We visited the sittingbourne branch and met Jonathan who was so helpful he was knowledgeable about the beds and yet not pushy he was very calm and polite, we only bought online as the price was better... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited the store Saturday to look at bed frames and had a very helpful assistant. Couldn’t decide on colour so returned Monday to place an order. We had a different person serve us but she was equ... Se mer
Went into bensons for beds today in Sittingbourne and brought a mattress. We spent a while in there trying out mattresses. The lady that assisted us in the shop Toni was so good very helpful indeed. W... Se mer
Toni was attentive, and as we are both disabled she ensured all our needs were met. She did not rush us and provided customer service to the highest standard. We will need a mattress in the near futur... Se mer
Företagsinformation
Om Bensons For Beds - Sittingbourne514
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit C Sittingbourne Retail Park, ME10 2XD, Sittingbourne, Kent, Storbritannien
- 1795599019
4,7
Utmärkt
63 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very welcoming and helpful staff who…
Very welcoming and helpful staff who were not too pushy.
3 juli 2025
Svar från Bensons For Beds - Sittingbourne514
Thank you for taking the time to share your experience! Our team strives to create a welcoming and helpful environment for our customers without being pushy. We're happy to hear we hit the mark for you. Come back and see us again soon, Megan at Customer Care
IGel mattress faulty
IGel mattress, be ware! Bensons for Beds, be ware!
We have bought from B4Bs over the last 20 years and have been very happy however the core brand has changed, maybe the Nick Collard, CEO has changed things. My approximate £1500 mattress has dropped on one side, it's 18 months old. Called customer service, as we have a 5 year warranty, expected a visit to inspect it. However I was asked to submit photos, I complied. I received an email stating the fault was from "sitting on the bed, probably for long periods"! We rotate our bed every 4 weeks. I also go to bed to sleep! I challenged back this decline hoping for a sensible reply. I then received an email stating another reason reason they will not follow up. So angry, I can't actually remember as it was complete rubbish. I have messaged Mr Collard directly who has ignored me. I know I am not alone as there is a Facebook page dedicated to this company and how bad it is. I want my money back. In fact considering dropping the mattress back to the local shop on a Saturday afternoon. Bensons, sort it out.
22 mars 2024
Omdöme utan inbjudan
Really good sales experience
Really helpful sales colleague and good customer services, was very happy with the purchase
2 december 2023
Very helpful no pressure to buy lovely staff
Very helpful
No pressure to buy..Lovely staff
2 december 2023
Great service as usual
Great service as usual. So disappointed that the store is closing on the 9/12/2023.
26 november 2023
Excellent customer service
25 november 2023
Very pleasant employee helped me
Very pleasant employee helped me, he was knowledgeable with no hard sell which was appreciated
15 november 2023
Friendly staff
19 november 2023
The staff were very knowledge on all…
The staff were very knowledge on all mattresses. Very helpful. Never felt rushed
9 november 2023
Toni the branch manager is great.she is…
Toni the branch manager is great.she is lovely and cordial. Great customer service. She is the reason I went to the Sittingbourne branch again. Ian also friendly. Good team!
5 november 2023
Johnathan was very helpful and patient
Johnathan was very helpful and patient. He explained a couple of things I was confused about, he did not pressure us at all and let us try a few beds until we found the right one. Makes a change to have good old fashioned service.
22 oktober 2023
Toni was attentive
Toni was attentive, and as we are both disabled she ensured all our needs were met. She did not rush us and provided customer service to the highest standard. We will need a mattress in the near future for another bed and will will return to see Toni
22 oktober 2023
5 Star staff
Wonderful helpful staff at the sittingbourne branch with great product knowlege.
15 oktober 2023
Really good sound advice....very…
Really good sound advice....very helpful....not pushy. Spent more than we had initially planned but really happy with the decision made.
12 oktober 2023
Team were helpful and friendly without…
Team were helpful and friendly without being too salesy. Will be buying more
9 oktober 2023
Ottoman bedPerson who dealt with our purchase was…
Person who dealt with our purchase was excellent. Very knowledgeable and pleasant. Took time with us to explain everything. This is the second bed we have purchased from you.
4 oktober 2023
Knowledgeable and friendly staff 🤗
3 oktober 2023
No hassle.
I was in, shown exactly what I asked for. Tried it out and bought. No hassle.
29 september 2023
The lady was so helpful and nice
22 september 2023
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