Bensons for Beds are always reliable and always do a fantastic job! The beds are extremely comfortable and the two gentlemen who put the beds together were very polite and helpful and Louise in the s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My sales consultant Peter went to a great deal of trouble to find out what was needed, going over every last detail, and I was extremely pleased with our choice - the best that money can buy no less!
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Sales staff at Team Valley extremely helpful - getting the balance between providing information and details about options without being pushy. Great delivery service - kept informed throughout the ti... Se mer
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As a valued customer having purchased from Bensons for Beds for years. I was very disappointed to be charged an admin charge for changing my recent order, I didn’t cancel my order, I simply changed my... Se mer
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Företagsinformation
Om Bensons For Beds - Metro Centre279
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 7 Metro Retail Park, NE11 9XU, Gateshead, Tyne And Wear, Storbritannien
- 1914606158
4,9
Utmärkt
560 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Neil in the Metro centre branch was…
Neil in the Metro centre branch was very informative and patient while we chose our bed. A very pleasant man
10 oktober 2026
Svar från Bensons For Beds - Metro Centre279
Thank you for your kind words! We're thrilled to hear that Neil provided you with excellent service. Our team is dedicated to helping customers find the perfect bed, and it's great to know that Neil made your experience enjoyable. We appreciate your feedback!
Assistant was very helpful and friendly
Assistant was very helpful and friendly
I was left to browse without being pestered
The assistant provided advice at our request and was efficient in a processing our order
9 oktober 2026
Svar från Bensons For Beds - Metro Centre279
Thank you for your kind words! We're thrilled to hear that our assistant made your experience enjoyable and efficient. We believe in providing the right balance of support and freedom for our customers. We look forward to serving you again soon!
Svar från Bensons For Beds - Metro Centre279
Thank you for your wonderful feedback! We're thrilled to hear that our staff was helpful and that you loved our product. Your satisfaction is our top priority, and we look forward to serving you again soon!
Bensons for Beds are always reliable…
Bensons for Beds are always reliable and always do a fantastic job! The beds are extremely comfortable and the two gentlemen who put the beds together were very polite and helpful and Louise in the shop at metro centre is very helpful too. Always a pleasure to shop with Bensons!
9 oktober 2026
Svar från Bensons For Beds - Metro Centre279
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team and that you're enjoying your comfortable bed. We appreciate your kind words about Louise and our delivery team. We look forward to serving you again soon!
This is the second time i have…
This is the second time i have purchased from Bensons and just like the first every step of the process was exceptional
9 oktober 2026
Svar från Bensons For Beds - Metro Centre279
Thank you for your wonderful feedback! We're thrilled to hear that your experience with us has been consistently exceptional. Your support means the world to us, and we look forward to serving you again soon!
Svar från Bensons For Beds - Metro Centre279
Thank you for your kind words! We're thrilled to hear that you enjoyed our products and found our staff helpful. We strive to provide the best experience for our customers and your feedback motivates us to keep up the great work. We look forward to serving you again soon!
Great experience
Easy purchasing process, flexible with delivery dates. Delivery was efficient and all staff friendly and helpful
5 oktober 2026
Svar från Bensons For Beds - Metro Centre279
Thank you for your wonderful review! We're thrilled to hear that you found our purchasing process easy and our team friendly and helpful. We strive to provide efficient service and flexible delivery options. We appreciate your support and look forward to serving you again!
Bensons is Best!
My sales consultant Peter went to a great deal of trouble to find out what was needed, going over every last detail, and I was extremely pleased with our choice - the best that money can buy no less!
1 oktober 2026
Svar från Bensons For Beds - Metro Centre279
Thank you for your wonderful review! We're thrilled to hear that Peter provided such attentive service and helped you find the perfect choice. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again!
Excellent service and friendly team
6 oktober 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Metro Centre279
Thank you for your kind words! We're thrilled to hear you had a great experience with our team. Providing excellent service is our top priority, and your feedback motivates us to keep delivering the best. We look forward to serving you again soon!
Excellent customer service
Excellent customer service. Very friendly and respectful without being pushy.
