Great welcome from Ben who was really helpful and very knowledgeable. There was no pressure but he was extremely helpful when we chose our new bed. Thank you
Plats
Byt platsUnit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP Blyth, Northumberland, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When we first entered the shop a member of staff introduced themself and said if we had any questions or needed help with anything to give a shout. Then we were left alone to try out several beds and... Se mer
Företaget har svarat
This is my second item I’ve bought from Bensons for beds , I try to shop local in my town of Blyth Northumberland to keep our local shops open . Last Saturday we popped in as we need to change our be... Se mer
I visited a few bed shops. Although I didn't purchase a mattress and headboard I was looking for I have to praise the salesman Davey. An absolutely lovely bloke, friendly, very knowledgeable, passiona... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Blyth
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 2 Blyth Valley Retail Park, Cowpen Road, NE24 5TP, Blyth, Northumberland, Storbritannien
- 1670351535
4,9
Utmärkt
210 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy friendly service
Lisa helped us choose without being too pushy like some can get and very friendly. Looking forward to receiving our new bed. Thank you
14 januari 2026
Svar från Bensons For Beds - Blyth
We're happy to hear that you felt comfortable during the selection process. We appreciate your kind words and thank you for your business. We hope you enjoy your new bed!
Svar från Bensons For Beds - Blyth
We're happy to hear that we could assist you in selecting your new bed and mattress. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent customer service
Excellent customer service
We purchased a bed last month. We’re so happy we purchased another
30 december 2025
Svar från Bensons For Beds - Blyth
We're happy to hear that you had an excellent experience with our customer service! Thank you for your repeat business; we appreciate it very much. Thank you for your positive review – Lauryn at Customer Care 💜
Davey
Davey, the store manager was absolutely brilliant. Made the process easy and stress free with no pressure to buy
30 december 2025
Svar från Bensons For Beds - Blyth
We’re so pleased to hear Davey made the process easy and stress-free, with no pressure to buy. Thank you for your positive review – Lauryn at Customer Care 💜
Absolutely brilliant service from BfBs.
Absolutely brilliant service from BfBs Blyth. Ben and Davy were excellent, really informative, friendly and didn’t push a sale at all. Willing to ring up a Sealy rep when I had questions they couldn’t answer. Felt supported and confident in making a decision on a mattress - it’s a big deal that you have to live with daily, so you don’t want to get it wrong! I visited a couple of times to lie on the mattresses (and tried other mattresses elsewhere too) but found the right mattress - a Sealy Brontë - and service in Blyth.
Mattress is DELIGHTFUL. Delivery was smooth and professional. And I look forward to going to bed. Also bought an Igel contour pillow - love it. Really firm and supports in the right spots. Wish I’d bought 2 with the Black Friday discount, as I can’t justify another at full price.
Overall a really good experience and I wouldn’t hesitate to recommend Davy, Ben and the team to anyone.
4 december 2025
Svar från Bensons For Beds - Blyth
We're happy to hear that you had such a positive experience with our team. It's great to know that you felt supported and confident in choosing your mattress. We appreciate your recommendation and are so glad you're enjoying your new Sealy Brontë and Igel pillow! Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service
Excellent service from walking into the store to the delivery. Everyone was very helpful, we weren’t pressured into ordering anything but were given useful information and advice. The delivery was earlier than expected but the drivers contacted me to check this would be acceptable.
27 november 2025
Svar från Bensons For Beds - Blyth
Thank you for your lovely feedback, Lisa! We are so pleased to hear that the service in store to delivery has been nothing short of amazing! We really appreciate you taking the time to leave some positive comments. - Team Bensons
Easy and friendly service
Easy and friendly service! Took less than half an hour to organise! Sales assistant helpful and efficient
26 november 2025
Svar från Bensons For Beds - Blyth
We're happy to hear that you found our service easy and friendly! We appreciate your feedback regarding the efficiency of our sales assistant and the speed of the process.
Until next time, take care,
Megan at Customer Care!
Great display on entering the store
Great display on entering the store. Approached by a lovely chap, very knowledgeable, recommended which bed would be good for my hip condition. Answered all the questions professionally. Recommended additional products and gave a very professional service.
12 november 2025
Svar från Bensons For Beds - Blyth
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
We were allowed to browse before being…
We were allowed to browse before being asked if they could help. No hassle. Lots of advice given.
5 november 2025
Svar från Bensons For Beds - Blyth
We’re so pleased you had a relaxed browsing experience with plenty of helpful advice when you needed it. That’s exactly the balance we aim for—no pressure, just support to help you find the perfect choice!
Thank you for your positive review Kathleen – Lauryn at Customer Care 💜
Customer service bar none
We received great advice when purchasing our mattress and did not feel pressurised in any way.
On the day of our delivery we got plenty of notice of when the delivery would be made. The two gents who delivered the mattress were friendly and accommodating. We'll done Bensons excellent service.
