Never knew what to look for or what to expect, except lying on beds seeing what feels right. Naveed, the man who served and assisted me was very helpful. Asked the right questions and gave me his sugg... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Naveed from Bensons in Farnborough (Blackwater retail park) first class service. did not pressure us waited for us to make a decision very knowledgeable. made sure that the servic... Se mer
Företaget har svarat
Everything from start to finish all team member was understanding and listened to our requirements. Farnborough 684 UNIT E store team keep up the good work.
Företaget har svarat
I have to say online video call was rubbish on both occasions when I called. I was told after the 1st time I was going to get a quote emailed to me. Waited 2 days and had to contact them again t... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Farnborough648
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit E Blackwater Shopping Centre, GU14 8BL, Farnborough, Hampshire, Storbritannien
- 1252549783
4,8
Utmärkt
571 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service in store and…
Excellent customer service in store and Excellent service with the delivery
13 februari 2026
Svar från Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're delighted to hear you experienced excellent customer service in our store and with the delivery.
The shop staff were amazing
The shop staff were amazing, knowledge and extremely helpful with no pressure to buy.. the delivery driver did not call 30 mins before arriving at my address, and they were extremely offended as I asked them to lift my old mattress off and move it 3 paces away to lean on the wall. I love alone so couldn't lift it. They were in a rush, not, helpful or friendly, and barged through my home with a heavy mattress as quickly as they could. In fact the exact opposite to the shop staff.. not a pleasure to deal with
13 februari 2026
Svar från Bensons For Beds - Farnborough648
We appreciate your feedback and are glad the shop staff were helpful. We're sorry the delivery experience did not meet expectations, especially regarding communication and assistance with the old mattress. We'll address this to improve our delivery service.
Our mattress arrived on the date …
Our mattress arrived on the date given, kept us updated on delivery time
10 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Farnborough648
We're happy to hear that our delivery service met your expectations by keeping you informed about your mattress arrival. Thanks for your feedback!
Svar från Bensons For Beds - Farnborough648
We're happy to hear that our delivery team provided punctual service that met your expectations. We appreciate your positive feedback!
Great service in the shop
Great service in the shop. Great knowledge and not pushy. Delivery guys were also great. Polite and friendly.
Great communication throughout. Really impressed- thank you.
5 februari 2026
Svar från Bensons For Beds - Farnborough648
We appreciate your feedback! We're happy to hear that you received great service and knowledge in the shop and that our delivery team was polite and friendly. Thank you!
i knew what i wanted when i entered the…
i knew what i wanted when i entered the shop so it was really helpful they remembered me from the last sale. Great communication. the only thing i wasnt made aware of is the money off OR a cleaning kit so i have now got two cleaning kits where as id rather of had the money off but wasnt given the option and after explaining my situation i thought i would have been.
Luke and paul on delivery were amazing so friendly, tidy and patient with the children and their many of questions!
7 februari 2026
Svar från Bensons For Beds - Farnborough648
We're glad you enjoyed your experience and that our team was helpful. We appreciate your feedback regarding the cleaning kit and the missed opportunity for a discount. We'll review this to improve our communication. We're happy to hear that the delivery team was amazing!
All staff in the shop and on delivery…
All staff in the shop and on delivery were very pleasant and helpful.
7 februari 2026
Svar från Bensons For Beds - Farnborough648
We're so happy to hear that all our staff were pleasant and helpful in the shop and on delivery! We appreciate your positive feedback.
Staff very helpful and knowledgeable…
Staff very helpful and knowledgeable and not pushy to get a sale
7 februari 2026
Svar från Bensons For Beds - Farnborough648
We're so happy our staff was helpful, knowledgeable, and not pushy. We appreciate you sharing your positive experience with us!
Helpful shop sales and excellent…
Helpful shop sales and excellent delivery.
4 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Farnborough648
We appreciate your positive feedback regarding our helpful sales and excellent delivery; we are so glad you were happy!
