We had such a lovely experience at Bensons for Beds, especially thanks to Monica. She was incredibly helpful and patient with us while we took what felt like forever to decide! 😂 Monica had such... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Without doubt the amazing service we received from Sandra on the day, she really was exceptional and the main reason we ended up buying the mattress there and then.
Företaget har svarat
Greeted as we came in and Kevin was very nice and nothing was too much trouble to help us Used a bed machine to decide what firmness we would require for the matters. Showed us round the showro... Se mer
Företaget har svarat
Showroom very good, friendly and helpful - and through asking questions and letting us experience different types of mattress, we found what we needed. Delivery men were rushing - one man in particu... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Blackpool
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit A2 Blackpool Retail Park, FY4 2RP, Blackpool, Lancashire, Storbritannien
- 1253403456
4,9
Utmärkt
593 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bed arrived as expected and we are very…
Bed arrived as expected and we are very pleased with it
19 september 2025
Svar från Bensons For Beds - Blackpool
We're happy to hear that the bed arrived as expected, and we appreciate your positive feedback. Thank you for letting us know!
Thank you,
Lauryn at Customer Care.
The assistance of the Sales…
The assistance of the Sales Representative and his
depth of knowledge
21 september 2025
Svar från Bensons For Beds - Blackpool
We're happy to hear that the sales representative's knowledge was helpful. We appreciate you taking the time to share your positive experience!
Thank you,
Lauryn at Customer Care.
Really helpful staff at the Blackpool branch
Really helpful staff at the Blackpool branch Tommy and Kevin. They were really knowledgeable about mattresses and just presented the facts there was no hard sell. Couldn't fault the service or the mattress we bought.
12 september 2025
Svar från Bensons For Beds - Blackpool
Thank you for your kind words about our staff, Tommy and Kevin! We're glad to hear that they were able to provide helpful and knowledgeable service without pressuring you to buy. We're happy that you were satisfied with your mattress purchase. Thanks for choosing us!
My last bed was from Bensons and I’ve…
My last bed was from Bensons and I’ve been very happy with it.
11 september 2025
Svar från Bensons For Beds - Blackpool
We're happy to hear that you've been very satisfied with your previous bed from us. Thank you for sharing your positive experience!
Best Wishes,
Megan at Customer Care
Great company to deal with.
Bensons were great from start to finish. The process of ordering the bed, down to delivery. I was contacted three days before with a time slot. Then contacted the night before and contacted once again an hour before arrival. The delivery guys were great, straightaway put overshoes on to protect the carpet and very respectful of the property. 10 out of 10 Bensons would not hesitate to use again.
27 augusti 2025
Svar från Bensons For Beds - Blackpool
We're happy to hear that you had a great experience with us, from ordering to delivery. It's great to know our team kept you informed and were respectful of your home. Thank you for your high rating; we appreciate your feedback!
Take care,
Megan at Customer Care
Plenty of choices ,good customer…
Plenty of choices ,good customer experience. Sandra was very helpful and very knowledgeable. We tried various beds and use of the test bed made it easier to pick medium mattress.
1 september 2025
Svar från Bensons For Beds - Blackpool
We're happy to hear that you found a great selection and had a positive experience. It's wonderful that our team member's knowledge and the test bed helped you choose the perfect mattress. Thanks for your feedback, Megan at Customer Care
got what we wanted in no time at all
26 augusti 2025
Svar från Bensons For Beds - Blackpool
We're glad you had a quick and positive experience. Thank you for your feedback; it means a lot to us. Thank you, Megan at Customer Care
The store salesman was very helpful and…
The store salesman was very helpful and knowledgeable
23 augusti 2025
Svar från Bensons For Beds - Blackpool
We're glad you found our salesman helpful and knowledgeable. Thank you for your positive feedback; we appreciate it.
We were shown a good selection of mattresses
We were shown a good selection of mattresses to choose from and were not rushed into a decision in the end we hopefully found the right mattress for our comfort
23 augusti 2025
Svar från Bensons For Beds - Blackpool
We're happy to hear that you were shown a great selection and were able to take your time finding the right mattress for your comfort! We hope you enjoy it!
