Great service. Very attentive but not pushy salesman with excellent knowledge of the products available. This is the second mattress I have purchased from this store and both salesmen have been excell... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff was very knowledgable and there was no pressure to buy. Alton was superb in telling us about the bed ranges that would suit our needs. He was friendly, attentive to our needs and made the e... Se mer
Our beds' motor broke, so HO agreed to replace and asked us to go to local shop to see replacement. Alton at Croydon gave us great sevice, even tho there was 'nothing in it for him', and spent some h... Se mer
Företaget har svarat
From the start of choosing and ordering my lovely new ottoman bed to the day it was delivered and constructed was a positive experience. Sab at the Purley Way branch assisted me. He was fri... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Croydon407
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
230 Purley Way, CR0 4XG, Croydon, London, Storbritannien
- 2086867946
4,8
Utmärkt
442 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A great experience.
All round a great experience made the more pleasurable with the attention and guidance of Zahid in the Croydon store who looked after us from the purchase of our four beds, mattresses and headboards to final delivery a few weeks later.
1 december 2025
Svar från Bensons For Beds - Croydon407
All round a great experience made the more pleasurable with the attention and guidance of Zahid in the Croydon store who looked after us from the purchase of our four beds, mattresses and headboards to final delivery a few weeks later.
Thanks again for your support—it means a lot!
Megan at Customer Care
Great expierence
Bed and Mattess arrived within the scheduled time slot.Taken to the correct bedroom. Old mattress removed. Delivery men curteous and efficient.
Very quick and efficient.
13 februari 2026
Svar från Bensons For Beds - Croydon407
We appreciate you sharing your feedback. We're happy to hear that the bed and mattress arrived on time and the delivery team was courteous and efficient in removing the old mattress. Thank you for your positive review – Lauryn at Customer Care 💜
Really great experience
Really great experience.
Kelvin went out of his way to be helpful, providing lots of useful info, taking the time to listen to me and help me find a mattress that was just right.
I didn’t feel rushed and would highly recommend.
13 februari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear that you had a great experience. It's wonderful that our team member was so helpful and attentive in assisting you with your mattress selection. We appreciate your recommendation.
The salesperson I approached was very…
The salesperson I approached was very helpful . I wanted the same mattress that I had bought about 7 years ago and she found my details on the system and directed me to the mattress that was the same one .All done with ease so thank you to the sales lady who helped me .
11 februari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear that the salesperson was very helpful in finding the same mattress you purchased previously. We appreciate you taking the time to share your positive experience!
Stewart - Bensons Team
Our sales man Alton had good knowledge…
Our sales man Alton had good knowledge about the beds and our needs. Was very patient and great sense of humour.
10 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
We're happy to hear that our sales team had good knowledge and was patient while assisting you with your needs. We appreciate your positive feedback!
Stewart - Bensons Team
Returned to Bensons after 7 years to…
Returned to Bensons after 7 years to buy a similar firm Sealy orthopaedic mattress - prices have gone up significantly but still competitive.
We were fortunate to see the same lead sales guy who sold us the original. His advice and service was exemplary and his knowledge on a different level.
Would recommend but you need deep pockets!
9 februari 2026
Svar från Bensons For Beds - Croydon407
We appreciate you choosing us again after seven years! We're glad that you found our prices competitive and that our sales team member provided exemplary service. Thank you for recommending us and for your feedback.
Stewart - Bensons Team
Beautifully designed wardrobe
Beautifully designed wardrobe. Their communication and customer services were excellent. The two gentleman that came to assemble the wardrobe were, friendly, professional and tided up after themselves.
28 januari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear you find the wardrobe beautifully designed! It's great our communication and service were excellent and that the assembly team was friendly and professional. Thank you!
- Jessica at Team Bensons
Svar från Bensons For Beds - Croydon407
We're happy to hear that you felt comfortable during your visit and that our team was helpful. Thank you for your positive feedback!
Great customer service
Great customer service. Alton fully explained the difference between each mattress we considered, which made choosing the best one for our needs very easy.
5 februari 2026
Svar från Bensons For Beds - Croydon407
We're so glad to hear that our service made it easy to choose the best mattress for your needs. Thank you for sharing your positive experience with us!
The Store person/delivery people were nice
The Store person was nice, friendly and also delivery people were professional.
8 februari 2026
Svar från Bensons For Beds - Croydon407
Thanks for the great review! We’re delighted to hear that our store team was friendly and that the delivery crew were professional. We really appreciate you sharing your experience with us,
Megan at Customer Care
Great service and good build so far
Great service and good build so far. Delivery team Andy and James with apprentice were great. Good lifting as we had 3 beds. Respectful…removed shoes in the house without asking, so top marks. Zaid in Croydon friendly salesman.
5 februari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear that you received great service and a good build. It's wonderful the delivery team was respectful and helpful with your new beds. We appreciate your positive feedback.
Very Good
Kept informed of when delivery was happening, a good app that you could track it on.
Delivery guys very polite & efficient.
4 februari 2026
Svar från Bensons For Beds - Croydon407
We appreciate you sharing your feedback! We're happy to hear that you were well-informed about your delivery and that our team was polite and efficient.
It was all in what was promised!
It was all in what was promised!
My new bed is lovely too!
3 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
We're happy to hear that everything met your expectations! We're glad you're enjoying your new bed; thank you for your positive feedback.
Purley Way Store
Sales person was helpful and not pushy. Good selection of beds and well laid out.
31 januari 2026
Svar från Bensons For Beds - Croydon407
We appreciate you taking the time to share your experience. We're so glad to hear that our sales person was helpful and you liked our selection.
Great service throughout
Great service both in the store, sorting and changing the delivery process and when the mattress was delivered. All very slick. Would buy from them again.
29 januari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear that you received great service in our store and with the delivery process. We appreciate your feedback and would be glad to serve you again,
Megan at Customer Care
It was a pleasant experience to…
It was a pleasant experience to purchase from knowledgeable and friendly staff, info given at purchase and regular updates on delivery.
Delivery was faultless by the staff whom immediately offered to take off their boots when bringing the mattress in and took upstairs.
Good stuff, very pleased all round.
26 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
We're happy to hear you had a pleasant purchase experience with our knowledgeable and friendly staff. We appreciate you mentioning the informative updates and the faultless delivery. We're glad you're pleased all round.
Svar från Bensons For Beds - Croydon407
We appreciate your feedback and are so glad to hear that you received good professional service from our salesman. Thank you!
Really good experience at Benson for…
Really good experience at Benson for Beds Croydon. Helpful advice and we secured a better mattress while the 25% off sale was on. We’ve had the mattress for a week now and have noticed a very marked improvement in back pain. Highly recommended!
23 januari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear that you had a really good experience and found our advice helpful. It's great to know that you've noticed a marked improvement in your back pain with your new mattress. Thank you for your recommendation!
Good communication from purchase to…
Good communication from purchase to delivery. Helpful delivery people. On time. Pleasant experience.
22 januari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear that you had a pleasant experience, from the time of purchase through the on-time delivery by our helpful delivery people. Thanks!
Excellent service
The bed arrived on time and was delivered with care, and the staff were friendly and helpful!
20 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
We're happy to hear the bed arrived on time and was delivered carefully, and that our staff were friendly and helpful! Thank you for your positive feedback.
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