Jeff was amazingly patient and helpful in the store, he took his time to explain and go through the mattresses we liked, more importantly he wasn’t pushy at all. Me and my family felt welcomed as soon... Se mer
Företaget har svarat
Plats
Byt platsUnit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG Chippenham, Wiltshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service in store and during delivery. In store Sharon was very friendly and helpful. Got us the best deal for our little girls bedroom. Communication was great throughout. Delivery service... Se mer
Företaget har svarat
Malcolm the advisor was excellent, very knowledgeable, friendly and answered all our questions. He went through the pros and cons of each mattress and helped us make an informed decision. Didn't pr... Se mer
Företaget har svarat
The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Chippenham375
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, Storbritannien
- 1249659881
4,8
Utmärkt
223 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Chippenham375
We're so pleased to hear that you experienced good service and quick delivery with us. Thank you for your kind words!
Great customer service from Malcolm
Malcolm really listened to what I was looking for in my new bed and made the selection process very enjoyable and reassuring.
Many thanks
21 juni 2026
Svar från Bensons For Beds - Chippenham375
We are so pleased our team listened and made your selection process enjoyable and reassuring. We appreciate your kind words!
Team Bensons
Jeff was amazingly patient and helpful…
Jeff was amazingly patient and helpful in the store, he took his time to explain and go through the mattresses we liked, more importantly he wasn’t pushy at all. Me and my family felt welcomed as soon as we entered the store. Our experience couldn’t have been better, thank you!
1 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Chippenham375
We are so pleased to hear you had such a wonderful experience in our store! It's great that our team was patient and helpful, making you and your family feel welcomed. Thank you for your kind feedback!
Team Bensons
Great customer service
Great customer service. Sharon was excellent in providing us with all the information and details we needed.
17 juni 2026
Svar från Bensons For Beds - Chippenham375
We're so pleased our team provided excellent service and all the information you needed. Thank you for your kind feedback!
Team Bensons
Malcolm was great at providing us with…
Malcolm was great at providing us with the information we needed as well as the space to think and properly consider our puchase.
21 maj 2026
Svar från Bensons For Beds - Chippenham375
We're so glad to hear our team provided helpful information and allowed you space to consider your purchase thoroughly. Thank you for your kind words!
Team Bensons
Excellent service
Excellent service in store and during delivery. In store Sharon was very friendly and helpful. Got us the best deal for our little girls bedroom.
Communication was great throughout. Delivery service was great. Kept us informed and delivered on time. Could not fault whole process. Thank you
30 maj 2026
Svar från Bensons For Beds - Chippenham375
We're so pleased to hear you received excellent service in-store and during delivery. It's wonderful that our team helped find the best deal and kept you informed. Thank you for your positive feedback!
Team Bensons
Managed to be served by the store…
Managed to be served by the store manager Jeff . Super helpful & very friendly whilst trying to sort a new bed & mattress for an elderly relative.
27 maj 2026
Svar från Bensons For Beds - Chippenham375
We're so pleased to hear our manager provided such helpful and friendly service while assisting with your relative's new bed and mattress. Thank you for your kind words!
Team Bensons
Great service and help
Jeff the manager in Chippenham was brilliant, couldn't have been more helpful.
23 maj 2026
Svar från Bensons For Beds - Chippenham375
We're so happy to hear about your positive experience. We appreciate your kind words.
Team Bensons
Really helpful from store to delivery
Really helpful from store to delivery, and after. Informative and I feel like I got a good deal. Very happy with my investment on two mattresses and a small double. Took the stress away. Well done Bensons and thanks
25 maj 2026
Svar från Bensons For Beds - Chippenham375
We're so pleased to hear about your positive experience from store to delivery! It's wonderful that our team was informative and helped you feel you received a good deal. Thank you for your kind words!
Team Bensons
Their friendliness.
Their friendliness and interest in understanding and satisfying a customers needs.
21 maj 2026
Svar från Bensons For Beds - Chippenham375
We're so glad our team's friendliness and dedication to your needs shone through! Thank you.
Team Bensons - Jess
Because when unpacking the bed a…
Because when unpacking the bed a caster was damaged and unable to put the bed together but in fairness when got in touch with the company they put one in the post so waiting to get the part
12 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Chippenham375
We appreciate you letting us know about the damaged caster. We are glad we could promptly send a replacement part for you. We hope you receive it soon to assemble your bed.
