Managed to get 4 different discounts saving a fair amount of money. Assistant in the shop was helpful and knowledgeable without pressured selling. Delivery was on time and assembly was quick.
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Plats
Byt platsUnit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE Morecambe, Lancashire, GB
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Det här tycker kunderna
Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional... Se mer
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Sales manager Mo helped massively with choosing the right mattress as were unsure what we actually needed/wanted. He wasn't pushy at all, gave us plenty of time to think about it and kept us inform... Se mer
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We were left to browse the store, after being asked initially if we needed any help. The staff were discretely just to hand if we had needed any advice. Once we had made our decisions, we were offer... Se mer
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Företagsinformation
Om Bensons For Beds - Lancaster122
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit D Sunnycliffe Retail Park, Mellishaw Lane, LA3 3FE, Morecambe, Lancashire, Storbritannien
- 1524389334
4,9
Utmärkt
326 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The salesperson was very helpful and…there was a lot of choice
The salesperson was very helpful and friendly, however, there was only one person in the whole store. There were a lot of beds available which meant that there was too much to choose from easily. I had a very limited budget and the mattress most suited to me was very much hidden away at the back of the store. Whilst I understand the reason behind this I could imagine people being put off by the huge amount of choice and only 1 member of staff to help.
20 april 2026
Svar från Bensons For Beds - Lancaster122
Thank you for your detailed feedback. We’re pleased to hear the salesperson was friendly and helpful, but we appreciate your comments about staffing levels and the amount of choice in store, especially when shopping on a limited budget. Your feedback is valuable and will be shared to help improve the in‑store experience,
Megan | Customer Care Specialist
Lancaster Bensons- Knowlegable and understanding
Lancaster Bensons for beds was a really warm and informative visit. We were taken care of by their manager Carl, he knew every little detail and understood our comfort really well. He was professional, efficient and down to earth too! We left with our new Tempur mattress and pillows ready for our best night's sleep ever! Thank you Carl and we definitely recommend 🙏🏻
12 april 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Lancaster122
We're happy to hear that your visit was warm and informative. It's great to know the team member understood your comfort needs so well and provided efficient, professional service. We appreciate your recommendation and hope you enjoy your new mattress and pillows!
💜
Team Bensons
Svar från Bensons For Beds - Lancaster122
Mr & Mrs Beaumont,
We appreciate your feedback! 😊 We're delighted to hear our team was punctual, efficient, and tidy, and that they were very pleasant.
Team Bensons
It was excellent service I received…
It was excellent service I received from going in to coming out sales assistant Tara assistant was absolutely 💯 fantastic if giving points Tara 100/100
10 april 2026
Svar från Bensons For Beds - Lancaster122
Mr Ernest John,
We're delighted to hear you received excellent service! It's fantastic to know our team member was so helpful and that you had a wonderful experience. We appreciate your feedback!
Team Bensons - Jessica
We received the best of attention and…
We received the best of attention and advice when we recently purchased our new mattress. Could not have been looked after better👋👋👋
2 april 2026
Svar från Bensons For Beds - Lancaster122
Thank you so much for your kind words! 😊 We’re delighted to hear you felt so well looked after and that our advice helped you find the perfect mattress. Enjoy your great night’s sleep,
Megan | Customer Care Specialist
Great friendly staff that was really…
Great friendly staff that was really patient with me
4 april 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Lancaster122
We appreciate you highlighting our friendly and patient staff! We are so glad they provided you with a great experience. Thanks for your review.
Very good customer service
Help me choose right furniture made every thing happen so smoothly
30 mars 2026
Svar från Bensons For Beds - Lancaster122
Thank you for the great feedback! We’re so glad our team could help you choose the right furniture and make everything run smoothly from start to finish. Enjoy your new furniture,
Megan | Customer Care Specialist
Really comfy bed
Great service and loved the machine that tells you what type of mattress you need. Really comfy bed.
27 mars 2026
Svar från Bensons For Beds - Lancaster122
Thank you for the great feedback! 😊 So glad you enjoyed the service — and the mattress‑matching machine is such a fun (and clever!) way to find the perfect fit. Even better that your new bed is really comfy too,
Megan | Customer Care Specialist💜
Svar från Bensons For Beds - Lancaster122
Thanks for the lovely review Pamela! So glad you enjoyed the Morecambe store — spacious layout and helpful staff are what we aim for!
