Bensons for beds are a great company. The shop staff are honest and helpful and don’t over crowd you. The products are exactly as described. Delivery was good. And i am sleeping better already.
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Plats
Byt platsUnit 3 Stone Lane Retail Park, Marsh Barton Road, EX2 8LH Exeter, Devon, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When we arrived we were quickly greeted by a salesperson who showed us the products we were interested including all options available on them. The salesperson was friendly as well as helpful. Our vis... Se mer
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We have just had our new Penelope bed delivered today and are very happy with our purchase and the whole experience with Bensons from order to delivery. The two ladies at the Exeter store were v... Se mer
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From placing my order online to delivery, the customer service was excellent. The date of delivery given at purchase was carried out & communication was great throughout. We are delighted with our new... Se mer
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Företagsinformation
Om Bensons For Beds - Exeter153
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 3 Stone Lane Retail Park, Marsh Barton Road, EX2 8LH, Exeter, Devon, Storbritannien
- 1392459418
4,7
Utmärkt
56 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Exeter153
We're happy you found a great selection at a good price, with professional service. Thank you for your positive feedback!
Best nights sleep in a long time
Sales woman was very knowledgeable. She showed us a variety of mattresses and we tested quite a few. She did not pressurise us. The mattress is great, so comfortable. We chose firm but it is not too firm. Great value for money.
15 februari 2026
Svar från Bensons For Beds - Exeter153
We're happy to hear that our saleswoman was knowledgeable and helpful, and that you found a comfortable mattress that offers great value. Thank you for your positive feedback!
Stewart - Bensons Team
Helpful staff throughout
Helpful staff in store, who didn't hover too close.
Delivery was smooth, on time, and incredibly helpful. Would recommend.
28 januari 2026
Svar från Bensons For Beds - Exeter153
We appreciate your positive feedback! We're happy to hear that our staff were helpful without being intrusive, and that the delivery was smooth and on time.
See you next time! Megan at Customer Care 😊
Svar från Bensons For Beds - Exeter153
We’re so pleased to hear our team was helpful during your visit – that’s what we love to do! Thank you for your positive review - Lauryn at Customer Care 💜
The staff member Jake was a delight to deal with and we ended up buying a bed and base
The staff member Jake was a delight to deal with. He was very informative, respectful and in pushy. We bought both bed base and mattress as he made it so easy!
31 december 2025
Svar från Bensons For Beds - Exeter153
We're happy to hear that you had such a positive experience! We appreciate your kind words about the team member and are so glad they made your purchase easy. Thanks for your feedback.
The staff worked as a team helping each…
The staff worked as a team helping each other to find the answers to our queries. They were polite and friendly and it wasn’t any trouble when we changed our minds on colour etc.
17 december 2025
Svar från Bensons For Beds - Exeter153
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was helpful, polite, and accommodating when you changed your mind.
Keaton - Team Bensons
Svar från Bensons For Beds - Exeter153
Amazing Stuff, thank you for leaving us this review.
Keaton - Team Bensons
Helpful friendly staff helped us to decide which products we wanted
When we arrived we were quickly greeted by a salesperson who showed us the products we were interested including all options available on them. The salesperson was friendly as well as helpful. Our visit ended up ordering a super king bed and mattress and we were happy with the price we paid.
16 november 2025
Svar från Bensons For Beds - Exeter153
We appreciate you sharing your experience with us! We're happy to hear that the salesperson was friendly and helpful while showing you the options available. We're also glad you were happy with the price.
We hope to continue providing you with excellent service in the future,
Megan at Customer Care
We have just had our new Penelope bed…
We have just had our new Penelope bed delivered today and are very happy with our purchase and the whole experience with Bensons from order to delivery.
The two ladies at the Exeter store were very professional and friendly but not pushy and the advice given very much helped us to decide to order there and then.
The communication from ordering last Thursday up to delivery today has been first class all the way.
The delivery itself was very smooth and Sam and Callum were very friendly and helpful.
This is our second bed from Bensons and we will always look there first in future.
Kevin & Tina
29 september 2025
Svar från Bensons For Beds - Exeter153
We're happy to hear that you are very pleased with your new bed and the service you received from our team, from the order to the delivery. We appreciate you sharing your positive feedback and hope you enjoy your new bed!
Thank you,
Lauryn at Customer Care
Very pleased.
The bed was delivered on time, I had reminders, notifications and a phone call all reassuring that things were going as expected. The men were friendly, polite and efficient.
7 september 2025
Svar från Bensons For Beds - Exeter153
We appreciate you sharing your feedback. We're happy to hear that your bed was delivered on time with helpful updates, and that our delivery team was friendly, polite, and efficient.
