take care!
Svar från Bensons For Beds - Witney Woolgate581
Hi there, we are so pleased you are happy with your product and the experience you have received. We are always more than happy to assist you if anything else comes up. Take care!
Svar från Bensons For Beds - Witney Woolgate581
Hi Mauvien Webb. Thank you for leaving such lovely feedback. Thanks again for the recommendation, and have an amazing day!
Evy was an excellent ambassador for the…
Evy was an excellent ambassador for the company. She was approachable, knowledgeable and efficient. She guided us through the mattress options based on our specifications.
18 mars 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Witney Woolgate581
Hi Lynne Harding, we are so pleased you are happy with your product and the experience you have received. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for the amazing review, Witney Woolgate Store
Great customer service
Great customer service, with great knowledge.
didn't feel any pressure to purchase product and were very accommodating with my autistic son.
19 mars 2025
Svar från Bensons For Beds - Witney Woolgate581
Hi Emma, we are so pleased you are happy with your product and the experience you have received. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!
Helpful and friendly
Evy was extremely friendly and helpful and offered excellent advice throughout the mattress searching process.
14 mars 2025
Svar från Bensons For Beds - Witney Woolgate581
Hi Mr David Voller, we are so pleased you are happy with your product and the experience you have received. We are always more than happy to assist you if anything else comes up. Take care!
The girl in the shop was so helpful and…
The girl in the shop was so helpful and friendly a complete joy.
15 mars 2025
Svar från Bensons For Beds - Witney Woolgate581
Hi Heather Cobb, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Please let us know if there is anything else we can do for you; we are more than happy to help!
Witney Store
Hannah in the Witney Store is totally amazing. Fully in tune with the customer snd nothing is too much trouble.
11 mars 2025
Svar från Bensons For Beds - Witney Woolgate581
Hi Tinamarie, we are so pleased you are happy with your product and the experience you have received. Please don't hesitate to reach out if there's anything additional we can do for you.
Great serviceWe were made very welcome by Hannah who…
We were made very welcome by Hannah who took great care of my 91yr old Mother. Hannah explained all the different beds and mattresses giving my Mum a good choice with exceptional patience.
14 mars 2025
Svar från Bensons For Beds - Witney Woolgate581
Thank you so much Gail Walters for letting us know about your great experience, we love hearing good news. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for leaving us this response!
No hard sell and very happy for us to…
No hard sell and very happy for us to take time whilst we were choosing our options.
16 februari 2025
Svar från Bensons For Beds - Witney Woolgate581
Thank you so much Nick Maxey for letting us know about your great experience, we love hearing good news. Thank you, and have a fantastic day!
Customer services in store was fab
2 februari 2025
Svar från Bensons For Beds - Witney Woolgate581
Julie Bicker, thank you for leaving such lovely feedback, we are so pleased you were happy with the service you received. Please don't hesitate to reach out if there's anything additional we can do for you.
just good customer service
11 februari 2025
Svar från Bensons For Beds - Witney Woolgate581
Hi John Mccormac. Thank you for leaving such lovely feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Bensons for Beds
Bensons for Beds, Witney. Just dealt with Hannah (Store Manager) and I can honestly say, this has to be the worst interaction I have encountered in the last few years. I was politely explaining circumstances when she was interrupting me, had a poor attitude (and was actually arguing) and completely defensive despite me explaining it was nothing personal. I work in customer service and understand that consumers are not always right but I can honestly say this complaint is no longer about the circumstance but the attitude I was dealt with. Would personally avoid this store (also the return policy is not great and very costly).
10 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Witney Woolgate581
Hi Terri Hill , our aim is to ensure our customers get the best experience from us, we are sorry you don’t seem to have experienced this. Please reach out to us so we can help by sending us a private message. Thanks, Bensons for Beds.
Super Helpful Team
The whole team was very helpful especially Evy who made the process of purchasing a mattress stress free and explained all the best options based off our mattress preference machine
5 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Witney Woolgate581
Hi Leighton Sewell, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Please don't hesitate to reach out if there's anything additional we can do for you.
Single Mattress shopping
Hannah was incredibly helpful and knowledgeable about products and services. Showed me a variety of options for what I required.
Staff on day of collection very helpful to with instructions for finding the loading bay and helping to load mattress into the car.
6 februari 2025
Svar från Bensons For Beds - Witney Woolgate581
Hi Aimee, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Please don't hesitate to reach out if there's anything additional we can do for you.
Very consultative service
Very consultative service, taking time to understand what we’re looking for and provide options to choose from.
30 januari 2025
Svar från Bensons For Beds - Witney Woolgate581
Hi Stephen, we are so pleased you are happy with your product and the experience you have received. Please don't hesitate to reach out if there's anything additional we can do for you.
The saleswoman was very helpful and…
The saleswoman was very helpful and informative.
29 januari 2025
Svar från Bensons For Beds - Witney Woolgate581
Thank you so much Neil Edwards for letting us know about your great experience, we love hearing good news. Please don't hesitate to reach out if there's anything additional we can do for you.
Your sales lady went over and beyond…
Your sales lady went over and beyond what was necessary to ensure my order met my needs. My order was time sensitive and also I had special requirements. Ex
25 januari 2025
Svar från Bensons For Beds - Witney Woolgate581
Hi Moss, Thanks for taking the time to let us know about your experience, we are so glad you are happy. Please don't hesitate to reach out if there's anything additional we can do for you.
Detta är Trustpilot
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