Team Bensons
We chose Bensons Bed because we had…
We chose Bensons Bed because we had bought a bed from them before and it had served us well. They were very helpfu in giving us good advise on various makes of matress. Delivered on time quickly and professionally. Would choose them again.
8 maj 2026
Svar från Bensons For Beds - Chippenham375
We're happy to hear that our beds have served you well! It's great that our team provided helpful advice on mattresses and that the delivery was prompt and professional. Thank you for choosing us again!
Team Bensons
Excellent Service
Excellent service right the way through from purchase to delivery!
Thank you 😊
30 april 2026
Svar från Bensons For Beds - Chippenham375
We're happy to hear you received excellent service from purchase to delivery! Thank you for your positive feedback; it really means a lot to us!
Team Bensons
Glad we bought from Benson chippenham
Lots of information from buying to delivery
Excellent delivery drivers
25 april 2026
Svar från Bensons For Beds - Chippenham375
Lovely to hear — clear information and excellent delivery is exactly what we aim for!
Thanks again for choosing us — enjoy every cosy moment!
Igel nano 4000i plush top mattress, Chippenham store
popped into Bensons for beds,just to have a look,was going to compare with another bed shop,that didn't happen in the end,as my hubby and myself settled for the igel nano 4000i plush top mattress, having had this mattress for a month now,we can honestly say we have had the best nights sleep ever,don't feel anything when one of us turns over.
Brilliant help from,Jeff and team no pressure into making,any purchases,all very professional,and very helpful,right down to the delivery, communication all the way through, absolutely excellent service, very highly recommended.credit to the company,5+stars.
22 mars 2026
Svar från Bensons For Beds - Chippenham375
Best nights’ sleep ever? That’s what we love to hear! Thanks for the 5+ stars 🙌
Thanks again for choosing us — enjoy every cosy moment!
Megan | Customer Care Specialist
So much more preferable than doing it yourself
I was in the market for both a hybrid mattress and a divan base but didn't really want the hassle of ordering them separately online from two different places. Which would have two different delivery days, a possible mismatch between the two and no chance of actually seeing and 'feeling' the products.
Whilst looking at divan bases on Bensons web site I noticed they also sold Simba mattresses. So I decided to visit the store and I'm so glad I did.
There was a great product range that could be tried out and all supported by really helpful, personable but not pushy, staff. There was no need for me to do any of the ordering admin and all I provided was a delivery date and of course the, very reasonable, cost.
Communications prior to delivery was exemplary along with the delivery of the new and removal of the old.
The whole process was hassle free and I have no hesitation in giving all involved top marks.
12 mars 2026
Svar från Bensons For Beds - Chippenham375
We're glad you enjoyed your experience in our store and found our staff helpful. It's great to know the delivery and removal service met your expectations, making the entire process hassle-free for you. Thank you for your positive review – Lauryn at Customer Care 💜
The company were good at letting us…
The company were good at letting us know on the progress of the bed and the delivery date and estimated time. Also the delivery men were quick and efficient and careful in taking the bed upstairs and positioning and removing the wrapping. Well done , thank you.
16 april 2026
Svar från Bensons For Beds - Chippenham375
Thank you! We’re delighted you felt well informed throughout and that our delivery team provided quick, careful service.
We hope to welcome you back soon,
Megan | Customer Care Specialist
Great product delivered as promised
Great product delivered as promised. Communication on schedule and delivery was great.
17 april 2026
Svar från Bensons For Beds - Chippenham375
We appreciate you taking the time to share your positive experience! We're so glad the product met your expectations and the delivery went smoothly.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service from stsrt to…
Excellent service from stsrt to delivery.
Kept very well informed of updates delivered early helpful men.
13 april 2026
Svar från Bensons For Beds - Chippenham375
We're so happy to hear the service impressed you from beginning to end! It's great the updates were helpful and the delivery went smoothly.
Team Bensons
The bed is brilliant the teams selling…
The bed is brilliant the teams selling and installing were great. Just communication on the day of delivery was not good. Would recommend them everytime
3 april 2026
Svar från Bensons For Beds - Chippenham375
Thank you for your feedback! We’re delighted to hear you’re so happy with the bed and that both the sales and installation teams were great. We’re sorry the communication on the day of delivery wasn’t as good as it should have been, and we appreciate you highlighting this. Thank you for recommending us — it really means a lot,
Megan | Customer Care Specialist
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.