Generally a brilliant, seamless experience. The delivery drivers were great, very friendly and helpful. The store assistant we dealt with was also great and helpful, however when we initially walked i... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Craig at the Leeds office was very helpful and spent time to answer all our questions. Michael and Luther who delivered and constructed the bed frame were careful, polite and explained everything. We... Se mer
Great staff in store, listened to my needs and recommended sleep test mattress machine. Kept recommend mattress to my budget. Fast efficient service. Delivery driver confirmed date and time the day be... Se mer
Företaget har svarat
Fantastic customer service. Explained how to choose a mattress to meet our individual needs. Installed new one and disposed of old one for us. No hassle. Highly recommended. Staff very friendly and de... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Leeds673
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, Storbritannien
- 1924422381
4,8
Utmärkt
550 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We found our perfect mattress and Craig…
We found our perfect mattress and Craig gave us all the information we needed and was so helpful. Incredibly happy with the service provided.
6 oktober 2026
DELIGHTED
Craig at the Leeds office was very helpful and spent time to answer all our questions. Michael and Luther who delivered and constructed the bed frame were careful, polite and explained everything. We have now slept on the bed and are delighted.
9 oktober 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Good, but uncomfortable shop experience
Generally a brilliant, seamless experience. The delivery drivers were great, very friendly and helpful. The store assistant we dealt with was also great and helpful, however when we initially walked into the shop, there were a couple of younger staff members gathered round whispering and giggling quietly while looking up at us as we walked through, which made us feel a little bit uncomfortable - If we hadn't have seen the bed we wanted online and fallen in love with it in the store, we would have walked out. Very unprofessional.
19 september 2026
Svar från Bensons For Beds - Leeds673
Thank you for sharing your feedback with us. We are delighted to hear that you had such a great experience with our delivery drivers and store assistant, and that you love your new bed.
However, we are truly sorry for the initial unwelcoming impression left by some of our team members. We take your comments seriously and will use this feedback to ensure all our visitors feel comfortable and respected from the moment they walk through our doors.
Thank you,
Megan | Customer Care Specialist
Top service and products
Very helpful staff in store, then comms and delivery were spot on. Would definitely shop here again.
2 oktober 2026
Svar från Bensons For Beds - Leeds673
Thank you for your wonderful review! We're thrilled to hear that our staff made your experience enjoyable and that our communication and delivery met your expectations. We look forward to serving you again soon!
Fantastic customer service
Fantastic customer service. Explained how to choose a mattress to meet our individual needs. Installed new one and disposed of old one for us. No hassle. Highly recommended. Staff very friendly and delivery staff quick and efficient. Quality product. Great experience all round.
2 oktober 2026
Svar från Bensons For Beds - Leeds673
Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience with our team. Providing personalized service and hassle-free delivery is our priority. We appreciate your recommendation and look forward to serving you again in the future!
Would definitely use Bensons again
Helpful staff, good prices, good experience all round
30 september 2026
Svar från Bensons For Beds - Leeds673
Thank you for your wonderful feedback! We're thrilled to hear that our staff made your experience enjoyable and that you found our prices to be great. We appreciate your support and look forward to serving you again soon!
The service and advice were great
The service and advice were great, the delivery and changes to my delivery date were straightforward
26 september 2026
Svar från Bensons For Beds - Leeds673
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our service and delivery. Our team works hard to ensure everything runs smoothly, and your satisfaction means a lot to us. We look forward to serving you again soon!
Great staff in store
Great staff in store, listened to my needs and recommended sleep test mattress machine. Kept recommend mattress to my budget. Fast efficient service. Delivery driver confirmed date and time the day before and rang on day of delivery informing how far away they were. Unpacked the bed and took away packaging. Impressed with their politeness.
26 september 2026
Svar från Bensons For Beds - Leeds673
Thank you for your wonderful review! We're thrilled to hear that our staff provided attentive service and helped you find the perfect mattress within your budget. It's great to know our delivery team made the process smooth and efficient. We appreciate your kind words and hope you enjoy your new bed!
From purchase to delivery
From purchase to delivery, Bensons made everything easy to understand and were a pleasure to deal with.
26 september 2026
Svar från Bensons For Beds - Leeds673
Thank you for your wonderful feedback! We're thrilled to hear that you had a smooth experience from purchase to delivery. Our team strives to make every interaction enjoyable, and we're glad we could assist you. We look forward to serving you again!
Purchased a new mattress and pillows…
Purchased a new mattress and pillows from Bensons for beds at the Birstall Retail park, Leeds. Excellent service by Kelly, very informative which allowed us to make the right choice in mattress and pillows. Second time I’ve purchased from Bensons for beds.
28 september 2026
Svar från Bensons For Beds - Leeds673
Thank you for your wonderful review! We're thrilled to hear that Kelly provided you with excellent service and helped you find the perfect mattress and pillows. We appreciate your loyalty and look forward to serving you again in the future!
Good experience!
Everyone in store was helpful and friendly, especially Nicole. No one was pushy at all. The delivery was efficient and on time, Elliot and his team carried the mattress to where I needed.
24 september 2026
Svar från Bensons For Beds - Leeds673
Thank you for your wonderful feedback! We're thrilled to hear that Nicole and our team made your experience enjoyable and efficient. We strive to provide excellent service, and it's great to know we hit the mark. We appreciate your support and hope you love your new mattress!
Faultless throughout
On our arrival we were greeted by Sonya. We told her that my mum was looking for a small double bed. She showed us different types that were suitable for mums needs and explained them all in full and then left us to look around on our own which was nice. Once we had decided we made the order with Sonya, who I must say is very knowledgeable and extremely friendly. I was kept up to date with delivery date and time. The two guys arrived with her delivery and had the bed fully assembled within 15 minutes! Brilliant service from start to finish
24 september 2026
Svar från Bensons For Beds - Leeds673
Thank you for your wonderful review! We're thrilled to hear that Sonya provided you with such great service and that your delivery went smoothly. We strive to make every experience enjoyable, and your feedback motivates us to keep up the good work. We appreciate your support!
Craig was really friendly and helpful
Craig was really friendly and helpful, he talked us through the whole process, different offers and add ons and made everything very easy. We can't wait for our new mattress to arrive!
21 september 2026
Svar från Bensons For Beds - Leeds673
Thank you for your wonderful review! We're so pleased to hear that our team member provided such friendly and helpful service, guiding you through the process and making everything easy. We hope you enjoy your new mattress!
Team Bensons
Good service Crown point store
The 2 lovely helpful young men i forgotten their names now was it Ben Sam Eliot I'm really not sure now but anyhow they showed me how to use the TV controls the bed controls etc .10/10 for them
20 september 2026
Svar från Bensons For Beds - Leeds673
We're so pleased to hear that our team members were able to provide such helpful assistance with your new controls! It's wonderful to know they made a positive impression.
Team Bensons
Svar från Bensons For Beds - Leeds673
We're so pleased to hear that you found our service friendly and efficient, and that you were well-informed regarding your purchase and delivery. Thank you for your positive feedback!
Team Bensons
Svar från Bensons For Beds - Leeds673
We're so pleased our team was helpful to you! We appreciate your kind words and feedback.
Team Bensons
Great quick service
Great quick service, friendly delivery drivers.
Salesperson helpful but not pushy
11 september 2026
Svar från Bensons For Beds - Leeds673
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our quick service and friendly delivery. Our team strives to provide helpful assistance without being pushy. We appreciate your support and look forward to serving you again soon!
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