Friendly and helpful staat the store, abke to lay and try many mattress and pillows. Also used the bed that analysed which mattress suited my body which was useful. Kept me regular updated via email... Se mer
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Plats
Byt platsUnit 3 The Hydro Retail Park, Ripon Road, HG1 2BS Harrogate, North Yorkshire, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were looking for a replacement mattress but were right at the beginning of the search and decided to pop out to our nearest bed store for an initial look - Bensons For Beds (although we thought it... Se mer
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The Bensons for Bed delivery experience was excellent. They informed 3 days before the delivery, they arrived on time as promised to deliver and assemble the bed and look after the new mattress. Very... Se mer
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Helpful, patient and friendly staff. Lots of beds, frames and mattresses to choose from! Great communication right from the order through to delivery, which was on time. Brilliant delivery guys too -... Se mer
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Företagsinformation
Om Bensons For Beds - Harrogate236
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 3 The Hydro Retail Park, Ripon Road, HG1 2BS, Harrogate, North Yorkshire, Storbritannien
- 1423536017
4,9
Utmärkt
251 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not too pushy
Bought a new mattress from Bensons beds as ours was making our backs ache. The guy in the shop was friendly, (Richard?) knowledgeable and professional. He wasn’t too pushy, which we liked. After trying quite a few beds in the shop, he recommended a couple of them and said we were welcome to go home and have a think about it, which we did. Phoned the following day and bought over the phone. It was delivered a few weeks later, nice and early in the day and we are now having a much better nights sleep. Excellent service. A great company
3 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Harrogate236
We're so pleased to hear our team member provided such a helpful and unpressured experience in-store. It's wonderful that the new mattress is giving you much better nights of sleep. Thank you for sharing your positive experience!
Team Bensons
The delivery was perfect the driver…
The delivery was perfect the driver rang me when he was half an hour away and they were here within that time and the two lads that came were bright and cheerfully so it all went to plan so could not fault it at all
23 maj 2026
Svar från Bensons For Beds - Harrogate236
We're so pleased to hear your delivery was perfect and went to plan! It's wonderful that our team was bright and cheerful. Thank you for your kind feedback.
Team Bensons
Great experience
Ann and her colleague were immensely helpful as well as friendly. Our needs were listened to and appropriate mattresses were suggested, alongside specific pillows.
21 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Harrogate236
We're so pleased our team provided helpful and friendly service, listening to your needs and suggesting appropriate mattresses and pillows. We appreciate your positive feedback!
Team Bensons
Very friendly and helpful staff in the…
Very friendly and helpful staff in the Harrogate branch. My brother and I were buying a new mattress for our elderly parents and the staff were very knowledgeable and gave us their advice which helped enormously
19 maj 2026
Svar från Bensons For Beds - Harrogate236
We're so pleased our team in Harrogate provided such helpful and knowledgeable advice for your parents' new mattress. Thank you for your kind feedback!
Team Bensons
Excellent in store (Harrogate)advice
Excellent in store (Harrogate)advice. Placed order online. Good site and easy to use. We were kept informed through out the manufacture and delivery. Our delivery was punctual and the team polite and efficient.
18 maj 2026
Svar från Bensons For Beds - Harrogate236
We're so pleased to hear about your excellent in-store advice and smooth online ordering experience! It's wonderful that our team kept you informed and provided punctual, polite, and efficient delivery. Thank you for your kind words! ✨
Team Bensons - Jess
Great service in the shop and delivery…
Great service in the shop and delivery on time , lovely mattress
11 maj 2026
Svar från Bensons For Beds - Harrogate236
We're so pleased you received great service and love your mattress!
Team Bensons
Five stars !!
Five stars from me because Shirelle and Ann (1) made it easy to consider a wide range of purchase options (2) offered technical detail when requested.
6 maj 2026
Svar från Bensons For Beds - Harrogate236
Five stars indeed! ⭐😊 We’re so pleased Shirelle and Ann made it easy to explore your options and were happy to dive into the technical details when needed. Friendly, knowledgeable service makes all the difference—thanks so much for sharing!
So far I can only comment on in store experience
So far I can only comment on in store experience, which was excellent.
We decided to replace our mattress which was purchased some years ago as a devan set from Bensons For Beds. Having visited a number of retailers and looked online we decided to visit Benson Harrogate store where we were served by Richard, who it appears is a bit of a 'Yoda' of the bed world. His expertise and customer service were second to none in making sure our requirements were met. I'm not sure spending cash can rate as a great experience but if it does this was one.
1 maj 2026
Svar från Bensons For Beds - Harrogate236
We're happy to hear your in-store experience was excellent. It's great to know that the expertise and service you received helped meet your needs. Thank you for your positive feedback!
Team Bensons
Excellent service
Excellent service, very helpful very knowledgeable and lovely friendly service from Shirelle she went over and above to make sure we got what we were looking for I highly recommend this store
28 april 2026
Svar från Bensons For Beds - Harrogate236
We're so glad you received excellent, friendly, and knowledgeable service. We're delighted to hear our team member went above and beyond to ensure you found what you were looking for.
