Andy at the Peterborough store was great, there was no pressure sales tactics. We took as long as we needed but the main thing is the knowledge and experience got us to the right place. The delivery... Se mer
Företaget har svarat
Plats
Byt platsUnit B2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR Peterborough, Cambridgeshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Salesman in the Peterborough branch (?Dave) was fabulous. He really listened to what we wanted and guided us accordingly. The mattress was available promptly and the delivery drivers (Paul and B... Se mer
Företaget har svarat
We had such an informative sales guy called David who was lovely and not pushy. He took his time with us in understanding our needs and helped us navigate the right mattress for my health issues. He w... Se mer
Företaget har svarat
Great service from the Peterborough store. Given time to look in our own without hard sell techniques. After a while we were approached by David who explained the makeup of the mattress, demonstrated... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Peterborough
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit B2 Brotherhood Retail Park, Brotherhood Close, PE4 6ZR, Peterborough, Cambridgeshire, Storbritannien
4,6
Utmärkt
97 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and knowledgeable
Very helpful and knowledgeable, they couldn't do enough to help.
9 september 2025
Svar från Bensons For Beds - Peterborough
We appreciate your kind words! We are so glad our team could provide such helpful and knowledgeable support for you. Thanks for your feedback.
Take care,
Megan at Customer Care
Andy was very helpful and informative
Andy was very helpful and informative
about the range of beds and about what sort of mattress that we wanted
Everything price wise was clear what the final cost was before we agreed to buy it
4 september 2025
Svar från Bensons For Beds - Peterborough
We're happy to hear that our team member was helpful and informative during your bed selection. We're also glad the pricing was clear and straightforward. Thank you for your positive feedback, Megan at Customer Care
Svar från Bensons For Beds - Peterborough
We're glad you had a pleasant, pressure-free experience with our sales team. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
The salesman was very helpful not pushy…
The salesman was very helpful not pushy and pleasant to deal with
21 augusti 2025
Svar från Bensons For Beds - Peterborough
Thank you for your kind words! Our team is dedicated to providing top-notch service without the pressure. We're glad you had a great experience!
Young man took us around was not pushy…
Young man took us around was not pushy just very helpful a pleasure to go to a shop and have this service
16 augusti 2025
Svar från Bensons For Beds - Peterborough
We appreciate you highlighting the helpful service you received. It's great to hear that our team member made your visit such a pleasure with their assistance! Thank you, Megan at Customer care
Friendly service with no pressure
Don't really know how you could improve. No pressure sales, friendly service, helpful and patient, bearing in mind we didn't know exactly what we wanted.
12 augusti 2025
Svar från Bensons For Beds - Peterborough
We're happy to hear that you found our service helpful and friendly, especially with no pressure. Thank you for your patience as we assisted you, Megan at Customer Care
Friendly and informative service from…
Friendly and informative service from staff.
Good choice of mattresses and bedsteads.
Good deal to be had on the day.
1 augusti 2025
Svar från Bensons For Beds - Peterborough
We're happy to hear that you found our staff helpful and informative, and that you were pleased with our selection and the deal you received. Thanks for your feedback,
Megan at Customer Care.
Bensons For Beds in Peterborough Thank you Jade
We was seen by Jade and she made us feel welcome and was not pushy at all. We needed three beds and she took the time to make sure the whole family got what they required. We went to Dreams in Peterborough just to compare and Bensons For Beds was nicer with more choice.
Bensons For Beds Peterborough is lucky to have Jade.
8 juli 2025
Svar från Bensons For Beds - Peterborough
Thank you so much for this wonderful review! We are thrilled to hear that Jade provided exceptional service and was not pushy during your visit. We strive to provide the best selection and customer service, and we are happy to hear you chose Bensons For Beds over another store. We appreciate your business and look forward to seeing you again in the future, Megan at Customer Care
Excellent in every way
Excellent in every way with every question answered fully in a friendly and most helpful way.
7 juli 2025
Svar från Bensons For Beds - Peterborough
Thank you for your amazing review! We are so happy to hear that you had an excellent experience with us. Our team is dedicated to providing helpful and friendly service. We appreciate your support, Megan at Customer Care
Friendly and helpful staff, quality products
Quality products.
