Bensons have been excellent in their service delivery. The shop staff were really helpful and the place was fresh and modern. The bed was really good value and delivery was fast and on the day and tim... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Chloe at benson for beds brislington is fantastic ! Super knowledgeable, completely understood what we needed and wasted no time finding us the perfect bed . Kept us within the budget we needed but wa... Se mer
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Knowledgeable sales man. Quick delivery date. Mattress delivered by two helpful men. Put in upstairs room. Plastic wrapping intact & box left on van. Very pleased with price & quality of tempur mat... Se mer
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Everything went smoothly from start to finish. The bed is so comfortable great choice fully supported by their expertise from the staff knowledge.
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Företagsinformation
Om Bensons For Beds - Bristol Imperial
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 10/11 Imperial Retail Park, Wills Way, BS13 7TJ, Bristol, Avon, Storbritannien
- 1179642525
4,7
Utmärkt
269 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and very fast
10 oktober 2026
Excellent service from start to finish
12 oktober 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
New Bed
Bensons have been excellent in their service delivery. The shop staff were really helpful and the place was fresh and modern. The bed was really good value and delivery was fast and on the day and time stated. The delivery team carried the bed up to the bedroom which was really helpful.
26 september 2026
Svar från Bensons For Beds - Bristol Imperial
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team and enjoyed your new bed. Our staff works hard to provide excellent service, and it's wonderful to know it made a difference for you. We appreciate your support and hope to see you again!
Everything went smoothly from start to…
Everything went smoothly from start to finish. The bed is so comfortable great choice fully supported by their expertise from the staff knowledge.
18 september 2026
Svar från Bensons For Beds - Bristol Imperial
Thank you for your wonderful review! We're thrilled to hear that everything went smoothly and that you're enjoying your new bed. Our team takes pride in providing expert guidance, and it's great to know you felt supported. We appreciate your business and hope to see you again!
Friendly but bed was faulty and had to…
Friendly but bed was faulty and had to be replaced after 4 months.
20 september 2026
Svar från Bensons For Beds - Bristol Imperial
Thank you for your feedback! We're glad to hear you found our team friendly. We apologize for the inconvenience with the bed and appreciate you bringing it to our attention. Your comfort is important to us, and we are committed to ensuring a better experience in the future.
Very helpful and friendly
Very helpful and friendly, could not have asked for better customer service.
3 september 2026
Svar från Bensons For Beds - Bristol Imperial
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent customer service is our top priority, and your feedback motivates us to keep doing our best. We look forward to serving you again soon!
Great customer service from Lewis made…
Great customer service from Lewis made the experience easy and enjoyable
3 september 2026
Svar från Bensons For Beds - Bristol Imperial
We're delighted to hear that Lewis provided such great customer service and made your shopping experience easy and enjoyable! We'll be sure to pass on your kind feedback, and we're thrilled that he helped make your visit a positive one.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Excellent customer service in store
Excellent customer service in store, very experienced, knowledgable and helpful.
Excellent communication, delivery on time and was very smooth and efficient.
27 augusti 2026
Svar från Bensons For Beds - Bristol Imperial
Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our team. Providing knowledgeable and efficient service is our top priority, and it's great to know we met your expectations. We look forward to serving you again!
i did not get to excited as i have has…
i did not get to excited as i have has 3 beds from you
and the matress on each one ended up faulty and had to be returned ,exchanged / refunded . if it happens to this one i have now ,i will not buy from you again ,
also i recieved damage to my landing double socket ,
it was smashed off the wall leaving exposed wires
26 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bristol Imperial
Hi Paul,
Thank you for taking the time to leave your review.
We're sorry to hear about your previous experiences with us and can understand your concerns given the issues you've encountered with past purchases. We are also very sorry to read of the plug socket damages. We have contacted you today to get this resolved.
Thank you,
Megan | Customer Care Specialist
The store experience was good
The store experience was good, knowledged staff with empathy & understanding our needs. Delivery was first class - kept advised with call as promised 30mins before arrival. Efficient and careful removal of old mattress and placing of new.
Excellent.
15 augusti 2026
Svar från Bensons For Beds - Bristol Imperial
We're so pleased to hear you had such a positive experience with us! It's wonderful that our staff were knowledgeable and empathetic to your needs. We're also delighted that our delivery team was first-class, keeping you informed and carefully handling your mattress.