Team Bensons
From the minute I walked into the…
From the minute I walked into the Harrogate store to the minute I left Ann and the team made me feel very welcome and both were very helpful and made my experience very quick and easy to find the bed I wanted and organised delivery to suit me
Would highly recommend
19 april 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Harrogate236
Thank you for the recommendation! We’re so pleased Ann and the Harrogate team made your visit quick, easy, and welcoming 😊
Friendly staff in store as well as…
Friendly staff in store as well as efficient and polite delivery folks too. All round a great experience.
20 april 2026
Svar från Bensons For Beds - Harrogate236
Much appreciated—friendly service in store and smooth delivery is what we aim for!
Thanks for sharing the love — enjoy!
Megan | Customer Care Specialist
No information from the delivery staff
No information from the delivery staff. Headboard was not attached properly. No covers for our new carpet.
17 januari 2026
Svar från Bensons For Beds - Harrogate236
Thank you for your feedback. We’re very sorry for the lack of communication during delivery, the issues with the headboard installation, and for not using protective covers for your carpet. This is not the standard of service we aim to provide, and we fully understand why this led to your order being cancelled. Please accept our sincere apologies for the inconvenience and disappointment caused,
Megan | Customer Care Specialist
Ann was very helpful enabling me to…
Ann was very helpful enabling me to choose the right mattress within my budget
11 april 2026
Svar från Bensons For Beds - Harrogate236
We're happy to hear that you found assistance in selecting a mattress that fit your needs and budget. Thank you for your positive feedback.
Team Bensons
The staff in the shop were excellent…
The staff in the shop were excellent and the delivery men were on time and did a great job removing and bringing in the new mattresses.
12 april 2026
Svar från Bensons For Beds - Harrogate236
We're happy to hear that our shop staff were excellent and the delivery team was punctual and efficient in handling the mattresses. Thank you for your review!
Team Bensons
Excellent customer service
I would have liked to have seen my bed before I purchased it, so rang around to see who had it in stock, although Harrogate didn't have one (as many of the other shops didn't) I decided to purchase it from them even though they weren't the closest to my home because the gentleman who answered the phone was polite and helpful and very knowledgeable about the product and could personally recommend it as he had purchased one for his own home.
Can't wait for delivery!
3 april 2026
Svar från Bensons For Beds - Harrogate236
Thank you so much for sharing your experience! We really appreciate you choosing our Harrogate store, even though we didn’t have the bed on display. It’s wonderful to hear that our colleague’s politeness, knowledge, and personal recommendation gave you the confidence to go ahead with your purchase. We hope your new bed lives up to expectations—enjoy, and we can’t wait for it to be delivered to you,
Megan | Customer Care Specialist💜
Have repeatedly used Bensons for Beds…
Have repeatedly used Bensons for Beds over the last 10 years and have never been disappointed by the quality of service, will always recommend.
2 april 2026
Svar från Bensons For Beds - Harrogate236
Thank you for your continued loyalty! 😊 We’re delighted to hear that over the last 10 years you’ve always been happy with the service and quality. Your recommendation really means a lot to us—thank you for choosing us again and again! ⭐
- Megan | Customer Care Specialist💜
Brilliant customer service at Bensons
Just ordered a bed and mattress from the Harrogate branch, what brilliant service from Ann ! she was so knowledgeable and friendly and helped me through the minefield of mattresses using the new computerised mattress assessor which measures your sleep positions weight etc to determine which mattress will suits you best.
Couldn't have been more helpful with absolutely no pressure to buy at any stage.Its lovely to have such quality customer service these days
1 april 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Harrogate236
We're so happy to hear about the brilliant service you received at our Harrogate branch! It's great to know the mattress assessor helped you navigate your choices with such knowledgeable and friendly support. We appreciate your feedback!
Very friendly
The lady that helped us was very friendly and she spent time with us to find the best bed and mattress. I have diabetes and was feeling yuk and she offered chocolate and drinks. She made the whole experience very good.
24 mars 2026
Svar från Bensons For Beds - Harrogate236
Thank you for sharing this lovely experience 😊 We’re so pleased to hear how friendly and attentive our team member was, and that she took the time to help you find the best bed and mattress. Offering a little extra care and kindness—especially when you weren’t feeling well—really means a lot to us. We’re glad she made the whole experience a positive one,
Megan | Customer Care Specialist⭐
Staff were very helpful and…
Staff were very helpful and knowledgeable about the products.
1 april 2026
Svar från Bensons For Beds - Harrogate236
Thank you for your feedback! 😊 We’re really pleased to hear our staff were helpful and knowledgeable about the products. We appreciate you taking the time to share your experience,
Megan | Customer Care Specialist⭐
Great experience.
Great experience. Started with Richard who expertly guided us to the mattress suitable for both of us to Reece and Colin who delivered and installed it at time allocated.
12 mars 2026
Svar från Bensons For Beds - Harrogate236
Thank you so much for your lovely feedback!
I’m really glad to hear you had a great experience from start to finish — from Richard expertly helping you choose the perfect mattress, to Reece and Colin delivering and installing it right on time.
We really appreciate you taking the time to share your experience,
Megan at Customer Care🌟
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