Really great experience. Went in to buy a new mattress and felt absolutely no pressure whatsoever. Staff were all really friendly and knowledgeable, offering advice without seeming like they were pest... Se mer
Plats
Byt platsUnit H Silverlink Retail Park, Coast Road, NE28 9ND Wallsend, Tyne And Wear, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
No problem getting help and guidance with our purchase. Sales assistant was knowledgeable, patient and friendly. All products were carefully explained so we knew exactly what we were purchasing. Sal... Se mer
An informative friendly staff member was able to help us with a mattress purchase.She booked us a convenient delivery day recycling our old one at the same time. -A smooth Saturday morning shopp... Se mer
I am repeat customer due to there own brand mattress only lasting 1 year. But I returned to them as customer service is excellent. Loads of choice of big brand suppliers. Walked away happy having orde... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - North Shields306
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit H Silverlink Retail Park, Coast Road, NE28 9ND, Wallsend, Tyne And Wear, Storbritannien
- 1912953635
4,8
Utmärkt
253 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pleasant attentive staff
3 oktober 2023
Helpful Kip people
All 3 members of staff with a special mention to Sean were attentive and made the effort to help despite a difficult transaction process.
30 september 2023
My bad experience
- I brought 3 mattress on 6th Sept,2023 and will be delivery 2 mattress on 25th Sept,2023.
- I leave my update mobile on 24th Sept,2023 by Email
- Did'nt receive any call on 25th Sept by delivery and receive an email of change the date of delivery on 29th Sept because of nobody at this address but I wait at home for whole day.
- I got a phone call from the company will rearrange the delivery on 17th Oct,2023 because of the items is out of stock now.
- I try to contact the company about if I cancel the order will charge me 20% of the amount (868.98 x 20%) which I can't find this terms in the Conditions of Sale
28 september 2023
Omdöme utan inbjudan
Excellent customer service from all the…
Excellent customer service from all the staff there. They were able to answer all my questions, were nor remotely pushy and coped well with my indecision. They were all extremely knowledgeable and helpful. Would highly recommend.
25 september 2023
lovely staff and friendly environment
lovely staff and friendly environment. plenty of knowledge on the stock and the makes of the mattresses themselves
24 september 2023
Staff were fantastic and knew…
Staff were fantastic and knew everything about the products and were so friendly and helpful
thank you so much
22 september 2023
Great staff!
Emma and Tony were extremely helpful in finding us a good deal and a great mattress and bed. Our mattress was delivered the next day and our bed frame will be with us within 1 week. What a great service! The purchase was very straightforward and the staff are great! Will definitely buy from Bensons again.
18 september 2023
Omdöme utan inbjudan
Great service by Emma
Perfect service by Emma and felt no hard sales approach - just trying to help. We visited in the morning and came back in the afternoon and bought a frame and a madras. Emma was simply fantastic in the whole process and the price was also fantastic - it’s a highly recommend from us if you are looking to buy a new bed
18 september 2023
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Bensons For Beds - North Shields306
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Fantastic help by staff who listened to…
Fantastic help by staff who listened to my needs to find me the best deal.
10 september 2023
Svar från Bensons For Beds - North Shields306
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Customer Focused
A good selection of products with very helpful, friendly and informative staff.
9 september 2023
Svar från Bensons For Beds - North Shields306
We really appreciate the time taken to leave us this lovely review. -Team Bensons
Kept informed and were puctual
22 augusti 2023
Svar från Bensons For Beds - North Shields306
Thank you for your 5* review! -Team Bensons
A really helpful lady called Emma…
A really helpful lady called Emma helped us both times visiting the store at Silverlink Newcastle…only annoyed we still had to pay delivery charge on a £3049.00 bed !!!!!!
29 augusti 2023
Svar från Bensons For Beds - North Shields306
Thank you so much for your great review! -Team Bensons
Mr/Mrs Swalwell
The items ordered were delivered as agreed and within the suggested time period. Crew were quick and ensured that they did nothing to damage anything in the area they were busy in. Well recommended.
31 augusti 2023
Svar från Bensons For Beds - North Shields306
Thank you so much for your great review! -Team Bensons
Got excellent service and help from…
Got excellent service and help from Jamie at the Silverlink store , right bed for me and knew his stuff . Thanks again
30 augusti 2023
Svar från Bensons For Beds - North Shields306
Thank you so much for your amazing review! -Team Bensons
Excellent service and our purchase was…
Excellent service and our purchase was made easy. Explained everything clearly, enabling us to decide faster and easier.
27 augusti 2023
Svar från Bensons For Beds - North Shields306
Thank you so much for your amazing review! -Team Bensons
North Shields
Assistant was very helpful and discussed types of mattresses on beds and whether you could turn them or not.
29 augusti 2023
Svar från Bensons For Beds - North Shields306
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Very good service
29 augusti 2023
Svar från Bensons For Beds - North Shields306
Thank you Danny for your review - Team Bensons
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