Team Bensons
Svar från Bensons For Beds - Bristol Imperial
We're so pleased to hear that a member of our staff was very helpful and had your bed ready for collection! Thank you for your wonderful feedback.
Buy from Bensons beds
Our new king-size divan bed was delivered exactly at the time and date we were given. Two very cheery chaps set up the bed for us and removed all packaging - the whole delivery was done within 3 to 4 minutes. Excellent service
6 juli 2026
Svar från Bensons For Beds - Bristol Imperial
We're so pleased to hear about your excellent experience with us! It's wonderful that your delivery was exactly on time and that our team was so cheerful and efficient in setting up your new bed.
Staff was very helpful and informative.
Sharon was very helpful and informative without being at all pushy which we appreciated. She guided us through the process, explaining the various deals we were interested in and enabled us to find a bed we were happy with at a price we could afford.
30 juni 2026
Svar från Bensons For Beds - Bristol Imperial
We're so pleased our team member was helpful and informative without being pushy, guiding you through the process. It's wonderful that you found a bed you were happy with at an affordable price. Thank you for your kind feedback!
Team Bensons
The whole team at imperial park
The whole team at imperial park. Sharon (the manager) Julie who was from the cribbs store but covering at the time in imperial park) I nearly decided to buy a bed at dreams as it was on par to the one at bensons and but cheaper but because of the service I received from Julie at first I decided to go back to bensons. So basically customer service can help a customer decide overall more so than the product it self. Julie is a credit to the company. Also the aftersales bit was also good Gill was very lovely and helpful from customer services and Lewis at imperial park helped me too. Nothing was a bother nice bloke. Sharon sorted the delivery as I kept changing the date and she was on it even though they were busy. The delivery guys were lovely (I didnt take there names) one was from Birmingham and one Cheltenham but used to live in the area im in. Very lovely blokes and polite 😊 I would highly recommend bensons from this experience
23 juni 2026
Svar från Bensons For Beds - Bristol Imperial
We are absolutely thrilled to hear about your wonderful experience with our team! It's fantastic to know that the exceptional service you received, particularly from our team members, made such a positive impact on your decision. We're delighted that our colleagues were able to assist you so effectively, from your initial visit to the smooth delivery of your purchase. Your kind words truly highlight the dedication of our staff.
Team Bensons
Very professional and so nice I have always bought my beds from bensons and I am truly happy with them
Very professional and so nice
26 juni 2026
Svar från Bensons For Beds - Bristol Imperial
We appreciate your kind words! We are so glad our team was professional and provided you with a nice experience. Thank you for sharing your feedback.
Team Bensons
The delivery lads beavered away in…
The delivery lads beavered away in awful hot weather. They were very polite. The bed is lovely. I'm very pleased.
28 juni 2026
Svar från Bensons For Beds - Bristol Imperial
We're so pleased you love your new bed and our delivery team provided polite service despite the hot weather. Thank you!
Team Bensons
Lady in Imperiual park store was great.
17 juni 2026
Svar från Bensons For Beds - Bristol Imperial
We're so glad you had a great experience! We appreciate your kind words.
Team Bensons
We were actually served by a new…
We were actually served by a new recruit who was pleasant and friendly. The manager discreetly supplied further information and indicated the probable bed I would need. All satisfactory. Thank you it is too soon to comment on delivery or comfort!
14 juni 2026
Svar från Bensons For Beds - Bristol Imperial
We're delighted to hear our team provided such a pleasant and helpful experience! We appreciate you sharing your positive feedback.
Team Bensons
We were not jumped on in store ,and…
We were not jumped on in store ,and were allowed to try out the beds first then the guy came over ,very straight forward purchase of the mattress,the delivery was on time and very quick and no mess .
30 maj 2026
Svar från Bensons For Beds - Bristol Imperial
We're so pleased to hear your mattress purchase was straightforward, from trying beds to on-time, quick, and clean delivery. Thank you for your feedback!
Team Bensons
Svar från Bensons For Beds - Bristol Imperial
We're delighted you're happy with your deal and our lovely staff. Thank you!
Team Bensons
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