Good discussion on options we were interested in, ordering process quick and efficient, helpful info mattress could be changed or money back. Delivery crew Stew and Lee worked very quickly to remove o... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The assistant in the kendal branch was very helpful, made purchasing the bed a very slick and satisfying process, she ensured that the delivery day suited our needs precisely. On delivery the co... Se mer
Företaget har svarat
The staff were pleasant and helpful. Negative is that I went with a budget after looking online but all those I’d seen online were not in the shop and hubby didn’t want to buy without trying. The assi... Se mer
The staff are extremely helpful and very efficient. I went in they talked me through the size choices I had, went through all the measurements and totally sorted me out, with patience and great knowle... Se mer
Företagsinformation
Om Bensons For Beds - Kendal459
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 1 Stockbeck Mill, Longpool, LA9 6HP, Kendal, Cumbria, Storbritannien
- 1539731871
4,9
Utmärkt
212 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service and delivery
29 mars 2023
Very friendly and knowledgeable staff
5 mars 2023
Service. The ladies in the store were very…
The ladies in the store were very knowledgeable and helpful. A pleasant experience.
24 februari 2023
The whole experience was good at…
The whole experience was good at Benson's Kendal. I have forgotten the names of the 2 assistants there but the young girl who mainly attended to me was cheerful, informative and extremely helpful in finding the right mattress and accessories at a price affordable for me. She was being overseen by an older lady and together they provided a great service. I felt like Goldilocks finding the perfect mattress for me. A happy shopping experience throughout.
22 februari 2023
Fabulous service from fabulous people
Fabulous service from fabulous people. Everything went smoothly and the people involved were friendly and helpful.
14 februari 2023
Lack of communication between shop and…
Lack of communication between shop and operations meant that despite requesting delivery by small van because of narrow gates the company had to delay delivery yet again. Detailed instructions never passed on to poor old delivery men so i had to go out and find them 1 mile away. The customer doesn't matter!
6 februari 2023
Omdöme utan inbjudan
Excellent customer service
2 februari 2023
Test bed provided to enable the correct…
Test bed provided to enable the correct choice of mattress. Good choice of beds, mattresses, headboards, duvets, pillows held in the store. Susan very helpful. Bed due to be delivered 8/3/23.
23 januari 2023
Staff member really friendly & helpful
Staff member really friendly & helpful. Nothing was too much trouble & she was very knowledgeable on the products.
29 januari 2023
Tina and Chloe were so helpful
Tina and Chloe were so helpful and understood our needs. They helped us choose the right product and also helped us save money in the process. Brilliant job. It restored my faith in shopping in store over online
28 januari 2023
Very helpful nothing too much trouble
27 januari 2023
The 2 men that brought our mattress…
The 2 men that brought our mattress were very helpful. They took it up the 3 floors of our house. Very much appreciated and the weather was awful but they delivered with a smile
27 januari 2023
The lady in the shop was very nice to…
The lady in the shop was very nice to deal with.
26 januari 2023
The staff are extremely helpful and…
The staff are extremely helpful and very efficient. I went in they talked me through the size choices I had, went through all the measurements and totally sorted me out, with patience and great knowledge. I was seen by Sue who was amazing and then saw other staff members for the paper work, who were also excellent. Thankyou
21 januari 2023
Please avoid buying beds from Bensons…
Please do not buy beds from this company if you want a delivery on a promised date, IT WONT HAPPEN. Our delivery was put back a week. On the day before the second scheduled delivery we were told at 3pm that only 2 of the 3 items would be delivered. They couldn’t say when the rest would arrive. We have travelled 150 miles to accept these beds & now have to travel back & back again when we eventually find out when if ever the last item will arrive. Had a text 3 days ago advising exact time for delivery, but that’s just nonsense as it happens. We bought a bed in Scarborough 3 weeks ago from an independent family run company and it was delivered within 5 days.
18 januari 2023
Omdöme utan inbjudan
Tina gave great customer all round service
Tina was pleasant, extremely helpful, knowledgeable and understanding of my wife’s limitation due to having had a severe stroke.
5 januari 2023
The staff at the Kendal branch were…
The staff at the Kendal branch were very welcoming, friendly, and very knowledgable about their products answering all my questions
4 januari 2023
The staff were pleasant and helpful
The staff were pleasant and helpful. Negative is that I went with a budget after looking online but all those I’d seen online were not in the shop and hubby didn’t want to buy without trying. The assistant put us on a bed first that was £1500 so anything cheaper then felt cheap compared. The result was that we ended up going massively over budget which I’m sure was the whole point.
28 december 2022
Very helpful without being pushy
28 december 2022
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