Friendly and helpful staff.
Specially Rayan was very professional, polite and very helpful.
Good customer service.
Overall good experience in store.
Only concern is long wait for delivery more than 6 weeks and furniture assembly charges are high.
17 juni 2025
Svar från Bensons For Beds - Peterborough
We're happy you appreciated our quality products and helpful staff. We appreciate your positive feedback regarding the service you received. We'll review our delivery timelines and assembly charges.
Take care, Megan at Customer Care
Very good experience
Very good experience, turned up early, guys delivering where friendly and very helpful.
30 maj 2025
Svar från Bensons For Beds - Peterborough
We're happy you had such a positive experience! It's great to hear our delivery team was friendly, helpful, and arrived early. Thank you for your feedback, Megan at Customer Care
New double mattress needed.
We needed a new double mattress for our spare bedroom.I had seen one on line which looked ideal.
We went to our local Bensons store. The staff were friendly and very helpful.
We are very happy with our purchases and would use this store again and recommend the service we were given to our family and friends.
24 maj 2025
Svar från Bensons For Beds - Peterborough
We're happy to hear that you found the perfect mattress for your spare bedroom! It's great to know our staff were helpful and friendly during your visit. We appreciate your recommendation and are glad you're satisfied with your purchase. Thank you, Megan at Customer care
David at the Peterborough store was a…
David at the Peterborough store was a great salesman. Wasn't pushy & was very informative. He listened to our specific needs & made us feel at ease. This is why I'm writing this review as, he definitely did a great job. He answered all of our questions & also gave us space not pouncing on his prey like a starving predator. As far as customer service customer service goes, David did an excellent job.
19 maj 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Peterborough
We're happy to hear that your experience was excellent. We appreciate you taking the time to share your feedback regarding the helpful and informative assistance you received. Thank you, Megan at Customer Care
Excellent service
Excellent service.
From the moment we were browsing to delivery the whole experience was excellent.
Well done 👍
9 januari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Peterborough
We're happy to hear that you enjoyed your experience with us, from browsing to delivery! It's great to know we provided excellent service. Thank you, Megan at Customer Care
Great order service
8 maj 2025
Svar från Bensons For Beds - Peterborough
Thank you for your kind words! We pride ourselves on providing top-notch order service for our valued customers. We appreciate your support and look forward to serving you again in the future.
Svar från Bensons For Beds - Peterborough
Thank you for your positive review! Our staff takes pride in providing the best customer service possible. We are glad to hear that you had a helpful experience at our store. We appreciate your support!
Sleep well, Team Bensons💜
Svar från Bensons For Beds - Peterborough
We are delighted to hear that our staff provided you with a friendly, informative and patient experience! We pride ourselves on providing excellent customer service. Thank you for your positive feedback! 😊 #HappyCustomers #ExceptionalService
Went into the shop friendly assistant
Went into the shop friendly assistant, helped us to choose the correct mattress for ourneeds
8 april 2025
Svar från Bensons For Beds - Peterborough
"We are so glad our friendly assistant was able to help you find the perfect mattress for your needs! Thank you for choosing our shop, we hope you enjoy your new purchase. 😊🛏️ #happycustomers #qualityservice"
The service we received was excellent
The service we received was excellent. We described what we needed and were given various choices. The delivery date options were provided effectively and the purchase of our new bed was complete in minutes.
We have used Benson For Beds 3 times in the last 2 years and each time the service quality has been excellent.
22 mars 2025
Svar från Bensons For Beds - Peterborough
We're happy to hear that you've consistently received excellent service from our team. It's great to know that we could efficiently meet your needs and provide various choices. Thank you for your continued loyalty and positive feedback, Megan at Customer Care
Friendly and helpful staff
Friendly and helpful staff. Choosing a mattress is a difficult task and time will tell how good their advice was.
19 mars 2025
Svar från Bensons For Beds - Peterborough
We appreciate your feedback! We're glad our staff was friendly and helpful during the difficult mattress selection process. We hope our advice leads to a great sleep experience. Take care, Megan at Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.