Bensons For Beds - Coventry206 Omdömen 

344
•
TrustScore 5 av 5

4,8

Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE Coventry, West Midlands, GB

•

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

No pushy salesmen but help on hand as soon as you ask. Great instore service Lovely customer service and great delivery. Treated me with care and respect (I am 82 yrs old).The bed I bought is lovely... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

From the moment we entered our local store to the delivery of our new mattress we could not fault Bensons for Beds. Excellent and knowledgeable store staff member who was both courteous and kind to... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great price great service Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered with... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We had a fantastic experience when we visited last Saturday to buy a new mattress. Natalie helped us to find the right firmness and then took us to try lots of different mattresses. She explained the... Se mer


Företagsinformation

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Om Bensons For Beds - Coventry206

Skrivet av företaget

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Kontaktuppgifter

  • Unit N Gallagher Retail Park, Stoney Stanton Road, CV6 5QE, Coventry, West Midlands, Storbritannien

  • 2476667143

4,8

Utmärkt

TrustScore 5 av 5

344 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(344)

26 907 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent experience at Coventry store

Just purchase a new king size gaming bed with 43” TV. Love it, we went to the Coventry store by chance after an horrendous experience at Dreams. Paul was extremely knowledgeable, not pushy and I felt valued. Me and wife purchased it the day after following us measuring our bedroom. I would highly recommend Bensons!

15 september 2025
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're happy to hear that you love your new gaming bed! It's great to know that your experience at our store was so positive, especially after a difficult time elsewhere. We appreciate your recommendation and are glad we could help you find the perfect bed.
Thank you,
Lauryn at Customer Care.

Betygsatt 5 av 5 stjärnor

Good comuniaction:)

Good communiaction:)
Delivered on time.
Thank you Wojciech and Brian:)

15 september 2025
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're happy to hear that you had a positive experience with our communication and delivery. We appreciate your acknowledgment and thank you!
Thank you,
Lauryn at Customer Care.

Betygsatt 5 av 5 stjärnor

New mattress

The men came with the new mate’ mattress and swapped it with the old one with no hassle.

8 september 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're happy to hear that the mattress swap was completed without any trouble! Thank you for sharing your positive experience with us; we appreciate it.
Take care,
Megan at Customer Care

Betygsatt 5 av 5 stjärnor

excellent customer service

The salesperson explained all the differences in mattresses for me.
He was not rushed, felt valued. Answered all my queries.

5 september 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're happy to hear that the salesperson provided you with a thorough explanation of our mattresses and addressed all your concerns. We appreciate your positive feedback, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

The gentleman that showed us around the…

The gentleman that showed us around the store, called Instasar, was so patient and informative. He was listening to what was important to us and showed us all our available options without being pushy. He allowed us time to make decisions and had a lovely manner. We bought a kindsize divan, with mattress and headboard and a single divan and headboard.

31 augusti 2025
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're happy to hear that you found our team member patient and informative! We appreciate you mentioning that they listened to your needs and presented options without pressure. Thank you for your purchase and the positive feedback.
Take care,
Megan at Customer Care

Betygsatt 5 av 5 stjärnor
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We appreciate your feedback and are so glad to hear that you received excellent service from our team member during your visit!
Take care,
Megan at Customer Care

Betygsatt 5 av 5 stjärnor

The customer service is very friendly.

The customer service is very friendly.

1 september 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We are happy to hear that you found our customer service friendly. We appreciate you taking the time to leave us this great feedback!
Take care,
Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Assistant was really helpful and…

Assistant was really helpful and informative

28 augusti 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We are happy to hear that our assistant was helpful and informative! We appreciate your positive feedback and thank you for sharing.
Take care, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

The salesman was indeed very helpful

The salesman was indeed very helpful, his name is Intasar and he explained everything in detail

28 augusti 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're happy to hear that the salesperson was very helpful and explained everything in detail. We appreciate you taking the time to share your positive experience.
Take care, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Very pleased with our purchase would…

Very pleased with our purchase would recommend staff were so helpful and knowledgeable would definitely buy from again

27 augusti 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We appreciate you sharing! We are so pleased our staff's knowledge and helpfulness made your purchase a great experience. We look forward to seeing you again, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

