Bed - Mattress and bed installers were good, and the Gentleman who we ordered the bed from at the Branksome branch was very knowledgeable.
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Det här tycker kunderna
Dealt with Timm at the Poole store to purchase. He was excellent - polite, professional, patient - all we could have wanted. Price was great and Bensons were very accomodating in moving the delivery... Se mer
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We were impressed with the Salesman & his knowledge making our choice of bed/mattress & headboard so much easier. Very efficient & communicative. Operatives arrived at the given time & carried out d... Se mer
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Ordered an ex display mattress from Paul at the Branksome Poole store. He guided us through our options with his great knowledge and experience. This made the buying process easy. Delivery by a loca... Se mer
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Företagsinformation
Om Bensons For Beds - Poole692
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, Storbritannien
- 1202037271
4,9
Utmärkt
403 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Bed - Mattress and bed installers were good, and the Gentleman who we ordered the bed from at the Branksome branch was very knowledgeable. great nights sleep
Bed - Mattress and bed installers were good, and the Gentleman who we ordered the bed from at the Branksome branch was very knowledgeable.
8 oktober 2026
Svar från Bensons For Beds - Poole692
Thank you for your kind words! We're thrilled to hear that our team at the Branksome branch provided you with great service and expertise. Your satisfaction is our priority, and we appreciate your support. Enjoy your new mattress and bed!
Really helpful and knowledgeable staff…
Really helpful and knowledgeable staff from the start.
Great communication once decided.
Delivery guys also great.
Delighted.
3 oktober 2026
Svar från Bensons For Beds - Poole692
Thank you for your wonderful feedback! We're thrilled to hear that our staff provided you with helpful and knowledgeable service. It's great to know that our communication and delivery team met your expectations. We appreciate your support and look forward to serving you again!
Great service service from entering the shop to…
Great service from entering the shop to delivery
5 oktober 2026
Svar från Bensons For Beds - Poole692
Thank you for your fantastic review! We're thrilled to hear that you enjoyed our service from start to finish. Our team works hard to provide a great experience, and your feedback means a lot to us. We look forward to serving you again soon!
Very pleasant and helpful sales assistant.
We were asked within a very good time frame if we needed any help.
The sales assistant was very helpful, friendly and explained everything in detail. My husband & i felt valued.
29 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Poole692
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to make every customer feel valued and appreciated.
Friendly helpful service with no…
Friendly helpful service with no pressure to buy immediately. Will recommend others
28 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Poole692
Thanks for the kind words, Mr. Seal. We hope you enjoy you new mattress!
We found Bensons for Beds poole very…
We found Bensons for Beds poole very helpful and we should have the bed delivered under a week from placing the order theres a very good selection and very good offers.
29 september 2026
Svar från Bensons For Beds - Poole692
Thanks for the kind review, Peter. We hope you enjoy your new mattress!
Friendly staff at shop
Friendly staff at shop
good quality bedhead
delivered when promised
26 september 2026
Svar från Bensons For Beds - Poole692
Thanks for the 5-star review, Ian. We really appreciate it!
The expeience of buying a new mattress…
The expeience of buying a new mattress was actually made fun by Paul at Poole Bensons for beds. THe Mattress arrived as promised, the delivery was seamless and the delivery team kept me informed and arrived at the appointed time. They were polite and helpful. All around a very positive experience I can thoroughly recommend Bensons for Beds
21 september 2026
Svar från Bensons For Beds - Poole692
Thank you for the glowing review! We are so glad that Paul and our delivery team made your mattress buying experience fun and hassle-free. Providing excellent service and timely delivery is always our top priority. Thank you for recommending Bensons for Beds!
Service and help in the store was great…
Service and help in the store was great however the delivery was not good as the driver said they did not assemble the bed.
Please ensure you tell them in store if you need assembly'
21 september 2026
Svar från Bensons For Beds - Poole692
Thank you for your feedback! We're thrilled you enjoyed our in-store service. We apologize for the delivery issue and appreciate your suggestion about assembly. We'll make sure to communicate this better in the future. We hope you love your new bed!
Reuben was very helpful
Reuben was very helpful, polite, not at all pushy, would definately go back to them to purchase again in the future.
19 september 2026
Svar från Bensons For Beds - Poole692
We're truly happy to hear about your positive experience with us Miss Chalk. We appreciate you sharing your kind words and look forward to assisting you again.
Take care,
Megan | Customer Care Specialist
Ruben and Timm were both very helpful…
Ruben and Timm were both very helpful and knowledgeable.
16 september 2026
Svar från Bensons For Beds - Poole692
Thank you so much for the positive feedback! We take pride in our knowledgeable staff and we're happy to hear that Ruben and Timm were able to assist you. We appreciate your business and hope to see you again soon!
Svar från Bensons For Beds - Poole692
Thank you for your kind words! We always strive to provide an exceptional experience from beginning to end. It was our pleasure to have you as our customer. Thank you for your support!
Svar från Bensons For Beds - Poole692
Thank you, Mr. Thorp. We hope you're enjoying your new mattress!
Exceptional professional service
We visited the Poole Retail Park Branch today, to buy new mattresses for our Tempur adjustable bed.
Leigh greeted us and directed us to the Tempur beds they had on display. He explained the enhancements that Tempur have made since we bought our bed many years ago and suggested we test each mattress in case their support was slightly different to the previous design.
We were confident the support was similar to the one we have but noted the improved cover detail, which Leigh said allowed for the top to be removed and replaced for cleaning, which is far easier than the earlier design.
Leigh was the perfect salesman. Very polite, not at all pushy had exceptional product knowledge and customer service. He advised on the promotion the company was offering and we are confident he insured he also gave us the best deal possible.
If anyone is considering buying a bed, or any associated items, we would highly recommend going to Bensons for beds at Poole Retail Park and asking to deal with Leigh.
We cannot rate him high enough. He is an absolute credit to Bensons for beds.
8 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Poole692
Would just like to add my own word of thanks for your very kind review, I really appreciate it! I'm glad you left the store happy. I hope you both enjoy your new mattresses. Leigh
Svar från Bensons For Beds - Poole692
Thanks for the kind words, we appreciate it!
Svar från Bensons For Beds - Poole692
Thanks for the kind words, Mrs. Perkins. We hope you enjoy your new bed!
Thoroughly recommend Bensons for Beds
Dealt with Timm at the Poole store to purchase. He was excellent - polite, professional, patient - all we could have wanted. Price was great and Bensons were very accomodating in moving the delivery date back for us on multiple occasions.
Thoroughly recommend and will be back.
4 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Poole692
Thank you, David. Will be passing your kind words on to Timm!
Svar från Bensons For Beds - Poole692
"Thank you for the kind words! We pride ourselves on providing top-notch customer service and are thrilled to hear you had a great experience with us. We look forward to serving you again soon!"
Leigh was super helpful and explained…
Leigh was super helpful and explained everything after we gave details of what we needed, made it easy to decide and explained how it works, nothing was too much trouble, a great experience
1 september 2026
Svar från Bensons For Beds - Poole692
Thank you for taking the time to leave us this amazing review! We are thrilled to hear that Leigh provided top-notch customer service and made the process easy for you. We appreciate your support and look forward to serving you again in the future.
staff helpfulness and friendliness
24 augusti 2026
Svar från Bensons For Beds - Poole692
Thank you so much for your kind words Helen. It really is appreciated.
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