6 oktober 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Metro Centre279
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing friendly and respectful service is our priority, and your feedback motivates us to keep up the great work. We look forward to serving you again!
As a valued customer having purchased…
As a valued customer having purchased from Bensons for Beds for years. I was very disappointed to be charged an admin charge for changing my recent order, I didn’t cancel my order, I simply changed my order before it was delivered, realising the bed I originally ordered would be too snug in our room.
1 oktober 2026
Svar från Bensons For Beds - Metro Centre279
Thank you for your feedback. We appreciate your loyalty and understand your frustration regarding the admin charge for changing your order. Our policy aims to streamline changes, but we value your input and will review this process to better serve our customers in the future.
Great knowledgeable gentleman helped us…
Great knowledgeable gentleman helped us pick the bed suitable for us Hope it’s ok when we receive it but he was fantastic
3 oktober 2026
Svar från Bensons For Beds - Metro Centre279
Thank you for your kind words! We're thrilled to hear that our team member was able to assist you in finding the perfect bed. We hope you love it when it arrives! If you have any questions or need further assistance, feel free to reach out. We appreciate your support!
Great service from sales to delivery
Sales staff at Team Valley extremely helpful - getting the balance between providing information and details about options without being pushy. Great delivery service - kept informed throughout the time from placing order to delivery- all worked out as promised. Delivery team very careful to avoid damage to property (even removed shoes to keep carpets clean). Customer service as it should be.
30 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Metro Centre279
Thank you for your fantastic review! We're thrilled to hear that our sales staff and delivery team provided you with such a positive experience. Your satisfaction is our priority, and we appreciate your kind words about our customer service. We look forward to serving you again!
Svar från Bensons For Beds - Metro Centre279
Thank you so much for your kind words! We're thrilled to hear our team made your experience great!!
Paul McCoy made our experience great as…
Paul McCoy made our experience great as he always does. We have bought beds from Paul now for over 20years. His Customer Service is second to none, i.e. it is first class. Infact all the Staff at Bensons are very professional and friendly with it. I wouldnt go anywhere else for a bed. We have now bought 3 beds from them. The shop is always clean snd tidy and well lit. Nothing is hidden away, all the information is set out for you to see. If there is something not there just ask, nothing is a bother. If the person doesn't know they will find out for you.
23 september 2026
Svar från Bensons For Beds - Metro Centre279
Thank you for your wonderful review! We're thrilled to hear that Paul and our team have consistently provided you with excellent service over the years. Your loyalty means the world to us, and we look forward to helping you find your next perfect bed. We appreciate your kind words about our store!
Happy Customer
Paul was very helpful knowledgeable easy going and friendly we told him what mattress we already have and he advised us which one was similar we are returning customers and would not hesitate on recommending Bensons. We had the freedom to browse without being pestered but staff on hand for advice.
23 september 2026
Svar från Bensons For Beds - Metro Centre279
Thank you for your wonderful feedback! We're thrilled to hear that Paul provided you with excellent service and that you felt comfortable browsing. We appreciate your loyalty and recommendations. We look forward to welcoming you back to Bensons for your next purchase!
Svar från Bensons For Beds - Metro Centre279
Thank you so much for your review! Our team takes pride in providing exceptional customer service and we appreciate your kind words. We look forward to welcoming you back soon.
Svar från Bensons For Beds - Metro Centre279
Thank you for taking the time to share your positive experience with us! We are glad to hear that our punctuality, efficiency, and friendliness met your expectations. We look forward to serving you again in the future.
Svar från Bensons For Beds - Metro Centre279
Thank you for your kind words! We are thrilled to hear that our staff provided exceptional service both in-store and on the phone. We strive to make every experience with us hassle-free. We appreciate your support and hope to see you again soon!
The whole experience from start to…
The whole experience from start to finish can’t be faulted. Quality bed at very reasonable price. Can’t ask for more.
16 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Metro Centre279
Thank you for the kind words! We're thrilled to hear that you had a great experience with us. Providing our customers with high-quality products at affordable prices is our top priority. Thank you for choosing us!
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