Easy to deal with
Kevin was very helpful. Great service thank you. Very pleased with the bed
21 augusti 2025
Svar från Bensons For Beds - Blackpool
We're happy to hear that you received great service and that you are very pleased with the bed. Thank you for your positive feedback, Megan at Customer Care
Shocking customer service
Shocking customer service ordered two new bed £3775 waited over 12 weeks for delivery apthen when they arrived some idiot on their sales team sold my bed to another customer then expected to wait all over again only to be advise that the model I paid for was now discontinued but a similar one would be available in 12 to 16 and was £900 more. Avoid these clowns as for their customer service better taken a crash course in Urdu
21 mars 2025
Svar från Bensons For Beds - Blackpool
We regret to hear about the issues with your bed order and the disappointing service you received. We apologise for the long wait, the error with your order, and the discontinuation of the model you purchased which has caused a cancellation of your order. Thank you for your review, Megan at Customer Care
Sandra - the font of mattress knowledge
Sandra was exceptionally knowledgeable and helpful. We went in to do some recon but owing to the experience we received, made the decision to go ahead there and then
12 augusti 2025
Svar från Bensons For Beds - Blackpool
We're happy to hear that our team member's knowledge and assistance led to such a positive experience. Thank you for sharing your feedback; we appreciate your business! Take care Darren, Megan at Customer Care
Excellent all round service!…
The Blackpool store team and the delivery guys, Mick and Kelvin, they all provided an excellent service. I would not hesitate to use them again!
22 juli 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Blackpool
Thank you for your kind words! At our Blackpool store, we pride ourselves on providing excellent service and our amazing delivery team, Mick and Kelvin, always go above and beyond. We can't wait to assist you again in the future! Megan at Customer Care
RUBBISH LIARS!!
We purchased what we thought was a solid oak bed from Bensons. Delivery day arrived and the bed was not only badly damaged...its mdf covered with oak veneer! For a £1000 bed!
The customer services department is farcical. The store staff....Tommy in the Blackpool store...rude and uninterested in helping. We have a recording of the conversation...him telling us it isnt his problem and so forth.
Avoid these liars...mis sold and utter rubbish!!
I have lots of pictures of the damaged bed which clearly show MDF....
Stay away!!
22 juli 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Blackpool
We are sorry to learn that your bed was delivered damaged. We also regret that the service you received fell short of expectations. We have since been in touch with you and can confirm that this issue is now resolved.
Thank you for your feedback,
Megan at Bensons for Beds Customer Care.
Svar från Bensons For Beds - Blackpool
Thank you for sharing your positive experience with us! We're glad to hear that our assistant was able to provide you with the knowledge and patience you needed. We truly value our customers and are committed to delivering exceptional service. We hope to see you again soon, Megan at Customer Care
Good showroom with full range…
Good showroom with full range mattresses! Computer mattress system brilliant leaving no doubt in my mind of which firmness to choose! Good range of prices.
21 juli 2025
Svar från Bensons For Beds - Blackpool
Thank you for your positive review! We are so glad to hear that you had a great experience in our showroom and that our computer mattress system helped make your decision easier. We strive to provide a wide range of prices to fit everyone's budget and we hope to see you again soon, Megan at Customer Care
The bed chosen was on show
The bed chosen was on show. picked it on line and Kevin was extremely helpful. Good customer service and clear with explanation of delivery process.
1 juli 2025
Svar från Bensons For Beds - Blackpool
Thank you for sharing your positive experience with us! We are so glad to hear that Kevin provided excellent customer service and made your delivery process clear. We are committed to providing the best service to our customers. Thank you for choosing us, Megan at Customer Care
Kevin in Blackpool was a superstar
Kevin at the Blackpool branch was super friendly, approachable and trustworthy. He was really patient with us and accommodated our two year old toddler who was with us.
1 juli 2025
Svar från Bensons For Beds - Blackpool
Thank you for sharing your experience with Kevin at our Blackpool branch. We're thrilled to hear that he provided you with exceptional service and made your family feel welcome. We pride ourselves on being trustworthy and accommodating to all of our customers' needs. We hope to see you again soon, Megan at Customer Care
Svar från Bensons For Beds - Blackpool
Thank you so much for the positive feedback! We strive to provide exceptional customer service and it's great to hear that we were able to help. Your satisfaction is our top priority. Have a wonderful day! 😊
Megan at Customer Care
Superb service and knowledge
Julie greeted me as I was walking around, was very knowledgeable and friendly, she took time to answer all of my questions. I feel like she had my best interest at heart, trying to save me money and really looked after me, great customer service and knowledge of products
29 juni 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Blackpool
Thank you so much for your kind words! Julie is an invaluable member of our team and we're thrilled that she provided you with exceptional customer service and product knowledge. We always strive to put our customers first and we're glad that she was able to save you some money while doing so. We appreciate your business and look forward to seeing you again in the future. Take care, Megan at Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.