Until next time, take care,
Megan at Customer Care!💜
Highly recommended Morecambe Store
Went into the store on Mellishaw in Morecambe to be greeted by Syd. We looked round and then when we needed assistance Syd came over and explained everything we needed to know about the mattress. On the delivery day he was in store to help again. I can’t express enough how excellent his customer service was. Well done Syd. We haven’t slept on the bed yet but will review when we have.
5 mars 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Lancaster122
Thank you so much for this wonderful review! ⭐
We’re delighted to hear Syd gave you such outstanding service at our Mellishaw, Morecambe store. It’s great to know he was there to guide you through everything you needed to know about the mattress — and even there again on delivery day to help out.
Wishing you many great nights of sleep on your new bed, and we look forward to hearing your thoughts once you’ve tried it out.
Sleep well,
Megan at Customer Care💜
LADS WHO DO CARE
I WAS VERY HAPPY WITH THE BURING AND DELIVERY OF MY NEW BED.
17 mars 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Lancaster122
Thank you for giving us 5 stars Christine! We’re so glad you’re happy with both the buying experience and the delivery of your new bed 😊🛏️ Enjoy the comfort,
Megan at Customer Care
Can't fault anything at all
Can't fault anything at all, from the excellent support and guidance from the sales assistant in the shop, to the delivery people Elliot and Simon, and the fantastic communication throughout. Great.
5 mars 2026
Svar från Bensons For Beds - Lancaster122
Claire Winder,
We appreciate your fantastic feedback! It's great to know you received excellent support in our shop and that our delivery service and communication met your expectations. Thank you!
Team Bensons
The staff (Tara) was very helpful
The staff (Tara) was very helpful
The price was excellent
Very knowledgeable
Helped me choose the right mattress for my needs
100% experience from going in the store to receiving my perches
3 mars 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Lancaster122
Mrs. Kay Warburton,
We appreciate your wonderful feedback! We're so glad to hear that our staff was helpful, knowledgeable, and that you found a mattress that suits your needs at an excellent price. We're delighted you had a great experience.
Team Bensons
Excellent Service
4 mars 2026
Svar från Bensons For Beds - Lancaster122
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
All contacts were proffesional
All contacts were proffesional. Commitments kept, saleswoman really knew her job and so we avoided online stores
27 februari 2026
Svar från Bensons For Beds - Lancaster122
Stephen of Cumbria,
We appreciate you taking the time to share your positive experience! We're so glad to hear that our team's expertise helped you. Thank you for your feedback.
Team Bensons
Bed delivered wet
Bed delivered wet. Will take a month for replacement. Local staff helpful though and team manager sorted replacement. No offer of good will gesture even though one was talked about by them .
Order C1227962
20 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Lancaster122
We’re really sorry to hear your bed was delivered wet — that shouldn’t happen, and we understand how disappointing it is to now face a month‑long wait for a replacement. We have requested further order details. As soon as you provide those details, we will contact you to support you further.
Thank you,
Megan at Bensons for Beds
Svar från Bensons For Beds - Lancaster122
We appreciate your kind words and are so happy you found our service helpful and not too overwhelming. Thanks for your review!
Stewart - Bensons Team
Medium Mattress
Mo was extremely helpful, knowledgeable and very professional, helped me pick a mattress that is very comfortable and at an amazing price. Was kept updated on day and time to be delivered. Patrick delivered the mattress on time and even put it on the bed. Would definitely recommend and 5*customer service
7 februari 2026
Svar från Bensons For Beds - Lancaster122
We're so glad that you found our staff member helpful and knowledgeable in choosing a comfortable mattress at a great price. We appreciate your positive feedback regarding the delivery and setup. Thank you for your recommendation,
Megan at Customer Care
Svar från Bensons For Beds - Lancaster122
We appreciate you sharing your experience! We're so glad our team could help you find the perfect bed from our great selection.
Excellent service
Excellent service. I thought the delivery guys were going to put the bed together. I thought wrong!! They were polite and professional. They explained in detail what I had to do. Steven and Jamie.
30 januari 2026
Svar från Bensons For Beds - Lancaster122
Thank you for your review Caroline! We’re so glad to hear Steven and Jamie provided polite and professional service. While assembly wasn’t included this time, it’s great that they took the time to clearly explain everything you needed to know. We really appreciate you sharing your experience,
- Megan at Customer Care💜
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