From the first point of the customer advisor in the showroom to the delivery drivers and my sleeping experience, everything has gone extremely well and was as promised.No glitches and, at last, my sle... Se mer
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Det här tycker kunderna
Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable.... Se mer
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Great customer service throughout from the staff in the shop to the two delivery men who dismantled the old bed and put the new one together, very polite, helpful and efficient. We were kept informed... Se mer
Clean well presented store, no hassle from sales staff. Partly our fault for not checking but had bed guard & mattress protector added without being asked. Also disappointed that we had to pay two de... Se mer
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Företagsinformation
Om Bensons For Beds - Brislington
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4b Brislington Retail Park, Bath Road, BS4 5NG, Brislington, Avon, Storbritannien
- 1179720382
4,9
Utmärkt
267 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lovely staff
Lovely staff, very helpful and pleasant. We are now awaiting delivery of the bed so cannot comment on the product.
9 oktober 2026
Great customer service throughout from…
Great customer service throughout from the staff in the shop to the two delivery men who dismantled the old bed and put the new one together, very polite, helpful and efficient. We were kept informed of our order and delivery, very happy with our experience Thank you
10 oktober 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
From the first point of the customer…
From the first point of the customer advisor in the showroom to the delivery drivers and my sleeping experience, everything has gone extremely well and was as promised.No glitches and, at last, my sleeping has improved fantastic, thank you all very much.
8 oktober 2026
Svar från Bensons For Beds - Brislington
Thank you for your wonderful review John! We're thrilled to hear that your experience from start to finish was seamless and that you're enjoying better sleep. Your satisfaction means the world to us. We appreciate your support and look forward to seeing you again,
Megan | Customer Care Specialist
Great service
The staff in store were really helpful, kind and professional. The whole process from choosing our new bed to having it installed was flawless
2 oktober 2026
Svar från Bensons For Beds - Brislington
Thank you for your wonderful feedback! We're thrilled to hear that our team provided you with such a positive experience from start to finish. Your satisfaction is our priority, and we look forward to helping you again in the future!
Really helpful sales team
Really helpful sales team, they listened and gave good advice but also gave us plenty of space to make our choice (i.e laying on lots of different mattresses!) Delivery was quick and straightforward.
29 september 2026
Svar från Bensons For Beds - Brislington
Thank you for your wonderful review! We're thrilled to hear that our sales team provided you with the right balance of support and space. It's great to know you enjoyed trying out the mattresses. We appreciate your feedback and hope you love your new purchase!
Excellent service all round
Excellent service all round. There was no pressure in store when we were looking for a mattress, and when we had decided on which one the person we dealt with was friendly, helpful and knowledgeable. The delivery date was provided, we were kept informed all along leading up to delivery. Delivery was spot on time and the driver and assistant were also friendly and efficient. Cannot fault any of the service, from start to finish.
28 september 2026
Svar från Bensons For Beds - Brislington
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. Providing excellent service is our top priority, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again!
Great service in store and on delivery…
Great service in store and on delivery day.
24 september 2026
Svar från Bensons For Beds - Brislington
Thank you for your wonderful feedback! We're thrilled to hear you had a great experience both in-store and on delivery day. Our team works hard to provide excellent service, and your satisfaction means the world to us. We look forward to serving you again soon!
An easy, wonderful experience!
Kally listened to my needs and budget. She even suggested I try a few different levels of firmness. We had a lovely chat with another colleague towards the end. The service was impeccable. Great staff!
17 september 2026
Svar från Bensons For Beds - Brislington
Thank you for your wonderful feedback! We're thrilled to hear that Kally and our team provided you with exceptional service and valuable suggestions. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back soon!
We bought a bedframe and mattress at…
We bought a bedframe and mattress at the Brislington branch in Bristol. We were helped by Julie who went above and beyond to help us without making us feel pressurised.
30 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Brislington
Thank you for your wonderful feedback! We're thrilled to hear that Julie provided you with exceptional service while helping you find the perfect bedframe and mattress. We appreciate your support and hope you enjoy your new purchase!
Fantastic service all round
Fantastic service all round. Ordered online in the end, as got an NHS discount too which was super helpful. Mattress delivery was in only a few daysas we chose, delivery staff fab and called before hand. Very helpful on arrival. Gave us some good advice, and now we have a super comfy mattress! Very happy couple.
