Went to the showroom in redditch to look at ottoman beds and saw a guy named ben, was just looking at that time ,however went back couple of weeks later and saw the same chap. Ben was very helpful an... Se mer
Företaget har svarat
Plats
Byt platsWashford Drive, B98 0GZ Redditch, England, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Julia was such a great support throughout the process, we chose a store sale item that exactly suited our needs. Julia helped with measurements and decision, then on collection she really got stuck in... Se mer
Företaget har svarat
Great service from start to finish. Ben the salesman was very helpful without being pushy. The delivery men were very efficient and managed to negotiate a difficult windy staircase. Also they kept me... Se mer
Företaget har svarat
From going into the shop to look at mattresses, to the delivery, Benson for beds were polite, knowledgeable and friendly.We like to be left alone to look round first before we want help, and that is... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Redditch
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Washford Drive, B98 0GZ, Redditch, England, Storbritannien
4,7
Utmärkt
49 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Julia was very knowledgeable and…
Julia was very knowledgeable and helpful. She made the whole process very easy and painless.
26 september 2026
Svar från Bensons For Beds - Redditch
Thank you for your kind words! We're thrilled to hear that Julia provided you with such a positive experience. Our team is dedicated to making every process smooth and enjoyable. We appreciate your feedback and look forward to serving you again!
From saleroom to delivery the service…
From saleroom to delivery the service was great!
20 september 2026
Svar från Bensons For Beds - Redditch
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience from the saleroom to delivery. Our team works hard to provide excellent service, and your satisfaction means the world to us. We look forward to serving you again!
Lovely service
Lovely service, lucky enough to go during a sale and had 0% apr payment option
25 augusti 2026
Svar från Bensons For Beds - Redditch
Hello Miss Pedley,
Thank you for your lovely review! 😊
We're thrilled to hear you received great service and were able to take advantage of one of our sale offers. Even better, the 0% APR payment option helped make your purchase that little bit easier! 🙌
We really appreciate your feedback and are delighted that you had such a positive experience with us. Thank you for choosing us, and we hope you're enjoying your new purchase,
Megan | Customer Care Specialist✨
Benson for Beds - Redditch
Bed order from Redditch branch. Jessie did an excellent job, very helpful, friendly and accommodating. Very happy with service received.
6 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Redditch
We're delighted to hear that Jessie at our Redditch branch provided such excellent service! It's wonderful to know she was helpful, friendly, and accommodating throughout your visit, and that you're so happy with the service you received.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Customer focused service
Great advice and help from the lovely Julie (@Redditch) - friendly and warm service.
1 september 2026
Svar från Bensons For Beds - Redditch
We're delighted to hear that Julie at our Redditch store provided such great advice and support! It's wonderful to know her friendly, warm approach helped make your experience a positive one. We'll be sure to pass on your kind feedback to Julie.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Trouble getting a bed frame delivered in decent timefrane
Went to store, quickly found frame we wanted but with only one customer service advisor already helping a customer, we gave up ordering in store and bought it online. Paid in full to then be told there is a problem with stock and we won't get the frame till sometime in Nov. The frame should not be on display if it is not available.
9 augusti 2026
Svar från Bensons For Beds - Redditch
Thank you for your feedback. We sincerely apologise for the inconvenience you experienced both in-store and with your online order. We understand your frustration regarding the limited staff availability and the subsequent stock issue. I wish to advise that we have been able to bring your delivery forward and we have contacted you to advise this. Your comments will be shared with the relevant teams to improve our service.
Thank you for your review - Lauryn at Customer Care.
Went to the showroom in redditch to…
Went to the showroom in redditch to look at ottoman beds and saw a guy named ben, was just looking at that time ,however went back couple of weeks later and saw the same chap. Ben was very helpful and didnt mind at all that i may have asked the same questions more than once ( thats what being 70 does to you lol).we arranged a date for delivery that was suitable for me.
Overall a lovely shopping experiance with just the right amount of profesional and a friendly approach, would def recomend
4 augusti 2026
Svar från Bensons For Beds - Redditch
We're so pleased to hear you had such a lovely shopping experience and found Ben to be very helpful and understanding. It's wonderful that your delivery was arranged to suit you. Thank you for your recommendation!
Team Bensons
Great experience with Benson’s for bed
Great experience with Benson’s for beds, fantastic modern TV bed with ambient lighting. The team at Redditch were fantastic.