Best Wishes,
Megan at Customer Care
Excellent service from staff in Exeter
Excellent service from staff in Exeter, friendly and very helpful. I highly recommend.
8 september 2025
Svar från Bensons For Beds - Exeter153
We're happy to hear that our Exeter staff provided excellent, friendly, and helpful service! We appreciate your recommendation and positive feedback.
Take care,
Megan at Customer Care
Excellent customer service
Excellent customer service. Above & beyond, Thank you Michael.
4 juli 2025
Svar från Bensons For Beds - Exeter153
Thank you so much for your kind words and recognition of our customer service! We strive to go above and beyond for our customers and it means a lot that you noticed. We appreciate your support and thank you for choosing us, Megan at Customer Care
Good range of mattresses on display
Good range of mattresses on display. Helpful and knowledgeable staff. Seamless order process. Now awaiting delivery.
31 maj 2025
Svar från Bensons For Beds - Exeter153
We appreciate your positive feedback! It's great to hear you found a good selection and helpful staff, with a smooth ordering process. We hope you enjoy your new mattress, Megan at Customer Care
Bed frame purchase Exeter store
Friendly and knowledgable salesman (Mike) Good spacious showroom. Interest free credit.
Good selection of beds on display.
22 maj 2025
Svar från Bensons For Beds - Exeter153
We appreciate you taking the time to share your positive experience. We're glad you found our showroom spacious and our staff helpful, and that you liked our selection. Thanks, Megan at Customer care
We went in just to look and ended up…
We went in just to look and ended up buying a luxury bed. The sales guy was really helpful and attentive. Lots of choice of beds and due to the sale we saved ourselves a big chunk of money!
22 april 2025
Svar från Bensons For Beds - Exeter153
Thank you for choosing us for your luxury bed purchase! We are thrilled to hear that our sales team was able to provide attentive and helpful service. We love helping our customers save money, especially during a big sale. Thank you for your support! Sleep well, Team Bensons💜
Svar från Bensons For Beds - Exeter153
Thank you for the kind words! We strive to ensure our customers find the perfect sleeping solution. We're glad our staff was able to assist you in choosing a comfortable bed and mattress.
Sleep well, Team Bensons💜
If I’m buying a bed & mattress I like…
If I’m buying a bed & mattress I like to see & try out these items Benson beds provided me with all I needed.Met a delightful very helpful charming man Tom not a pushy salesman kept it professional knowledgeable young man.
5 februari 2025
Svar från Bensons For Beds - Exeter153
We're happy to hear that you found everything you needed when buying your bed and mattress. It's great to know that you had such a positive experience with our colleague. We appreciate your feedback, Megan at Customer Care
Svar från Bensons For Beds - Exeter153
We're happy to hear that our assistance was helpful and you felt no pressure. Thank you for your positive feedback; we appreciate it, Megan at Customer Care
Difficult because Mike was excellent…
Difficult because Mike was excellent with us when we first came into the store. Wasn't pushy and was very helpful. We went off for a coffee to decide on the purchase. When we came back the service was shocking. Mike was busy with another costumer. Instead the store manager dealt with us. He didn't appear to know what he was doing. Talked under his breath and took a long time and kept having to ask for help. The manager looked scruffy totally ignored my wife. He also told us we couldn't take our pillows home with us. The next day we had a phone call to say we need to collect the pillows! So we had to make another trip out to collect the pillows. If we had dealt with the store manager from the outset we wouldn't have made the purchase.
8 januari 2025
Svar från Bensons For Beds - Exeter153
We appreciate you sharing your experience. We're sorry the service declined after your initial interaction. The manager's behaviour and the pillow mix-up are not reflective of our standards. We'll address this internally to improve our customer service and ensure a more consistent experience. Thank you for your feedback, Megan at Customer Care
AVOID AVOID AVOID!!!!
AVOID AVOID AVOID!!!!
happy to take your money and guarantee a bed and mattress before Christmas, only to on the day get a call from a driver saying they are only bringing the mattress and that the bed will be 3 weeks later. so we accept it and 3 weeks pass. the day of delivery comes and we are told they cant deliver and we have to wait a further month. I'm not sure if it is because they cant be bothered or the fact they are completely useless.
DO NOT TRUST A WORD THESE LYING SCAMMERS SAY
26 oktober 2024
Omdöme utan inbjudan
Svar från Bensons For Beds - Exeter153
We regret to hear about the issues with your order and the delivery delays you experienced. We appreciate your feedback and will review our delivery process to prevent similar situations. Thank you for bringing this to our attention, Megan at Customer Care
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