We ordered my daughters new bed with Sab at the Croydon store. There was a great choice of beds and mattresses available and we considered our selection to be great value. Sab was very helpful, inform... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently went to the Purley way branch looking for a new mattress. I want to thank the gentleman who took care of me, Alton. He was friendly, informative and made me feel at ease. A wonderful membe... Se mer
Företaget har svarat
Kept me informed all the time and rang me 30 mins before delivery then took the mattress up stairs for me. Brilliant service by Bensons
Our beds' motor broke, so HO agreed to replace and asked us to go to local shop to see replacement. Alton at Croydon gave us great sevice, even tho there was 'nothing in it for him', and spent some h... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Croydon407
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
230 Purley Way, CR0 4XG, Croydon, London, Storbritannien
- 2086867946
4,7
Utmärkt
429 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Purley Way Store
Sales person was helpful and not pushy. Good selection of beds and well laid out.
31 januari 2026
Svar från Bensons For Beds - Croydon407
We appreciate you taking the time to share your experience. We're so glad to hear that our sales person was helpful and you liked our selection.
Great service throughout
Great service both in the store, sorting and changing the delivery process and when the mattress was delivered. All very slick. Would buy from them again.
29 januari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear that you received great service in our store and with the delivery process. We appreciate your feedback and would be glad to serve you again,
Megan at Customer Care
It was a pleasant experience to…
It was a pleasant experience to purchase from knowledgeable and friendly staff, info given at purchase and regular updates on delivery.
Delivery was faultless by the staff whom immediately offered to take off their boots when bringing the mattress in and took upstairs.
Good stuff, very pleased all round.
26 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
We're happy to hear you had a pleasant purchase experience with our knowledgeable and friendly staff. We appreciate you mentioning the informative updates and the faultless delivery. We're glad you're pleased all round.
Svar från Bensons For Beds - Croydon407
We appreciate your feedback and are so glad to hear that you received good professional service from our salesman. Thank you!
Really good experience at Benson for…
Really good experience at Benson for Beds Croydon. Helpful advice and we secured a better mattress while the 25% off sale was on. We’ve had the mattress for a week now and have noticed a very marked improvement in back pain. Highly recommended!
23 januari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear that you had a really good experience and found our advice helpful. It's great to know that you've noticed a marked improvement in your back pain with your new mattress. Thank you for your recommendation!
Good communication from purchase to…
Good communication from purchase to delivery. Helpful delivery people. On time. Pleasant experience.
22 januari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear that you had a pleasant experience, from the time of purchase through the on-time delivery by our helpful delivery people. Thanks!
Excellent service
The bed arrived on time and was delivered with care, and the staff were friendly and helpful!
20 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
We're happy to hear the bed arrived on time and was delivered carefully, and that our staff were friendly and helpful! Thank you for your positive feedback.
From choosing my bed to it being…
From choosing my bed to it being delivered, all the staff that I had met were very helpful. I even had to change my delivery date the lady was so helpful. The delivery men were lovely taking the packaging with them.
Thank you for making the whole experience so easy.
14 januari 2026
Svar från Bensons For Beds - Croydon407
We appreciate you sharing your positive experience! We're so glad to hear that our team members were helpful, especially when you needed to change your delivery date, and that the delivery went smoothly.
Thank you.
Great salesman
Great salesman. But the persistent emails and text messages from Benson's since buying the mattress resulted in me missing the final payment date and a revised delivery date.
PLEASE stop your constant marketing to me
15 januari 2026
Svar från Bensons For Beds - Croydon407
We appreciate your feedback and are glad you were happy with our salesperson. We apologize for the excessive contact; we'll review our communication practices to prevent this from happening again. Thank you for bringing this to our attention.
Good bed
Good bed, prices and delivery.net net , we had best experience compared to other big names
16 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
We're happy to hear that you are enjoying the bed and that our prices and delivery met your expectations. Thank you for sharing your positive experience!
