Bensons For Beds - Cambridge Omdömen 

402
TrustScore 5 av 5

4,8

Unit 8 Cambridge Retail Park, CB5 8JL Cambridge, Cambridgeshire, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Hi we had a great experience with Benson beds The assistant at the shop was attentive and kind very willing to help to find the best item The arrival of my bed was also excellent with the drives... Se mer

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Betygsatt 5 av 5 stjärnor

My husband and I are in our eighties and haven't bought a bed in years. We didn't know how things have moved on and we found your Cambridge store so helpful and patient in their dealings with us. Kier... Se mer

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Betygsatt 5 av 5 stjärnor

Store Manager Monju is brilliant. He is very professional, knowledgeable, kind and friendly, and someone you can genuinely trust. He truly cares about his customers and always goes above and beyond to... Se mer

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Betygsatt 5 av 5 stjärnor

Monju at benson for beds at Cambridge was very approachable. He help me and my partner find the best mattress texture thats suits our needs which made the process of us choosing a bed very excited and... Se mer

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Företagsinformation

  1. Sovrumsmöbler
  2. Sängbutik
  3. Sänglinnesaffär
  4. Madrassaffär

Om Bensons For Beds - Cambridge

Skrivet av företaget

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Kontaktuppgifter

  • Unit 8 Cambridge Retail Park, CB5 8JL, Cambridge, Cambridgeshire, Storbritannien

  • 1223356994

4,8

Utmärkt

TrustScore 5 av 5

402 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(402)

26 344 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

We went and ordered a new Mattress…

We went and ordered a new Mattress today, when we went into the shop the Monju Ali came over and showed us all the mattresses they had he was very polite and very helpful and friendly and explained all the different mattresses they have.

7 januari 2025
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Cambridge

Svar från Bensons For Beds - Cambridge

We're happy to hear that you had a positive experience ordering a new mattress! We appreciate that our team member was helpful, polite, and friendly while explaining the mattress options. Thank you for your review, Megan at Customer Care

Betygsatt 4 av 5 stjärnor

We where welcomed and all questions we…

We where welcomed and all questions we asked got a quick, clear and precise answer. Staff where very helpful and didn't mind too much with our little one wanting to try all the beds

5 januari 2025
Logotyp för Bensons For Beds - Cambridge

Svar från Bensons For Beds - Cambridge

We're happy to hear that you felt welcomed and received helpful, clear answers. It's great our staff accommodated your little one! Thanks for your review, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Just the right service

Kieran (Cambridge store) was very helpful in explaining all the features of the various beds, answering our questions and giving us the space to make our decision

1 januari 2025
Logotyp för Bensons For Beds - Cambridge

Svar från Bensons For Beds - Cambridge

We're happy to hear that the team member at the Cambridge store was helpful and provided you with the information and space needed to make your decision. We appreciate your positive feedback, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Very helpful member of staff

Very helpful member of staff. Used the electronic system to help choose correct mattress Listened to what we wanted and showed us what was available in our choices. Arranged delivery and taking away our old mattress. Have bought a bed from them before and very pleased with the bed and the service they gave us

1 januari 2025
Logotyp för Bensons For Beds - Cambridge

Svar från Bensons For Beds - Cambridge

We're happy to hear that our team member was helpful in choosing the correct mattress and that you were pleased with the service. It's great to know that we could arrange delivery and removal of your old mattress. Thank you, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

We're looking for a superking size and…

We're looking for a superking size and found it by the help of a very kind and professional person with his expertise and experience guided, showed, and explained exactly what we wanted. It's such a great service we ever had before. Thank you so much and Happy New Year!

26 december 2024
Logotyp för Bensons For Beds - Cambridge

Svar från Bensons For Beds - Cambridge

We're happy to hear that you found the perfect superking size with our team's help! We appreciate your kind words about the great service you received, Megan at Customer Care

Betygsatt 5 av 5 stjärnor

The salesman was excellent really…

The salesman was excellent really attentive and knew a lot about the mattresses. We found the one that was most suited to us which is great

29 december 2024
Logotyp för Bensons For Beds - Cambridge

Svar från Bensons For Beds - Cambridge

We're glad you found the perfect mattress with our attentive team member's help. Thank you for sharing your positive experience; we appreciate it! Take care,
Megan at Customer Care

Betygsatt 5 av 5 stjärnor

We are so excited to meet such a live…

We are so excited to meet such a live and kind person Manju who helped us with options of choosing a matters and we found what we looked for. To our surprise 😮 we got a great price and value. it's worth. Thank you for your service and kindness and help.

26 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A personalised Touch

Manju, the store manager was one of the best sales manager we ever met. He was very attentive, polite and lovely to talk to. Helped us decide on the best product for our case. Elevated the experience to a new level. Greatly appreciated.

17 december 2024
Betygsatt 1 av 5 stjärnor

Suboptimal Service

Apart from the salesman (Monju) who was very helpful, the whole experience with this company has been disappointing. Service overall has been suboptimal, products purchased have yet to be received (still waiting delivery which has been advised will be over a week late than date provided!). When calling various departments advised it is not their problem they have not been able to delivery our goods and we basically need to accept that we have to wait. I will not be buying from Bensons Beds again and certainly not recommending. Somethings cannot be helped however the way this event was dealt with with not customer focus or friendly.

3 december 2024
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Cambridge

Svar från Bensons For Beds - Cambridge

Thank you for sharing your feedback. We’re sorry for the delays and the lack of support you experienced. Your comments have been passed to the relevant team, and we’ve taken steps to improve communication and customer service to ensure a better experience in the future.
Thank you,
Megan at Customer Care

Betygsatt 5 av 5 stjärnor

Very helpful staff guided me to the right mattress for my needs

Very helpful staff guided me round the various mattresses to find one that suited my needs. They have a bed that detects where your pressure points are which helped them guide me to the perfect tension of mattress and the right level of support so that my shoulders and hips won’t hurt after a night’s sleep and I will sleep much better. They let me try various options that included memory foam, cooling gel technology and natural materials, which I preferred. The Revitalise Pocket 3800 ecolatex, in my opinion was outstanding, both in medium and firm. I had difficulty choosing between the two as they were excellent.

I settled on the medium as the new mattress starts off slightly firmer than in the shop and I generally prefer medium mattresses. They sink down slightly, easing the pressure points. I was surprised how even the firm was comfortable in this design, though. Both medium and firm in this design have a pillow top layer which is amazing. ‘Like a dreamcloud’ the member of staff said, and he was right!

1 november 2024

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