Bensons For Beds - Middlesbrough574 Omdömen 15

TrustScore 4 av 5

3,9

Unit E Cleveland Retail Park, TS6 6UX Middlesborough, Teeside, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Andy and Mac the delivery drivers were really good and brought the parcels up stairs and were very friendly.great staff you have . definitely recommend you.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I was informed of the different contents of the matress I wanted to buy and then was left to try each one available to me. I was given the time and space to lie down on each bed and lie on my side and... Se mer

Betygsatt 5 av 5 stjärnor

At this time of year we don't have spare cash to spend on a new bed, so the finance option is an excellent choice. Very easy and straight forward to set up. Looking forward to receiving our new bed.

Betygsatt 5 av 5 stjärnor

Great warm and friendly staff very help full great knowledge of mattress information not too pushy let us choose at ease would definitely recommend couldn’t fault them very helpful Thankyou


Företagsinformation

  1. Sovrumsmöbler
  2. Sängbutik
  3. Sänglinnesaffär
  4. Madrassaffär

Om Bensons For Beds - Middlesbrough574

Skrivet av företaget

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Kontaktuppgifter

  • Unit E Cleveland Retail Park, TS6 6UX, Middlesborough, Teeside, Storbritannien

  • 1642468310

3,9

Bra

TrustScore 4 av 5

15 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 4 av 5 stjärnor

Staff was helpful and polite

Staff was helpful and polite

20 april 2026
Logotyp för Bensons For Beds - Middlesbrough574

Svar från Bensons For Beds - Middlesbrough574

So pleased to hear you received helpful, relaxed service and a seamless journey from store to delivery. Thank you for sharing,
Megan | Customer Care Specialist

Betygsatt 5 av 5 stjärnor

Andy and Mac the delivery drivers were…

Andy and Mac the delivery drivers were really good and brought the parcels up stairs and were very friendly.great staff you have . definitely recommend you.

10 april 2026
Logotyp för Bensons For Beds - Middlesbrough574

Svar från Bensons For Beds - Middlesbrough574

Thank you so much for the lovely feedback! Andy and Mac will be delighted to hear this. We really appreciate the recommendation,
Megan | Customer Care Specialist💜

Betygsatt 1 av 5 stjärnor

none of the pieces were numbered or had…

none of the pieces were numbered or had a letter on. All of the screws, dowels and other bits were all just thrown loose in a bag inside the packaging. The bed i ordered for my son was an absolute nightmare to assemble a (High sleeper with a Desk and sofa underneath) i called the store for some assistance they were not willing to help or offer any assistance unless i paid for one of their "Friends" to come out to help us.

22 oktober 2025
Logotyp för Bensons For Beds - Middlesbrough574

Svar från Bensons For Beds - Middlesbrough574

Thank you for sharing your feedback, and we’re very sorry to hear about the difficulties you experienced assembling your son’s bed Andrew. This isn’t the experience we want for our customers.

We have since spoken with you directly and reviewed your concerns. We can confirm that this product is a self‑assembly item, and although the parts are not individually numbered, they can be identified using the visual guide in the assembly instructions.

We’re also sorry you felt unsupported when contacting the store. While we don’t provide in‑store assembly, we do work with independent professionals for customers who prefer assistance.
Thank you again for raising this — your feedback helps us improve. If you need anything further, we’re here to help,
Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Delivery was perfect

Delivery was perfect, it was on time by two polite lads Reece and Kieran. Can't fault the service

15 januari 2026
Logotyp för Bensons For Beds - Middlesbrough574

Svar från Bensons For Beds - Middlesbrough574

We appreciate you taking the time to leave us this wonderful feedback! We're so glad to hear that the delivery was perfect and on time.

Betygsatt 5 av 5 stjärnor

Superb service

Superb service , very knowledgable , very engaging, having an expert explain the different variants and options made the process painless as it could have been overwhelming. All sorted

22 oktober 2025
Logotyp för Bensons For Beds - Middlesbrough574

Svar från Bensons For Beds - Middlesbrough574

We appreciate you sharing your feedback! We're happy to hear that our expert's knowledge and engaging approach made the process easier for you. We are glad everything is sorted.
Thank you for your review – Lauryn at Customer Care 💜

Betygsatt 5 av 5 stjärnor
Logotyp för Bensons For Beds - Middlesbrough574

Svar från Bensons For Beds - Middlesbrough574

We appreciate your feedback! We are so glad our staff was informative and not pushy during your visit with us.
Thank you,
Lauryn at Customer Care.

Betygsatt 5 av 5 stjärnor

Given information then given time to try each option.

I was informed of the different contents of the matress I wanted to buy and then was left to try each one available to me. I was given the time and space to lie down on each bed and lie on my side and back to test how my body was supported. The pay process was explained and also delivery dates and times. I could not fault the help and time it took to complete the process. I will use this company again should i need another bed.

6 januari 2024
Betygsatt 5 av 5 stjärnor

Mark Hood was very helpful

Mark Hood was very helpful. Getting us exactly what we want. Also at a fantastic price
Big thank you

4 augusti 2023
Logotyp för Bensons For Beds - Middlesbrough574

Svar från Bensons For Beds - Middlesbrough574

Hello Martin.
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Mark can be aware of the great job he is doing. - Team Bensons

Betygsatt 1 av 5 stjärnor

Poor quality and we still have no bed!

We had to return a headboard that was badly damaged with a big gash in it. They replaced it but with missing bolt screw holes in it. We know it comes from China, and clearly, the quality control is poor. We have spent £1000 and 6 weeks later, but we still do not have a bed with various stuff lying around in our bedrooms. Will demand a refund and off to Barker and Stonehouse where we should have gone in the first place.

23 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Finance option is a dream!

At this time of year we don't have spare cash to spend on a new bed, so the finance option is an excellent choice. Very easy and straight forward to set up.
Looking forward to receiving our new bed.

26 december 2022

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