I was greeted warmly and professionally by one of the store workers who put my mind at ease very quickly. He helped me choose a suitable mattress within my price range, explaining all the pros and con... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several... Se mer
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I found a bed elsewhere so l phoned to cancel and the gentleman who l met on the shop contacted me, to see if l was going ahead with the purchase. I was surprised when l was asked to return the bed c... Se mer
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I’ve already done this twice. Generally I was pleased with contacts with Bensons- some glitches eg head board and base didn’t match. Also problem with non delivery of mattress protectors Andy reques... Se mer
Företagsinformation
Om Bensons For Beds - Edinburgh663
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4b Straiton Retail Park, EH20 9PW, Straiton, Edinburgh, Storbritannien
- 1314402029
4,9
Utmärkt
273 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Edinburgh663
We're so glad you found the perfect bed with the help of our team! Thank you for your kind feedback.
Team Bensons
Friendly and stress free
Friendly and stress free!
We love our bed and will be back!
Thanks again ,
Mark
17 augusti 2026
Svar från Bensons For Beds - Edinburgh663
We're so happy to hear you found your experience with us friendly and stress-free! It's wonderful to know you love your new bed. We look forward to welcoming you back!
Team Bensons
The very nice man that served good service us was…
The very nice man that served us was perfect 👌🏻
16 augusti 2026
Svar från Bensons For Beds - Edinburgh663
We're so pleased to hear that you had such a positive experience with our team member. We truly appreciate your kind words and positive feedback!
Team Bensons
I was greeted warmly and professionally…
I was greeted warmly and professionally by one of the store workers who put my mind at ease very quickly. He helped me choose a suitable mattress within my price range, explaining all the pros and cons of all potential options. Big thank you to Joshua at the Straiton branch 😊
30 juli 2026
Svar från Bensons For Beds - Edinburgh663
We're so pleased to hear you had such a positive experience! It's wonderful that Joshua was able to put your mind at ease and help you find a suitable mattress within your budget, explaining all the options clearly.
Team Bensons
Every person i spoke to were extremely…
Every person i spoke to were extremely helpful, and the 2 guys that delivered the beds were absolutely brilliant.
27 juli 2026
Svar från Bensons For Beds - Edinburgh663
Thank you for your wonderful feedback! We're so pleased to hear that everyone you spoke to was extremely helpful, and that our delivery team made such a great impression. We'll be sure to pass your kind words on to the two delivery colleagues. We really appreciate your support and hope you enjoy your new beds! 😊
Good service,delivery and staff
20 juli 2026
Svar från Bensons For Beds - Edinburgh663
We are so pleased to hear that you experienced good service, delivery, and found our staff to be wonderful. Thank you for your kind feedback!
Team Bensons
Svar från Bensons For Beds - Edinburgh663
We're so pleased to hear you received lots of help from our salesperson and that our delivery staff were excellent. Thank you for sharing your positive feedback!
Team Bensons
Svar från Bensons For Beds - Edinburgh663
We're so pleased to hear you found our selection of beds to be good and our staff to be knowledgeable. Thank you for sharing your positive experience!
Staff is very helpful
Staff is very helpful! She is also very knowledgable about the beds!
5 juli 2026
Svar från Bensons For Beds - Edinburgh663
We're so pleased our staff was helpful and knowledgeable about our beds. Thank you for sharing your positive experience!
Svar från Bensons For Beds - Edinburgh663
We are so pleased you found our team friendly, informed, and clear without being pushy. We truly appreciate your kind words and positive feedback!
Svar från Bensons For Beds - Edinburgh663
Thank you for your feedback! We're really pleased to hear you experienced great service all around. We truly appreciate your kind words.
Team Bensons
Svar från Bensons For Beds - Edinburgh663
We are so pleased you found our team friendly, efficient, and helpful. We truly appreciate your kind words and positive feedback!
Team Bensons
Choosing A Bed Made Easy
Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several mattresses and was very knowledgeable regarding all of the products. We returned for a second visit to make changes to our order and Hannah was extremely helpful and gave us great advice. Definitely recommend purchasing a bed from Bensons. Waiting for delivery early August.
9 juni 2026
Svar från Bensons For Beds - Edinburgh663
We're so pleased to hear that our team provided such helpful guidance and expertise during your bed selection process. It's wonderful that you had such a positive experience, and we appreciate your recommendation!
Team Bensons
Really positive experience from start…
Really positive experience from start to finish, the sales assistant Gabriel was excellent, communication and delivery ran like clockwork and our new bed is amazing.
15 juni 2026
Svar från Bensons For Beds - Edinburgh663
We're so pleased to hear you had such a positive experience from start to finish. We are glad our team provided excellent service and that you love your new bed!
Team Bensons
We bought 2 mattresses from Straiton…
We bought 2 mattresses from Straiton store today. Hannah and Peter dealt with our order and both were excellent. Would definitely recommend this store.
15 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Edinburgh663
We're so pleased to hear about your positive experience at our Straiton store! It's wonderful that our team provided such excellent service. Thank you for your recommendation!
Team Bensons
Ordered what was required
Ordered what was required, kept well updated on progress of order. Very helpful staff.
14 juni 2026
Svar från Bensons For Beds - Edinburgh663
We're so pleased we kept you updated and our team was very helpful. Thank you for your kind feedback!
Team Bensons
Craigleith retail park Edinburgh
Good customer service and information.
Craigleith retail park Edinburgh
Good communicator in Josh
5 juni 2026
Svar från Bensons For Beds - Edinburgh663
We're happy to hear you received good service and information. We appreciate your positive feedback!
Team Bensons
Svar från Bensons For Beds - Edinburgh663
We're glad our team was helpful. Thank you!
Team Bensons
Stephen
Stephen, who helped me in the Straiton store, was very helpful, informative, and allowed me as much time as I needed to establish exactly what my requirements were.
The planning of delivery, follow ups by text, and the actual delivery were impeccably carried out.
24 maj 2026
Svar från Bensons For Beds - Edinburgh663
We're so pleased to hear our team provided such helpful and informative assistance, ensuring you had ample time to make your decision. It's wonderful that the delivery process was impeccably carried out!
Team Bensons
Would recommend!
Great experience had when in buying a new bed and mattress. I had a wonderful advisor called Hannah who was very knowledgeable, helpful and polite. She went above and beyond when we were trying to organise delivery times. Would recommend!
23 maj 2026
Svar från Bensons For Beds - Edinburgh663
We're so pleased you had a great experience buying your new bed and mattress! It's wonderful our advisor was knowledgeable and went above and beyond. Thank you for your recommendation!
Team Bensons
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