Thanks to Kelvin from Croydon
Thanks to Kelvin from Croydon store who was professional and very helpful we will be sleeping well for years to come
15 januari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear that the service you received was helpful and professional. Thank you for sharing your positive experience; we appreciate your feedback!
From purchase all the way through to…
From purchase all the way through to delivery and build of my new bed the team were incredibly helpful and pleasant. They went above and beyond. Thank-you!
12 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
Thank you so much for the wonderful review! 😊
We’re thrilled to hear that from purchase all the way through to delivery and assembly, our team were helpful, pleasant, and went above and beyond for you — that’s exactly the experience we want every customer to have.
Hope to see you again in the future,
Megan at Customer Care!
Really helpful staff without being hard…
Really helpful staff without being hard sell
11 januari 2026
Svar från Bensons For Beds - Croydon407
We appreciate you mentioning our helpful staff was not pushy. We are so glad you had a positive experience with our team! Thank you for your positive review – Lauryn at Customer Care 💜
Linda was friendly and made me feel at…
Linda was friendly and made me feel at ease, as I did not feel pressured at all like other show rooms.
Linda listened to my enquiry and request for delivery and payment terms. Would 100% recommend Linda, she was amazing.
6 januari 2026
Svar från Bensons For Beds - Croydon407
We’re thrilled Linda made you feel comfortable and listened to your needs – no pressure, just great service! Thank you for your positive review – Lauryn at Customer Care 💜
Good service and price
2 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
We aim for top-notch service without breaking the bank—glad it worked for you Peter!
We’d love to serve you again in the future.
Megan at Customer Care
Customer service and knowledge
The sale rep.in store was amazing. Linda was very helpful and knowledgeable and was willing to help within our budget
4 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
So glad Linda could make it easy and stay within your budget! See you next time! Megan at Customer Care 😊
Awaiting delivery but customer service was great
Customer service was great. Friendly, helpful staff. Served by Zahid 12 years ago so we benefited from his knowledge and experience.
28 december 2025
Svar från Bensons For Beds - Croydon407
We appreciate you sharing your experience! We're so glad to hear that our staff was friendly and helpful, and that their knowledge and experience benefited you.
Stewart - Team Bensons
What made my experience great was the…
What made my experience great was the salesman.Alton was exceptionally empathic listener, problem solver and resilient an individual who builds trust,and understands all the clients needs, and he genuinely cares about all his customers.
I would definitely recommend him to all my friends and family.
He should definitely deserves a bonus based on our personal experience.
3 januari 2026
Svar från Bensons For Beds - Croydon407
We're happy to hear that you had such a wonderful experience. It's great to know that the salesperson was attentive to your needs. We appreciate you recommending him to your friends and family and your feedback is truly valued.
Stewart - Team Bensons
Excellent service provided by Zaidu
Excellent service provided by Zaidu, he has excellent knowledge of the different types of beds, mattresses, pillows, etc. Very patient and helpful, provided advice how to approach the process of testing different products, provided info on the warranties available and any additional details of the lifespan of the products.
Professional and efficient. Other colleagues at the store also helped a lot.
29 december 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
We're happy to hear that you received excellent service and found our team member's knowledge and patience valuable. We appreciate you acknowledging the advice and information provided to you during your visit.
Thank you for your positive review – Lauryn at Customer Care 💜
Nice sofa bed and helpful store staff
Great customer service in store and great item (alexa double sofa bed) which has done the job this Christmas and is a lovely colour and addition to the room. Also squeezed me in for delivery before Christmas. Delivery was a little hectic and some of my garden got a bit trashed - hence the loss of a star. But overall a good experience!
1 december 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Croydon407
We’re thrilled to hear you enjoyed the sofa bed and that it added comfort and style to your home this Christmas. It’s great we could arrange delivery before the holidays, and we appreciate your understanding about the delivery challenges. Thank you for your positive review – Lauryn at Customer Care 💜
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.