We were greeted by Natalie

We were greeted by Natalie, and all the staff were very helpful whilst not being pushy! Natalie listened carefully to our requirements and allowed us time to try out various options both in bed base and mattress. We tried the ottoman option which we initially thought would suit us, but Natalie advised that the weight of a substantial mattress needed to be considered. We decided against the ottoman option due to back problems.
We tried a number of mattresses and found one that we both found really comfortable and supportive. Natalie was particularly helpful in advising us on a headboard. She gave us a quote but mentioned that there would be a special offer over the Bank Holiday weekend, and we took advantage of this by ordering on 22nd August.
The team on Friday helped us with colour matching too, and were most obliging. We had a follow up call at the weekend from Natalie, just to check that we were happy - this was much appreciated

20 augusti 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're happy to hear that our team was helpful and not pushy during your visit. We appreciate you mentioning the advice you received regarding the bed base and mattress options. It's great to know you found a comfortable and supportive mattress and that the color matching assistance was beneficial. We're glad the follow-up call was appreciated.

Betygsatt 5 av 5 stjärnor

Great service

All in all the service i received was first class

13 augusti 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're glad you received first class service with us Nigel! Thank you for sharing your positive experience with our team; we appreciate it. Take care, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Great in-store experience.

Great in-store experience.
We were struggling to find the right mattress but finally found a great product from Bensons.
Amazing mattress experience so far

26 juli 2025
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're happy to hear that you found the perfect mattress after your in-store visit. We're glad you're having an amazing experience with it so far, and we appreciate your feedback! Megan at Customer Care

Betygsatt 5 av 5 stjärnor

We received excellent customer service…

We received excellent customer service in store

9 augusti 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're thrilled to hear that you had an excellent experience in our store! Providing exceptional customer service is our top priority and we're glad we were able to exceed your expectations. Thank you for your review and for choosing our business, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Knowledgeable staff

I was served by Natalie, who was friendly, helpful and professional. Nothing was too much trouble for her, and she was knowledgeable about the products. Natalie is a definite asset to your company.

2 augusti 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

Thank you for taking the time to share your experience with Natalie! We are so glad to hear that she provided top-notch service and made your shopping experience with us a memorable one. We are lucky to have her as part of our team!

Betygsatt 4 av 5 stjärnor

Staff were great

Staff were great. We hate pressure sales and prefer to be left to browse and try without being hassled. This was exactly what we had. No pressure and as much time as we wanted.
Staff very knowledgeable about products too

27 juli 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

Thank you for sharing your experience! Our team is dedicated to providing a hassle-free and knowledgeable shopping experience for all of our customers. We appreciate your feedback and look forward to seeing you again soon, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Great price great service

Great price great service
Purchased a new bed frame during a sale at a really good price. The salesman was happy to show us various options in the store and check stock. Our order was delivered within 2 weeks with an interest free credit agreement in place within a pre advised timeframe. The delivery team were friendly, built the bed and took all their rubbish too. We had various communications during the period too. Great experience overall.

23 juli 2025
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. We always strive to provide the best prices and service to our customers. It was a pleasure to assist you and we look forward to your next visit!

Betygsatt 4 av 5 stjärnor

Person who i spoke to was very…

Person who i spoke to was very knowledgeable and helped me find the right mattress

15 juli 2025
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We are thrilled to hear that our team member was able to assist you in finding the perfect mattress for your needs. Thank you for choosing us and we hope you enjoy a good night's sleep, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Mattress

Received emails confirming delivery date & time slot. Then got a call to say it was on its way. The delivery team Davie & Linval were polite, professional & friendly.

23 juni 2025
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're happy to hear that you received timely updates regarding your delivery Pauline. We appreciate your positive feedback regarding the team's polite, professional, and friendly service. Thank you, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Excellent service from Bensons for beds.

Ordered 2 beds from Bensons for Beds. Excellent service from visiting the showroom to delivery and assembly of the beds.
First and foremost the staff in the showroom were very helpful in answering our questions and showing us around the various beds we were interested in. No pressure sales, just very good customer service in listening to what we needed and advising us accordingly.
Then the delivery and assembly service, the delivery team called us before arriving, delivered and assembled the beds in the respective rooms. They were very efficient taking great care and explaining how everything worked and how to take care of the beds, they removed the packaging and left the rooms clean and tidy as they found them. All in all a very professional service from start to finish and would definitely recommend Bensons for beds.

17 juni 2025
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Coventry206

Svar från Bensons For Beds - Coventry206

We're happy to hear that you had such a positive experience, from the showroom to the delivery and assembly. It's great to know the team provided helpful and efficient service. Thank you for recommending us, Megan at Customer Care

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