Tina excellent customer service
Tina the sales representative was excellent and very accommodating with our requests . Advised us of the availability and payment methods as well as aftercare details.
Demonstrated adjustable bed and benefits exceptional customer services skills a credit to the Farnborough store. Thank you
2 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Farnborough648
We appreciate you sharing your experience. We're so happy to hear that our sales representative was excellent and accommodating, advising you on availability, payment, and aftercare. It's great to know the demonstration and service were exceptional.
Customer Servixe
Service provided by Naveed was professional, effecient and met expectations in all areas.
Brilliant customer service, thank you Naveed.
2 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Farnborough648
We appreciate you taking the time to share your feedback! We're happy to hear that the service was professional, efficient, and met your expectations. Thank you!
The staff were very helpful and not at…
The staff were very helpful and not at at all pushy .
3 februari 2026
Svar från Bensons For Beds - Farnborough648
We appreciate that you found our staff helpful and not pushy at all. Thank you for sharing your positive experience with us!
Svar från Bensons For Beds - Farnborough648
Thank you for your review Christina! We’re delighted to hear our staff were both friendly and knowledgeable. We really appreciate you taking the time to share your feedback,
- Megan at Customer Care💜
Great bed and service
My login is Unhappy of Frimley, but in this case I am Happy of Frimley!Bed great, service taking old bed out, setting up new bed all very good. Advice good, friendly helpful delivery guys. Arrived on time.
27 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Farnborough648
We're happy to hear that you had a positive experience! It's great to know that you found our service and delivery helpful and efficient. Thank you for your feedback.
Bensons have been brilliant through…
Bensons have been brilliant through ought the whole process. The per-sales was brilliant no hard sales, good old fashioned sales a laugh and a joke but with all the information, to make an informed decision.
we were kept updated through ought.
Delivery was brilliant we were kept updated, The delivery guys were spot on,
I cant say there was anything they could do to get it better, other than make them for free
26 januari 2026
Svar från Bensons For Beds - Farnborough648
We're happy to hear that you had such a positive experience! It's great to know the sales and delivery teams provided excellent service and kept you informed. We appreciate your feedback!
All round first class operation
The service and products were first class and so good we wrote to the company directly to advise them how impressed we were.
26 januari 2026
Svar från Bensons For Beds - Farnborough648
We're happy to hear you were impressed with our first-class service and products. Thank you for taking the time to share your positive experience with us!
Excellent throughout
Excellent throughout. Very helpful store staff who took time to show us the different types of bed and mattress suitable for our needs. Very clear communication. Delivery was as expected and on time.
22 januari 2026
Svar från Bensons For Beds - Farnborough648
We're delighted to hear that our store staff were helpful in guiding you to the perfect bed and mattress! It's great to know the delivery met your expectations. Thank you!
No option to give no stars or would…
No option to give no stars or would have done . Gave wrong information in store and sold something that was supposed to be part assembly but turned out to be full assembly and now will not refund as they say we ordered the item they did not care that there sales person told the wrong info . Now have had to go through the bank to dispute
23 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Farnborough648
I’m really sorry to hear about your experience and the incorrect information you were given in store Mrs Kinch— that’s not the level of service we want for our customers. So we can look into this properly and understand what’s happened, we’ve requested your order details. Once we have these, we’ll investigate and do everything we can to help bring this to a resolution,
Megan at Customer Care
From when I went into the shop to…
From when I went into the shop to choose a mattress to delivery all the staff were patient and helpful in answering my questions. The delivery came within the allocated time slot and I had a phone call about 20mins before they arrived.
22 januari 2026
Svar från Bensons For Beds - Farnborough648
We're happy to hear that our team was patient and helpful while you chose your mattress. It's great to know the delivery came within the expected time. Thank you for your positive feedback!
Svar från Bensons For Beds - Farnborough648
We appreciate your kind words! It is great to know our staff was helpful to you and that we provided great service.
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