The fix up team were polite helpful and friendly. The installation took apex 15mins from delivery to Installation the men took all the wrapping and cardboard away with them I/we were extremely plea... Se mer
Plats
Byt platsUnit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS Glasgow, Glasgow, GB
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Det här tycker kunderna
We had a great experience when ordering our new bed recently. Kerri approached us shortly after entering the store and asked us what we had in mind for our visit. Advised just to browse, see our... Se mer
We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to... Se mer
Företaget har svarat
Felt not sufficient staffing with the amount of customers present when we were in the store. Good selection of items available. Able to look around the store without pressure, couple of mattresses... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Bishopbriggs
Skrivet av företaget
Kontaktuppgifter
Unit 6b Strathkelvin Retail Park, Crosshill Road, G64 2TS, Glasgow, Glasgow, Storbritannien
- 1417724715
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The fix up team were polite helpful and…
The fix up team were polite helpful and friendly.
The installation took apex 15mins from delivery to
Installation the men took all the wrapping and cardboard away with them I/we were extremely pleased with the whole installation of my sons king size bed
Great service greatproduct
Great service greatproduct
The salesman stewart in the bishopbriggs branch was very helpful , freindly 👍
very helpful and knowledgeable staff
We had a great experience when visiting
We had a great experience when ordering our new bed recently. Kerri approached us shortly after entering the store and asked us what we had in mind for our visit. Advised just to browse, see our options as we were upgrading our bed and also looking at small sofa beds as well.
Kerri showed us some examples, had us try a few mattresses. Was very patient with me as I was struggling with back pain.
After trying 4 mattresses she gave us some space to explore options and try other brands before coming back to check on our progress.
After only planning to visit and browse, we did go ahead and order a new bed as there was a fantastic deal on. It was lucky we went in that evening as it was the the last day of that deal. So after saving over a 3rd of the cost we left with a delivery date set. Looking forward to it arriving.
Svar kan ha AI-innehållLäs mer
All aspects of the purchase and after…
All aspects of the purchase and after sales service proffesionally and politely handled.👌👍

Svar från Bensons For Beds - Bishopbriggs
Benson for beds the perfect company
From ordering to delivery 1st class service from start to finish.

Svar från Bensons For Beds - Bishopbriggs
Ordering & buying the new mattress was…
Ordering & buying the new mattress was hassle free & the mattress was delivered on time so no complaints.

Svar från Bensons For Beds - Bishopbriggs
Excellent service and experience from start to finish
Excellent service in the showroom from Oliver across our 2 visits. He was very knowledgeable about the products on offer, and worked well with us to find the right mattress for us.
The service from the delivery team was great as well, in and out in no time at all, even helping me move my existing mattress to another room while that waits for recycling collection from another company.

Svar från Bensons For Beds - Bishopbriggs
Very professional
Very professional, quality and fast service at Bensons in Bishopbriggs. Thanks

Svar från Bensons For Beds - Bishopbriggs
Best Bed ever
Very very good! Staff in the ship were very helpful and friendly, and when the bed and mattress were delivered they didn’t take long to build it. So overall very happy

Svar från Bensons For Beds - Bishopbriggs

Svar från Bensons For Beds - Bishopbriggs
Very helpful store staff nothing was a…
Very helpful store staff nothing was a problem for us choosing our bed they gave us space and didn’t pressure us. The delivery team were excellent.

Svar från Bensons For Beds - Bishopbriggs
Purchase to Delivery to Setup - Delighted
We visited Strathkelvn store twice over a weekend - the Manager from the Kilmarnock Store was covering and dealt with our sale. Cannot speak too highly of the service we received. From advice to purchase to delivery and set-up.
We had purchased a king size chrome frame and paid for set-up. 3 man team arrived within promised delivery slot and had completed the delivery and install in less than 30 minutes of arrival. Fantastic service.
Wish they sold other stuff :-)

Svar från Bensons For Beds - Bishopbriggs
We purchased a mattress from these guys…
We purchased a mattress from these guys and the customer experience was excellent. Stewart the salesman listened to exactly what we told him our needs were and sold us the correct product even although it was less expensive than the mattress we were looking at initially which tells me that this company put the customer needs first. Delivery was flawless and they took the old mattress away. Can’t recommend highly enough.

Svar från Bensons For Beds - Bishopbriggs
Poor from the minute I left the store.
Poor from the moment I left the store.
The mattress removal fee was never discussed, so we naturally assumed this was included. Had it been explained at the time of purchase, there would have been no issue.
After placing the order, we never received an invoice for the outstanding balance. As a result, our delivery was delayed without our knowledge. There was no phone call, no email, and no attempt to let us know there was a problem.
I eventually had to chase the order myself, only to be asked whether I had received the invoice. When I explained that I hadn’t, I was simply told the delivery would now be delayed by another week. Again, there was no apology and no attempt to rectify the situation.
We invested in a premium mattress expecting a premium buying experience. Instead, we’ve received substandard customer service from start to finish, and despite spending a significant amount of money, we’re still no closer to receiving our mattress.

Svar från Bensons For Beds - Bishopbriggs

Svar från Bensons For Beds - Bishopbriggs
Oliver was very pleasant and helpful
Oliver was very pleasant and helpful. Took account of all our requirements.

Svar från Bensons For Beds - Bishopbriggs
Salesman took time to listen
Salesman took time to listen, allowed us to try out mattresses and find the correct one. We were allowed to take our time and discuss, ask questions, and there was no pushing us to make mind up quickly. Once chosen he found the best deal with all essential safeguards explained fully.

Svar från Bensons For Beds - Bishopbriggs
Very helpful sales person
Very helpful sales person. Didn't feel rushed and given plenty time to try different beds. Very happy with my mattress.

Svar från Bensons For Beds - Bishopbriggs
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