John in the store is such a nice man - he’s polite, respectful and knowledgeable which is just what we needed with buying a new bed. We went to other bed stores locally and his manner was by far the b... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... Se mer
Företaget har svarat
Bed buying made easy. From entering the Crewe store to completing our purchase we were looked after by Jon. His knowledge of the products was second to none. He explained the different types of beds... Se mer
Företaget har svarat
We bought a discount sofa bed from the retail park shop in Crewe. The salesman Dave is wonderful. He offered us flexibility so that we paid first and got the item after our new house is ready. On the... Se mer
Företagsinformation
Om Bensons For Beds - Crewe641
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, Storbritannien
- 1270213967
4,9
Utmärkt
213 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing experience
10 juli 2023
Svar från Bensons For Beds - Crewe641
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Svar från Bensons For Beds - Crewe641
Thankyou so much for taking the time to leave us with this review - Team Bensons
EXCELLENT CUSTOMER SERVICE
30 juni 2023
Svar från Bensons For Beds - Crewe641
Thankyou so much for taking to the time to leave us your lovely comments - Team Bensons
Svar från Bensons For Beds - Crewe641
Hi Mitch, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Crewe store.
Team Bensons
The staff at the office was welcoming…
The staff at the office was welcoming and showed us how to select the type of bed we need.
30 maj 2023
Svar från Bensons For Beds - Crewe641
Thank you for your 5* review! -Team Bensons
Good Service
Excellent - Freindly knowledgeable staff made feel like their only customer, very pleased our purchases.
17 maj 2023
Svar från Bensons For Beds - Crewe641
This is wonderful to hear Paul! Thank you for your feedback. -Team Bensons
Excellent service
Excellent service. Helped with choices and what's available. Very helpful, polite and friendly.
Explained procedures for delivery.
Highly recommend.
6 maj 2023
Excellent customer service from Dave…
Excellent customer service from Dave who gave us loads of advice which we were looking for and good knowledge of all types of beds and mattresses and headboards.
We only went in for advice and ended up buying as we were so impressed with service
23 april 2023
We went in knowing what we wanted
We went in knowing what we wanted, having looked on the website beforehand. We were shown the item, a bed settee, and how it worked. Staff friendly and efficient.
21 april 2023
the staff were great helping us to…
the staff were great helping us to choose and then setting up the finance
19 april 2023
The staff were very helpful
The staff were very helpful. I got to test different mattress firmness on a machine which helped inform my decision. The lady who served me was respectful of my budget whilst finding me a lovely mattress. Thank you!
Update as of 13.05.23: I unfortunately didn't suit the mattress that I purchased in store, so I called the customer service department to see what could be done. They told me that I had a 40 night sleep guarantee, so could exchange it for a low fee. I have been into store today and changed it for another mattress. Outstanding customer service at the Crewe brach! Thank you.
16 april 2023
Great service
Great service. Excellent help in store to ensure we selected the right mattress and bed frame. The Easter sale was an added bonus!! Thank you.
8 april 2023
Claire was friendly
Claire was friendly, listened to my requirements and provided excellent advice.
2 april 2023
Very friendly staff offered advice with…
Very friendly staff offered advice with no pressure to purchase
30 mars 2023
Sales assistant at Crewe was a great…
Sales assistant at Crewe was a great help. Very friendly not at all pushy with trying to sell us a mattress.
21 mars 2023
Thanks Claire from Crewe wonderful shopping experience.
Staff were not at all pushy but were ready available when you required them. Extremely knowledgeable very genuine made you feel in control which made the shopping experience very pleasant indeed. We would highly recommend the Crewe store.
21 februari 2023
Bensons @ Crewe no:1
The staff were very friendly and polite. Dave, a part of the team, was very informative. I asked him a lot of questions about the furniture I wanted to buy. He was very patient and understanding of my budget and needs. I was purchasing a wardrobe for my son and because Dave was so welcoming and helpful I'm returning today to by myself a new wardrobe.
15 februari 2023
Good bed choice at reasonable prices
Friendly knowledgeable staff and plenty of choice of beds in different sizes and levels of firmness.
No pressure to buy.
16 februari 2023
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