Leanne at the Bury store was amazing. She was incredibly informative, and it was clear she has a wealth of experience. She was honest, funny and, most importantly, never pushy. She made us feel comfor... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Friendly staff who were very helpful at the Bury store.. Did not rush you, let you try any bed you wanted without pestering you. You only had to ask if you needed any help or required them to answer y... Se mer
Företaget har svarat
Love my new wardrobe. The guys that delivered and fitted the wardrobes were efficient and very polite. The wardrobes are very sturdy and have lots of hanging space for shorter clothing and long hangin... Se mer
Företaget har svarat
Yasmin at the Mill Retail Park in Bury first helped my sister with her purchase. There was a good discount of 25% off and we manages to get delivery included too. As I also needed a new mattress I dec... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Bury
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 1 Halls Mill Retail Park, BL9 7AZ, Bury, Lancashire, Storbritannien
- 1617615440
4,9
Utmärkt
376 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great member of staff Barry listened to…
Great member of staff Barry listened to requirements and met them
30 november 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Bury
We're happy to hear that the team member met your needs. We appreciate you taking the time to share your positive experience with us.
Informed
Informed. Rang me to update me on time. They were very efficient, cleared all packaging. Love my bed
29 november 2025
Svar från Bensons For Beds - Bury
We're happy to hear that you were informed about your delivery time and that our team was efficient in setting up your new bed and removing the packaging. We appreciate your feedback!
Honest staff and good service
Honest staff and good service, but a small issue with consistency
I had a good experience at this bed shop and want to highlight the honesty of the staff member who helped me. He explained everything clearly and gave straightforward advice without any pressure, which I genuinely appreciated. His approach made choosing a bed feel easy and reassuring. 🌼
However, I did face one small issue. On my first visit, I was offered free delivery, but during my next visit this offer was changed. The sudden change was a bit confusing and affected the overall impression.
Overall, the shop provides quality products and helpful staff. A little more consistency in offers would make the experience excellent.
25 november 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Bury
Thank you so much for your great review, Mohammed! You deserve nothing less than great customer service! I will pass this back to the store so that the conflicting offer can be addressed - Team Bensons
really helpful service from staff…
really helpful service from staff member that looked after us
11 november 2025
Svar från Bensons For Beds - Bury
We're so glad to hear that you found our service helpful! Our staff is always happy to look after our customers. Thank you for your feedback,
Megan at Customer Care
Simon was fantastic explained…
Simon was fantastic explained everything. Helped us to pick the right bed for us and left us to it not pushy like some shops. Overall great service
7 november 2025
Svar från Bensons For Beds - Bury
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Perfect Mattress and Pillow
Friendly, knowledgeable staff. Able to try out products in store. No pressure to buy. Bought a Tempur mattress in store 5 years ago after much deliberation and discussion. Absolutely love it! The best mattress I’ve ever bought. Came in store last week to find the perfect pillow and found it. So happy!
9 november 2025
Svar från Bensons For Beds - Bury
We are thrilled to hear you love your purchase! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea. - Team Bensons
Friendly and helpful
9 november 2025
Svar från Bensons For Beds - Bury
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Svar från Bensons For Beds - Bury
We’re so happy to hear you had such a positive experience with our team! It’s great to know they were both helpful and knowledgeable – that’s exactly what we strive for.
Thank you for your positive review Linda – Lauryn at Customer Care 💜
The lady in bury city centre Yasmin is…
The lady in bury city centre Yasmin is the best. Her services were super. Please appreciate Yasmin. Sandra appreciate you a lot for making me make wise decisions and best once.
28 oktober 2025
Svar från Bensons For Beds - Bury
We’re thrilled to hear she made your experience in the Bury store, so positive and helped you make the best decisions. We’ll be sure to pass on your appreciation to her – she’ll be delighted! 💜
Thank you for your positive review – Lauryn at Customer Care
Buying a mattress
We were unsure of which mattress to buy and Simon was very informative, which helped us a great deal on choosing a mattress
31 oktober 2025
Svar från Bensons For Beds - Bury
We're happy to hear that the information shared assisted you in choosing a mattress. We appreciate you taking the time to leave us this positive feedback.
Your thoughts help us grow—thank you!