31 oktober 2025
Svar från Bensons For Beds - Blyth
We're happy to hear that you received great advice without feeling pressured during your mattress purchase. It's great to know our delivery team was friendly and accommodating, providing excellent service. Thank you for your feedback,
Megan at Customer Care
New bed was needed
Really helpful staff, very friendly, looking forward to getting my new bed
6 oktober 2025
Svar från Bensons For Beds - Blyth
We're so happy to hear that our staff was helpful and friendly. We hope you enjoy your new bed. Thank you for the positive feedback, Megan at Customer Care
The staff were really friendly and…
The staff were really friendly and helpful. Using the machine to work out my preferred firmness was really handy and the staff member helping me was knowledgeable but not pushy.
7 oktober 2025
Svar från Bensons For Beds - Blyth
Thank you for your kind words! We’re glad our team helped you find the perfect firmness with a friendly, knowledgeable, and pressure-free approach.
Best Wishes,
Megan
Bensons for Beds Customer Care
Bed and mattress purchase
Lauren listened to our requirements and gave expert advice. Lauren is very knowledgeable of the products and gave us confidence in our purchase. Lauren was cheerful, friendly and professional.
6 oktober 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Blyth
Thank you for your wonderful feedback! We’re delighted Lauren provided expert advice and made you feel confident with your purchase. We’ll be sure to pass on your kind words!
Best Wishes,
Megan
The Bensons for Beds Care Team
We were met by a friendly and helpful…
We were met by a friendly and helpful gentleman named Dave. He asked a few questions and then advised us what he thought we would need, whilst emphasising the final decision was ours. He explained what was on offer and then left us to examine and try out all that we thought would suit, saying was on hand to answer any questions we had. This to us was ideal as we were able to choose with no pressure but had Davey on hand to help which he did do. All in all a very good purchasing experience.
12 september 2025
Svar från Bensons For Beds - Blyth
We're happy to hear that you had such a positive purchasing experience! It's great to know that our team member was helpful and provided the right level of support for you. We appreciate you taking the time to share your feedback with us.
Best wishes,
Megan at Customer Care
Excellent service from start to finish
12 september 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Blyth
Thank you for your kind words! We strive to provide exceptional service from beginning to end. It's great to hear we were able to meet your expectations. We look forward to working with you again in the future.
Advice on purchase was above & beyond
Advice on purchase was above & beyond, Delivery chaps courteous & friendly. I pointed out a very visible "Dent" in the leather headboard where something had been laid against it, they took images and said the they had sent them to the shop who would be in touch within 24hrs by email or phone call, unfortunately I've received neither. Bit poor considering I've spent over £2'200
Update . . .Bensons customer service contacted me via Tripadvisor and asked if I'd supply them with all details which I did. After waiting a further 4 days without hearing anything, I contacted them, I was offered a £55 voucher . . . . . for Bensons for Beds ! ! ! !I'd just bloody spent £2'240 on a new divan, mattress & headboard and they offer me a voucher to buy even more beds
HOW RIDICULOUS CAN YOU GET ! ! !
Then on Tuesday 16th someone from customer care ( Think you need to change that name by the way ) contacted me and said They would be in touch 24 -48hrs to give me a refund.
Yes, you've guessed it, no ones bothered.
Customer Care . . . .maybe you need to Google the meaning.
10 september 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Blyth
We appreciate your feedback and are sorry to hear about the dent in the headboard. We're also concerned that you haven't received communication regarding this. Please follow the link and contact us with your order details so we can help further: https://www.bensonsforbeds.co.uk/contact-us/
Thank you,
Megan
Bensons for Beds
Customer Care
Sales to Service was brilliant
From Sales to Service everyone was excellent. If there was an issue everyone acted with care and got it sorted. Ben in the Blyth store couldn't have been nicer 🙏
2 september 2025
Svar från Bensons For Beds - Blyth
We appreciate you sharing your positive experience! We're happy to hear that everyone was excellent and any issues were sorted with care. We value your feedback, Megan at Customer Care
Really helpful
Lovely guy Stu in the blyth branch that was just covering from Stockton branch. He was really helpful and took a lot of time answering our questions and explaining all about the different mattresses. Wasn’t the least bit pushy and was very patient. Lovely manner, lovely guy.
2 september 2025
Svar från Bensons For Beds - Blyth
We're happy to hear that our colleague was so helpful during your visit. We appreciate you acknowledging his patience and informative approach. Thank you for your positive feedback, Megan at Customer Care
Excellent customer service …
Excellent customer service from knowledgeable and friendly staff. Not pressurised but sales person was always available to deal with any queries. great service
17 augusti 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Blyth
We appreciate you taking the time to share your experience. We're happy to hear that our team was knowledgeable, friendly, and available to assist you. We value your feedback, Megan at Customer Care
Quality
Ben made me fell at ease straight away, explained everything about the mattresses and didn't rush me, cannot wait to have a good night sleep
21 augusti 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Blyth
Thank you so much for your kind words, we always strive to make our customers feel comfortable and informed. We are thrilled to hear you had a great experience and we can't wait for you to get a good night's sleep on our mattresses!
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