Bensons For Beds - Reading Forbury496 Omdömen 

461
TrustScore 4.5 av 5

4,7

Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD Reading, Berkshire, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The shop assistant helped us by understanding the type of bed we were looking for and recommending a few suitable options. He allowed us to browse and try matresses without any pressure. We bought our... Se mer

Betygsatt 4 av 5 stjärnor

Ishry was very helpful and supportive in our search for a new mattress. He listened to our requirements and helped find us the right mattress. Also very understanding of our budget requirements. I'd... Se mer

Betygsatt 5 av 5 stjärnor

We went in with the aim to browse as we hadn't found what we were looking for up to this point. Farooq was fantastic and helped us find what we had been looking for and was very good at price matchin... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Bought via the internet. Customer service agent was polite knowledgeable and helpful. Delivery team were great.Steve and Carl get the job done quickly despite it being a very warm day. Cleared up an... Se mer

Företaget har svarat


Företagsinformation

  1. Sovrumsmöbler
  2. Sängbutik
  3. Sänglinnesaffär
  4. Madrassaffär

Om Bensons For Beds - Reading Forbury496

Skrivet av företaget

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Kontaktuppgifter

  • Unit 2 Forbury Retail Park, Forbury Road, RG1 3JD, Reading, Berkshire, Storbritannien

  • 1189560813

4,7

Utmärkt

TrustScore 4.5 av 5

461 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(461)

25 808 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Many thanks for professional help in…

Many thanks for professional help in choosing a bed and mattress. The bed and mattress are made of the highest quality materials. I recommend it, thanks.

29 december 2024
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We appreciate your feedback! We're happy to hear that you received professional help in selecting your high-quality bed and mattress. Thank you for your recommendation, Megan at Customer Care

Betygsatt 5 av 5 stjärnor
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We appreciate you pointing out our staff's efficiency. It is wonderful to know that you received prompt service from our team!
Take care,
Megan at Customer Care

Betygsatt 1 av 5 stjärnor

Staff can be more helpful

Staff can be more helpful

22 januari 2025
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We appreciate your feedback and will work on improving our support. Thank you for your review, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Good range of mattresses

Good range of mattresses, very helpful and friendly staff.

21 januari 2025
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We're happy to hear that you found a good selection of mattresses and that our staff was helpful and friendly! Thank you for your review, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Good experience

Good experience. The manager was very helpful and I am happy with the purchase!!

15 januari 2025
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We're happy to hear that you had a good experience and that our manager was helpful. Thank you for your purchase and positive feedback! Take care,
Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Ishry was great!

This review is very late but Ishry helped me choose a mattress that works best for me! Managed to organise delivery of my mattress which I have recently easily changed due to issues with the house sale taking longer than expected. Can’t wait to try out the new mattress!

1 december 2024
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We're happy to hear that we could help you find the perfect mattress! We appreciate your patience regarding the delivery changes and are glad we could assist. We hope you enjoy your new mattress, Megan at Customer Care

Betygsatt 4 av 5 stjärnor

Sandown double mattress

We were checking the physical attributes of the Sandown double mattress which we had seen on Benson’s website. The salesman at the Reading showrooms was very knowledgeable and helpful on technical & price details.

7 januari 2025
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We're happy to hear that the salesman at the Reading showrooms was knowledgeable and helpful when you were checking the Sandown double mattress. We appreciate you taking the time to share your experience with us.
Take care, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Very helpful and friendly member of…

Very helpful and friendly member of staff, Ishry, guided us through the various options available and made it easier for us to finalise our order.

29 december 2024
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We appreciate you sharing your experience! We're so glad to hear that our staff was helpful and friendly. We appreciate you, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Sales assistant was very helpful

Sales assistant was very knowledgeable and helpful in guiding us through pros and cons of each option.

5 januari 2025
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We're happy to hear that the sales assistant's knowledge and guidance were so helpful to you. Thank you for sharing your positive experience with us, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Great Service

On a previous recent visit I had worked out the options available for a new single bed for my 6 year old daughter. So it was a case of picking the best one with family. Sale assistant (Richie) provided very useful guidance on which bed/mattress option was the best. Felt we had time to relax and look ourselves without the constant presence of a Sales person asking if we needed help, but at the same time when we were ready the sale person was available. Very happy so far and fingers crossed we have the best option now.

3 januari 2025
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We're happy you found helpful guidance in choosing a bed for your daughter. It's great to hear that the sales assistant provided assistance when needed, while still allowing you time to explore options. We appreciate your feedback and hope you are happy with your choice, Megan at Customer Care

Betygsatt 4 av 5 stjärnor

A very patient attendant (Mr Akram)

A very patient attendant (Mr Akram), who knows his job well.

31 december 2024
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We appreciate you sharing your experience with us! We're happy to know the attendant was patient and knowledgeable. Thank you, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Boxing day sales price

29 december 2024
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We appreciate you noting the Boxing Day sales price. Thank you for your feedback; we value your time and insights.
Take care,
Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Help us to choose right mattress

The guy help us very nicely. He helped us to choose a right mattress.
Very helpful

30 december 2024
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

We're glad you found our team member helpful in selecting the right mattress. We appreciate you sharing your positive experience with us!
Take care, Megan at Customer Care

Betygsatt 4 av 5 stjärnor

We purchased 2 mattresses from Benson

We purchased 2 mattresses for two bed frames and chose recycling services to remove the old mattresses. The delivery arrived a little later than the time window mentioned, but that is not a deal breaker and the products we purchased are brilliant with zero complaints. So, that is 5 out of 5. However, the rolled up compressed mattresses were left in unpacked state and the delivery persons left in real hurry. It’s not easy to unpack an 28 kg mattress and lay on the bed frame. Plus disposing the huge amount of packaging material is another effort. Interestingly, I bought the same Benson mattress in Manchester a month ago, where the delivery person not only unpacked the new mattress, but also took away the packaging materials. That was greatly convenient and I expected the same service here. I believe the services differ region wise. That is why I am rating the overall experience as 4, should have been 4.5, but don’t have that option.

12 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dunlopillo is the best.

I’ve been looking for a Dunlopillo Super Comfort and Bensons for Beds in Reading came up trumps. Helpful staff, no pillow in the shop easily solved. Ordered pillow through them and a week later delivered to my door by Royal Mail.
I’ve been looking for this pillow for a while as a well known store no longer sells them. So pleased to purchased one again. Might be more costly but well worth it. Thank you.

5 december 2024
Betygsatt 3 av 5 stjärnor

The sale bit was fine Shayne was…

The sale bit was fine Shayne was helpful and pleasant, I asked to pick up the mattress, when picking it up the polythene was ripped in several places

28 november 2024
Logotyp för Bensons For Beds - Reading Forbury496

Svar från Bensons For Beds - Reading Forbury496

Thank you for sharing your feedback. We’re sorry to hear the mattress packaging was damaged when you collected it. Your comments have been passed to the relevant team, and we’ve taken steps to improve our handling and quality checks to prevent this happening again.
Thank you,
Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Good customer service

Good customer service - they gave us the freedom to explore but were always just nearby to help solve any doubts and give us quotes. Arif in particular was amazing!

24 november 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer