No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers.... Se mer
Företaget har svarat
Plats
Byt platsUnit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB Macclesfield, Cheshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Both Darryl and Andy were exceeding helpful, they asked us sensible pointed questions concerning what we were looking for in a mattress/bed. They listened and there was no hard sell. They made suggest... Se mer
Företaget har svarat
Fabulous staff in store and delivery team. Everything went as planned and we love our sofa bed. Will be returning as the quality of the goods is excellent.
Företaget har svarat
On arrival we were spoken to by Peter who offered his services if required without being to pushy. As we walked around the showroom he was there to call over if we had any questions and also to learn... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Macclesfield627
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB, Macclesfield, Cheshire, Storbritannien
- 1625618190
4,7
Utmärkt
360 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Communication from purchase to delivery…
Communication from purchase to delivery - exceptional.
Short window delivery time on delivery day, and always informed as to when and where coming from
9 oktober 2026
Svar från Bensons For Beds - Macclesfield627
Thank you for your fantastic review Elizabeth! We're thrilled to hear that you had an exceptional experience with our communication and delivery process. Your satisfaction is our top priority, and we look forward to seeing you again soon,
Megan | Customer Care Specialist
No pressure selling
No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers. at no point did we feel we were being 'sold' something.
7 oktober 2026
Svar från Bensons For Beds - Macclesfield627
Thank you for your wonderful feedback Mr Stone! We're thrilled to hear that you appreciated our no-pressure approach and found our advice helpful. Our goal is to provide options that suit your needs and budget. We look forward to seeing you again,
Megan | Customer Care Specialist
Svar från Bensons For Beds - Macclesfield627
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our products and service. Andy is indeed a star, and we appreciate your support. We look forward to serving you again soon!
Fabulous staff in store and delivery…
Fabulous staff in store and delivery team. Everything went as planned and we love our sofa bed.
Will be returning as the quality of the goods is excellent.
26 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Macclesfield627
Thank you for your wonderful review! We're thrilled to hear that you loved your sofa bed and had a great experience with our staff and delivery team.
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist
Shopping experience was very good.
29 september 2026
Svar från Bensons For Beds - Macclesfield627
Thank you for your positive feedback! We're thrilled to hear that you had a great shopping experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon!
Excellent customer service at the Macclesfield store
Both Darryl and Andy were exceeding helpful, they asked us sensible pointed questions concerning what we were looking for in a mattress/bed. They listened and there was no hard sell. They made suggestions, allowed us to try the different mattres choices regardless of price. They both made a point to make sure that the whole process was enjoyable and that we left with a purchase that satisfied us.
30 september 2026
Svar från Bensons For Beds - Macclesfield627
Thank you for your wonderful feedback! We're thrilled to hear that Darryl and Andy provided you with such a positive experience. Our goal is to ensure every customer finds the perfect mattress without any pressure. We appreciate your support and hope you enjoy your new purchase!
Helpful advice on bed but no mention of cost of headboard…
Helpful advice on options for bed base and mattress but initially no mention of headboard, which subsequently added 38% to the price.
4 september 2026
Svar från Bensons For Beds - Macclesfield627
Thank you for your feedback! We're glad you found our advice helpful. We appreciate your input regarding the headboard pricing and will work on improving our communication. Your satisfaction is important to us, and we hope you enjoy your new bed setup!
Svar från Bensons For Beds - Macclesfield627
Thank you for your fantastic review! We're so pleased to hear that our staff made your experience easy from ordering to delivery, and that you received good service throughout.
Team Bensons
Bed delivery
Delivery was on time with the driver calling me to give an hours notice.
Bed was carefully placed in the bedroom.
29 augusti 2026
Svar från Bensons For Beds - Macclesfield627
Hello Steve,
Thank you for your lovely feedback! 😊 We're delighted to hear that your delivery arrived on time and that the driver kept you informed with a call an hour before arrival. It's great to know our team carefully placed your bed exactly where you wanted it, helping to make the experience as smooth and convenient as possible.
Thank you for choosing us. We hope you enjoy your new bed and many comfortable nights ahead,
Megan | Customer Care Specialist⭐
Darryl was very knowledgeable and…
Darryl was very knowledgeable and helpful throughout the process in helping us find the right bed for us.
28 augusti 2026
Svar från Bensons For Beds - Macclesfield627
Hello,
Thank you for your wonderful feedback! 😊 We're delighted to hear that Darryl was so knowledgeable and helpful throughout your journey with us. Choosing the right bed is an important decision, and it's great to know that his expertise and guidance helped you find the perfect option for your needs.
We'll be sure to pass on your kind words to Darryl, who will be thrilled to hear that he made such a positive difference to your experience. Thank you for choosing Bensons for Beds, and we hope you enjoy many years of comfort in your new bed,
Megan | Customer Care Specialist
It was very good of Darren to sort…
It was very good of Darren to sort things out for us both
29 augusti 2026
Svar från Bensons For Beds - Macclesfield627
Thank you for your kind words and please remember I'm only a call away if you need.
Polite and knowledgable assistant.
23 augusti 2026
Svar från Bensons For Beds - Macclesfield627
thank you for your comments very much appreciated
Great service alround from…
Great service alround from delivery,condition and store manager at Macclesfield branch. Delighted with the products and service support thank you
22 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Macclesfield627
Thank you for your kind words! We take pride in delivering exceptional service, and I am thrilled to hear that our team at the Macclesfield branch exceeded your expectations. We appreciate your business and hope to see you again soon. #CustomerSatisfaction #ExceptionalService
Great Bed Buying Experience
Benson for Beds store staff were very knowledgeable and friendly and guided us patiently through our selection process. They were also very kind to our toddler. The delivery experience was very smooth, quick and hasslefree - very friendly experts.
1 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Macclesfield627
We're so pleased to hear you had such a positive experience with us! It's wonderful that our store staff were knowledgeable and friendly, guiding you patiently through your selection. We're also delighted that your toddler was well-received and that your delivery was smooth and hassle-free.
Team Bensons
Svar från Bensons For Beds - Macclesfield627
Thank you for your amazing review! We are thrilled to hear that we were able to exceed your expectations with our service. It's our goal to always deliver on time and provide knowledgeable expertise. We look forward to serving you again in the future!
Brilliant service
Brilliant service from ordering in the shop right through to it being delivered and assembled in my home. Very professional, no pushy sales and just an overall great experience. Bed is lovely; very comfy and the ottoman aspect is so much bigger than I anticipated which is great!
8 augusti 2026
Svar från Bensons For Beds - Macclesfield627
We're so pleased to hear you had such a brilliant experience with us! It's wonderful that our team provided professional and non-pushy service from ordering to delivery and assembly. We're delighted you find your new bed lovely and comfy, and that the ottoman storage is so much bigger than anticipated!
Team Bensons
Pete at the Macclesfield shop was so…
Pete at the Macclesfield shop was so helpful, as always we have bought beds from him at least twice before.
We are thrilled with our new motorised beds they are so comfortable.
7 augusti 2026
Svar från Bensons For Beds - Macclesfield627
Thank you so much for your kind review , this is very much appreciated
Pete😊
We purchased a new bed base.The whole…
We purchased a new bed base.The whole experience from first entering the shop to delivery was first class.
We found Daryll in the store to be very helpful with our decision of which base to choose without being over the top.The base was delivered on the correct date and on time.Then a member of staff named Andrew called at our house in his own time to help with a problem of my making which was soon remedied. It was a pleasure to make our purchase from Bensons for Beds and we will certainly use them again.
2 augusti 2026
Svar från Bensons For Beds - Macclesfield627
We're so pleased to hear about your excellent experience, from the moment you entered our store to the delivery of your new bed base. It's wonderful that our team provided such helpful assistance and that the delivery was on time. We truly appreciate your kind words and look forward to serving you again!
Team Bensons
Svar från Bensons For Beds - Macclesfield627
We are so pleased to hear you had such a positive experience with us, from your purchase all the way through to delivery. Thank you for your wonderful feedback!
Team Bensons
Fabulous from start to finish
Fabulous from start to finish! Staff amazingly helpful in store helping choose the right mattress. Delivery team great! (Delivery app is great to know where they are). My Mum has actually slept the entire night through, which she hasn’t in 10 years!!! Thank you Bensons, just thank you!!!
17 juli 2026
Svar från Bensons For Beds - Macclesfield627
We're so pleased to hear about your fabulous experience from start to finish! It's wonderful that our team was so helpful in choosing the right mattress, and that our delivery team was great. We're especially delighted that your Mum has slept through the night for the first time in 10 years!
Team Bensons
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.