4 augusti 2026
Svar från Bensons For Beds - Redditch
We're so pleased to hear you had a great experience and are enjoying your fantastic modern TV bed with ambient lighting! It's wonderful that our team in Redditch were fantastic. Thank you for your positive feedback!
Team Bensons
Excellent service from start to finish…
Excellent service from start to finish thank you
3 augusti 2026
Svar från Bensons For Beds - Redditch
We're so pleased you had excellent service from start to finish. Thank you for your kind words and positive feedback!
Team Bensons
Great experience.
Great experience.. excellent customer service and clear communication on what happens at each stage of the purchase. Also massive thank you to the 2 delivery drivers Emilia and Daniel who were so helpful and considerate.
Would highly recommend
30 juli 2026
Svar från Bensons For Beds - Redditch
Thank you for your fantastic review! We're delighted to hear you had a great experience with excellent customer service and clear communication throughout your purchase. It's wonderful to know our delivery team was so helpful and considerate. We truly appreciate your high recommendation!
Team Bensons
Great value and customer service
Julia was such a great support throughout the process, we chose a store sale item that exactly suited our needs. Julia helped with measurements and decision, then on collection she really got stuck in helping us get the product into our camper van. The bed is lovely, fits perfectly and looks very good value for money. The new bed care kit gift was a lovely touch too.
23 juli 2026
Svar från Bensons For Beds - Redditch
Thank you for your fantastic review! We're delighted to hear that Julia provided such great support throughout your entire journey with us.
We'll be sure to pass your kind comments on to Julia, who will be delighted to know she made such a positive difference to your experience. Thank you for choosing us, and we hope you enjoy your new bed for many years to come! 😊
I have brought a couple of items from…
I have brought a couple of items from this store and Julia is sooo helpful. She is so helpful and knowledgeable too.
I would definitely recommend this store!
20 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Redditch
We're so pleased to hear that our team member was so helpful and knowledgeable. It's wonderful that you would definitely recommend our store!
Great service from start to finish
Great service from start to finish. Ben the salesman was very helpful without being pushy. The delivery men were very efficient and managed to negotiate a difficult windy staircase. Also they kept me updated as to when they would arrive, which is very useful
18 juli 2026
Svar från Bensons For Beds - Redditch
We're so pleased to hear you received great service from start to finish! It's wonderful that our salesman was helpful without being pushy, and that our delivery team was efficient, managing a difficult staircase, and kept you updated on their arrival.
Team Bensons
Large selection and helpful staff
Ben was extremely helpful in helping me find the mattress I was looking for. He answered all of my questions and showed me different mattresses to try out to ensure I was happy with my purchase. There was plenty of mattresses on display to choose from.
8 juli 2026
Svar från Bensons For Beds - Redditch
We're so pleased our team member was extremely helpful in assisting you to find the perfect mattress. It's wonderful that they answered all your questions and ensured you were happy with your purchase.
Purchased a bed from the Redditch…
Purchased a bed from the Redditch branch of Bensons. Ben was very knowledgeable, helpful and professional.
3 juli 2026
Svar från Bensons For Beds - Redditch
We're so pleased to hear about your positive experience at our Redditch branch! It's wonderful to know that our team member was knowledgeable, helpful, and professional. Thank you for your kind feedback!
Team Bensons
The lady in the shop was brilliant
The lady in the shop was brilliant. We cant comment at the moment re bed as waiting for it to be delivered
17 juni 2026
Svar från Bensons For Beds - Redditch
We're so happy to hear our team provided brilliant service! We hope you love your new bed once it arrives.
Team Bensons
Svar från Bensons For Beds - Redditch
We're so pleased you found our team helpful. Thank you for your kind words!
Team Bensons
Svar från Bensons For Beds - Redditch
We're glad our team was friendly and helpful.
Team Bensons
Ben was very helpful!
Ben was very helpful, he provided us with options so we got the best value for money for what we wanted. There was a good level of choice and we were happy with the service.
27 maj 2026
Svar från Bensons For Beds - Redditch
We're so pleased our team member provided helpful options, ensuring you found the best value. We're glad you were happy with our service and selection. Thank you for your feedback.
Team Bensons
Amazing customer service from start to…
Amazing customer service from start to finish. Great mattress and just what we needed. Thank you for looking after us so well.
25 maj 2026
Svar från Bensons For Beds - Redditch
We're so pleased you received amazing customer service and found the perfect mattress. Thank you for your kind words!
Team Bensons
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.