Megan at Customer Care
Went into shop to look at beds
Went into shop to look at beds. We had no idea what we wanted or where to start. We met Yasmin Who gave us first class advice that met what we needed showed us the relevant products and really helped us to make decisions. She was brilliant. Thank you Yasmin you are a credit to Bansons.
28 oktober 2025
Svar från Bensons For Beds - Bury
We're happy to hear that you had such a positive experience in our shop. It's great to know that our team member was able to provide you with first-class advice and help you make informed decisions. We appreciate your kind words. Please feel free to recommend us to friends and family!
Megan at Customer Care
Very helpful people especially Tracy…
Very helpful people especially Tracy friendly and very knowledgeable we tried many options better experience than other bed companies we visited that day
29 oktober 2025
Svar från Bensons For Beds - Bury
We're happy to hear that you found our team helpful and knowledgeable! We appreciate you sharing your positive experience and are glad we exceeded your expectations compared to other companies.
Megan at Customer Care
My wife and I are in the process of…
My wife and I are in the process of moving house and need a beds and bedroom furniture, so we visited Bensons after first looking on line at other manufacturers and suppliers. Having browsed the shop floor and looked at a particular bed frame and mattress we decided to checkout the competition across the park, however, before we left Simon had chat about the produce’s and prices. He bid us farewell and looked forward to our return if we did not see what we were looking. Within a 30 minutes we returned and did the deal. This was thanks to Simon being so helpful and guiding us to a product we both liked and tried out. We can’t wait to have it delivered and erected by the Bensons staff.
Finally a special thanks to Simon for the time spent with us, a true gentleman.
20 oktober 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Bury
We're happy to hear that you had such a positive experience in our store while shopping for your new home Christopher. It's great to know that our team member was so helpful in guiding you to the perfect bed and mattress. We appreciate you taking the time to share your feedback and hope you enjoy your new purchase!
Thank you for your review – Lauryn at Customer Care 💜
Tracey was great
Tracey was great . She was extremely professional and knowledgeable , and advised us on which beds to choose without being pushy
I will definitely recommend Bensons, particularly the Bury Branch to my friends and family
Thankyou
12 oktober 2025
Svar från Bensons For Beds - Bury
We're delighted to hear that you had a great experience. It's wonderful that our team member was professional, knowledgeable, and helpful in guiding you to the right beds. We appreciate your recommendation,
Megan at Customer Care
Very helpful and friendly staff and was…
Very helpful and friendly staff and was great service
14 oktober 2025
Svar från Bensons For Beds - Bury
We're so glad you experienced our helpful and friendly staff and great service. Thank you for sharing your positive feedback with us! – Lauryn at Customer Care 💜
Dog friendly - Great member of staff super helpful and…
Great member of staff super helpful and bonus was its dog friendly
5 oktober 2025
Svar från Bensons For Beds - Bury
Thank you so much for your 5 star review Claire! That’s a win-win! We love welcoming all our furry friends too! 🐾🛏️Megan at Customer Care😄
Svar från Bensons For Beds - Bury
Thanks so much for your review Ian! We’re glad you had a good experience and found our salesperson knowledgeable. 😊
Sleep well,
Megan at Customer Care
An exceptional experience
Great customer service from Adam in the bury store. He had an in depth knowledge of products and explained everything clearly. We experienced the Sleep match service and tried several mattresses before making our choice. It was quick and easy to purchase, choose our preferred delivery date and book mattress recycling so we don't have to mess around getting rid of our old mattress.
27 september 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Bury
Thank you for sharing your experience!
We’re thrilled to hear that Adam provided excellent service and helped you find the perfect mattress with our Sleep Match service. It’s great that the whole process — from purchase to delivery and recycling — was quick and easy for you.
We hope you enjoy many restful nights ahead!
Best Wishes,
Megan at Customer Care
Bhavis was excellent
Bhavis was excellent , very knowledgeable and helpful and guided me to the bed that I was looking for.
29 september 2025
Svar från Bensons For Beds - Bury
Thank you for your kind words! We're glad Bhavis was knowledgeable and helpful in guiding you to the perfect bed.
Take care,
Megan at Customer Care
Svar från Bensons For Beds - Bury
We appreciate your feedback and are so happy to hear that you had an excellent experience with our fantastic customer service.
Thank you,
Lauryn at Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.