23 augusti 2026
Svar från Bensons For Beds - Brislington
Thank you for your wonderful review! We're thrilled to hear you enjoyed our service and found the NHS discount helpful. It's great to know our delivery team made a positive impact. We're delighted you love your new mattress and appreciate your feedback. Wishing you many comfy nights ahead!
Svar från Bensons For Beds - Brislington
We're so glad we had the product you needed and our salesperson was informative and helpful. We appreciate your kind words!
Team Bensons
Richard the sales man was very…
Richard the sales man was very knowledgeable and helped us to choose a new mattress. Great that it had some money off in the sale.
20 augusti 2026
Svar från Bensons For Beds - Brislington
Hello Bridget,
Thank you for your feedback! 😊 We're delighted to hear that Richard's knowledge and expertise helped you choose the right mattress. It's also great to know you were able to take advantage of a fantastic sale offer and save some money too! 🎉
We'll be sure to pass your kind comments on to Richard. Thank you for choosing Bensons, and we hope you enjoy many comfortable nights on your new mattress,
Megan | Customer Care Specialist
Efficient and friendly service from start to finish
The mattress we were interested in was available in a local store to try out. We were given advice about how long we should test it for and there was nothing rushed or pushy going on in relation to sales, which was much appreciated. The member of staff was helpful and we felt we got a comparable deal with sourcing the mattress on line. It was about two weeks between purchase and delivery, we were kept well informed by text message of the delivery schedule and were able to track the van during the two delivery time slot. The delivery service was speedy and efficient...all in all we would definitely recommend Bensons.
12 augusti 2026
Svar från Bensons For Beds - Brislington
We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided helpful advice without any pressure, and that our communication and delivery service met your expectations. We're especially glad you would recommend us!
Team Bensons
Svar från Bensons For Beds - Brislington
We're so pleased to hear that our staff were friendly, helpful, and knowledgeable. Providing excellent service is something we truly pride ourselves on, and we appreciate your kind words!
Team Bensons
Great service from Marcus
The salesperson Marcus was really helpful in understanding which bed frames and mattresses would be a good fit for us, and hit the perfect balance of useful advice and giving us space to test the various models and come to a decision ourselves. He clearly explained financing options and specifics around fabric choices and mattress composition. The store was also clean and had an inviting atmosphere, and a good selection of products.
4 augusti 2026
Svar från Bensons For Beds - Brislington
We're so pleased to hear about your excellent experience in our store! It's wonderful that our salesperson provided such helpful advice and clearly explained all the options. We're also glad you found the store clean and inviting with a great selection.
Team Bensons
Very knowledgeable staff
Very knowledgeable staff. Not pushy at all. Listened carefully to what we were after and gave us plenty of time to try the beds on offer.
The delivery team was very efficient, took away with them what they were due to take away and were very polite. Bed very well installed.
3 augusti 2026
Svar från Bensons For Beds - Brislington
We're so pleased to hear you had such a positive experience with us! It's wonderful that our staff were knowledgeable and attentive, giving you plenty of time to choose. We're also delighted that our delivery team was efficient and polite, ensuring your bed was perfectly installed.
Team Bensons
Not pressurised the salesman was very…
Not pressurised the salesman was very good he showed me the first mattress, and left me to try others on my own . I went back to the first one which was the best for me . He knew his job.
3 augusti 2026
Svar från Bensons For Beds - Brislington
We're so pleased to hear you had such a positive and comfortable experience finding the perfect mattress. It's wonderful to know our team member's approach helped you make the best choice.
Team Bensons
staff were excellent
20 juli 2026
Svar från Bensons For Beds - Brislington
Thank you for your wonderful feedback.
A very polite member of staff
14 juli 2026
Svar från Bensons For Beds - Brislington
We are so pleased to hear that you had such a positive experience with a member of our staff. Thank you for sharing your kind feedback with us.
Very good customer service in…
Very good customer service in store, kept updated with text and emails that delivery on target, estimated delivery time and delivery drivers friendly and efficient. Would recommend.
12 juli 2026
Svar från Bensons For Beds - Brislington
We're so pleased to hear about your positive experience with our in-store customer service. It's wonderful that you were kept updated and that our delivery drivers were friendly and efficient. Thank you for your recommendation!
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