Whole experience was first class. Kept well informed from start to finish and cannot fault the superb customer service. Delivey men were very efficient, polite, friendly and very happy. Liked the w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was allowed to browse without constant interruption and then when I asked for advice the salesman was very informative and constructive. I didn’t experience the hard sell which usually annoys me an... Se mer
They were closing down so got a good deal but when put through the till it was more than I expected / prices on website/ price on tickets so I went back - manager was fantastic sorted it all out kep... Se mer
Simon, the upper floor sales manager, was excellent. He guided us to a fantastically comfortable mattress, whilst also giving us alternatives to compare against. I researched a lot of online bed-i... Se mer
Företagsinformation
Om Bensons For Beds - Byfleet
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 2 Wey Retail Park, Royston Road, KT14 7NP, Byfleet, Surrey, Storbritannien
- 1932340320
4,7
Utmärkt
37 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Whole experience was first class
Whole experience was first class. Kept well informed from start to finish and cannot fault the superb customer service. Delivey men were very efficient, polite, friendly and very happy. Liked the way the mattress was wrapped in plastic for protection and the old one also covered in plastic for return. No hassle throughout and would highly recommend Bensons to my friends. Not sure of location for review, but live in Suffolk.
5 juli 2026
Svar från Bensons For Beds - Byfleet
We're so pleased to hear you had such a first-class experience! It's wonderful that our team kept you well-informed and that our delivery men were efficient, polite, and friendly. We appreciate your kind words and recommendation!
Don't try and lift it we Benson's, do that for you on delivery .
Arrived on time stated. Phoned before to reassure us. Helpful with advice about delivery of larger Mattress ie you take from bed to van and deliver from van to bed.
10 april 2023
Great experience
Good product, good store experience at Byfleet. Delivery guys Julio and Ollie were amazing-great ambassadors for Bensons
8 mars 2023
Not good serviceThe bed base was not a great quality
The bed base was not a great quality
the delivery service was terrible. Two man delivery and one of them arrogant and rude. Most unhelpful
No wouldn't recommend
20 februari 2023
Closing down purchase
They were closing down so got a good deal but when put through the till it was more than I expected / prices on website/ price on tickets so I went back - manager was fantastic sorted it all out kept me updated and refunded the difference- he is an asset to the team
15 februari 2023
Excellent service
We ordered a mattress from Bensons for Beds and the service was excellent. We kept well informed of delivery, and they delivery guys were polite and courteous.
8 februari 2023
Very good experience
Very good experience . Very informative in sales , very good communications until delivery and delivery men were very respectful of property.
6 februari 2023
From instore help with choosing the…
From instore help with choosing the right bed and mattress within my budget, to communication and delivery and quality of products I couldnt be happier.
23 januari 2023
Well laid out shop & CLEAR pricing
Well laid out shop & CLEAR pricing. Staff allowed you to browse in peace. The young man who dealt wit our order was so polite.Our first visit but we will be back.
4 februari 2023
We had fantastic help & service from…
We had fantastic help & service from Lorraine (at the Byfleet branch) choosing a mattress for my daughter. My daughter is over the moon with her new mattress.
1 februari 2023
Choice and well priced
We were able to try lots of beds without any pressure to buy one. We found the perfect bed that was comfortable, but would also fit our tight staircase as it was a modular zip and link design (who knew!). The Bensons staff member was excellent and very knowledgeable.
2 februari 2023
purchased Mattress
good service, but disappointed about £30 delivery charge & can’t collect from store, seems excessive
22 januari 2023
Ordering was easy
Ordering was easy. The delivery was on time and delivered to the room I wanted. They even offered to take their shoes off! It was a flat pack bed but went together easily with easy to follow instructions.
11 januari 2023
Went to the Byfleet branch and received…
Went to the Byfleet branch and received excellent service, even from a new member of staff on his day one! Good support from the team. Delivered on the stated day. Very happy all round.
17 december 2022
I was guided through the whole…
I was guided through the whole experience and given every option to try out the beds, so that I could purchase the best one for me.
23 januari 2023
Excellent range of products to view and…
Excellent range of products to view and very helpful advice and service, given without feeling under pressure.
3 januari 2023
Very helpful and patient staff
Very helpful and patient staff. Knew lots about their products and what they had in stock. Reasonable about our budget restrictions and helpful with suggestions and letting us try a lot of beds!! Thank you Lorraine and Charlie! Top notch experience!
10 januari 2023
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