The staff were very helpful in store. I had no problems with my order despite having to change the date of delivery of the bed I wanted. The delivery of the bed was straightforward.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... Se mer
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... Se mer
Bed was delivered but not built as expected. Not sure where that went wrong. Pretty sure I asked for a build. Delivery people not particularly helpful though they had had a rough start to the day (fla... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Dumfries686
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, Storbritannien
- 1387214381
4,8
Utmärkt
187 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Dumfries686
Hi Paul, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Dumfries store.
Team Bensons
The shop assistant was very helpful and…
The shop assistant was very helpful and put me at ease straight away
20 maj 2023
Svar från Bensons For Beds - Dumfries686
This is lovely to hear Elizabeth! -Team Bensons
The time spent helping me with…
The time spent helping me with information about different types of mattresses for me to make the right choice for myself.
16 maj 2023
Svar från Bensons For Beds - Dumfries686
We really appreciate the time taken to leave us this fantastic review. -The Bensons Team
The staff were very helpful
The staff were very helpful, and I was very pleased to hear the bed would be delivered to the house and taken upstairs, and the packing would be taken away.
14 maj 2023
Svar från Bensons For Beds - Dumfries686
This is wonderful to hear Eva ⭐
Thank you for taking the time to leave us a 5* review- Megan
Helpful staff
Charlie was really helpful in the Dumfries branch providing enough information and attention but giving space and not hassling us. Very good service and a good range of mattresses to test to see what was best.
6 maj 2023
Svar från Bensons For Beds - Dumfries686
We really appreciate the time taken to leave us this lovely review Melanie! ⭐- Megan
Excellent service
Excellent service. Delivery time exactly as expected. Very helpful delivery men. Staff in store extremely knowledgeable.
25 april 2023
Charlie was very helpful and we managed…
Charlie was very helpful and we managed to arrange everything smoothly. The prices were very competitive too.
10 april 2023
Brilliant service
Nicely laid out, bright showroom. Friendly, cheerful and helpful staff.
7 april 2023
we went in 20th March 2023 to view…
we went in 20th March 2023 to view mattresses met with a lady Kristi who took us through gave us a quote , that evening got a email to say come in tomorrow and receive 20% off so went in with cash to be told it wasnt that amount already taken money off on the quote. i took the 20% off the bottom line didnt even look at quote. Charlie got quite rude and tried to say initially there wasnt any discount but I had it in an email. So not happy at all with the lack of service and help after their cockup!!!!!!!!
20 mars 2023
Excellent choice of beds and…
Excellent choice of beds and mattresses.
First class assistance, advice and help.
Nothing too much trouble.
Both Charlie and Nikki are to be congratulated.
Well done.
6 mars 2023
Would recommend
Very helpful staff in the Dumfries branch. The information was clear and the delivery went smoothly. The staff were helpful to the older people receiving the bed. Would recommend.
21 februari 2023
Staff in the shop were very…
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm very mind full when bringing in the mattress of furniture and photos on the walls when moving it to the bedroom. Many thanks
21 februari 2023
Friendly and helpful service
7 februari 2023
Staff in store were fantastic
Staff in store were fantastic- friendly, helpful and a really positive shopping experience in store, will definitely return there. Thank you!
3 februari 2023
Karl was brilliant.
Karl was brilliant, did the sales pitch, knew when to walk away before getting to the annoying stage and came back with a wee bit humour and a lot of knowledge about the beds and mattresses which helped us decide to buy a bed and mattress. Worth his weight in gold. Yet to get delivery of the bed so can't comment on the quality.
29 januari 2023
I Give Bensons for beds Dumfries…5 ⭐️’S
I Give Bensons for beds Dumfries 10/10; They were welcoming , not pushy, explained all the options of buying a Mattress, very helpful, Karl the manager from the Carlisle branch dealt with me( on holiday cover).I would highly recommend Bensons for your bed requirements.
Roger Wood
28 januari 2023
Fab, informative staff
Bought our bed online but previously went in store to try them out. 5 ⭐️ experience
10 januari 2023
Very friendly staff very informative…
Very friendly staff very informative information on mattress’s bed etc
15 januari 2023
Our sales assistant was very helpful
12 januari 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.