I ordered a new bed and bedside cabinets from Bensons, from the ordering to the delivery everything went smoothly they even arrived earlier than they said they would and phoned ahead to let me know. D... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It has been 12 years since we bought a new mattress and had no idea about the benefits of the latest technology involved. The branch manager at the Bedford store, Maz, was extremely knowledgeable and... Se mer
Företaget har svarat
I bought my daughter's bed in-store as I wanted to try out the mattresses, and I wanted to talk to a salesperson. I was very happy with the help that I received. I was emailed a date for the deliver... Se mer
Företaget har svarat
We had a great experience at Bensons For Beds in Bedford. The staff were knowledgeable and friendly, giving us plenty of time to browse without any pressure. Special thanks to Maz, Marcus, Kyan, and D... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Bedford
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 5 St Johns Retail Park, Ropewalk, MK42 0XE, Bedford, Bedfordshire, Storbritannien
- 1234419486
4,8
Utmärkt
399 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Bedford
We're happy to hear that you had a great experience with our service and delivery. Thank you for your positive feedback!
Thoroughly recommend Marcus
Thoroughly recommend Marcus. Helpful, friendly, knowledgable and looking forward to our new mattress arriving!
25 januari 2026
Svar från Bensons For Beds - Bedford
We're happy to hear that you found our team member helpful, friendly, and knowledgeable! We appreciate your recommendation and hope you enjoy your new mattress.
Efficient and polite worken delivered…
Efficient and polite workmen delivered and assembled bed properly in place
25 januari 2026
Svar från Bensons For Beds - Bedford
We're so happy to learn our efficient and polite team delivered and assembled your bed properly. Thank you for your positive feedback.
Great experience
Great experience purchasing a new mattress. The sales person in the shop was helpful, not pushy at all. Explained everything clearly and gave us all the various finance / payment options. Delivery was arranged and easy: several reminders received and received a text on day of delivery to let us know when the bed would be delivered. Great service from everyone!
15 januari 2026
Svar från Bensons For Beds - Bedford
We're happy to hear that you had a great experience purchasing your new mattress. We appreciate that the sales person was helpful and provided clear explanations, and that the delivery was arranged easily. Thank you for your positive feedback.
Friendly excellent professional…
Friendly excellent professional service.
Sales Assistant very knowledgeable and helpful.
6 januari 2026
Svar från Bensons For Beds - Bedford
We appreciate you sharing your experience. We are so glad to hear that you found our service excellent and our sales assistant knowledgeable and helpful.
Bed came very quickly.
Bed came very quickly.
It easy to access the draw under the bed.
Colour is brilliant
Thev2 men who brought it in and put together, were very polite, and considerant.
Would recommend use them for your next bed
11 januari 2026
Svar från Bensons For Beds - Bedford
Thank you so much for your lovely review! We’re delighted your bed arrived quickly and that you’re happy with the colour and easy‑access drawer. 😊
Our delivery team will be thrilled to hear how polite and considerate you found them while assembling everything.
Really appreciate the recommendation — enjoy your new bed!
Megan at Customer Care🛏️✨
Great overall experience
The staff are great. They are very helpful, polite and friendly. You don’t feel like you are being rushed to make a decision. They offer advise and know which products are available so they can take you around the showroom and show you different versions of the product. I purchased previously and was so impressed by the service it was the first place I went to for my next purchase.
10 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bedford
We’re delighted to hear our team provided helpful, polite, and knowledgeable service, creating a relaxed environment for you to make the right choice. Your loyalty and recommendation mean so much! Thank you for your positive review – Lauryn at Customer Care 💜
Purchase easy.
Purchase easy.
Delivery easy.
Everyone helpful.
Mattress comfortable.
No problems
11 januari 2026
Svar från Bensons For Beds - Bedford
We're happy to hear that your purchase and delivery were easy and that everyone was helpful. We're so glad you find the mattress comfortable. Thank you for your positive review – Lauryn at Customer Care 💜
From the moment I entered the shop to…
From the moment I entered the shop to the delivery, amazing service.
9 januari 2026
Svar från Bensons For Beds - Bedford
From start to finish, we’re so happy to hear everything went perfectly! Amazing service is what we strive for every time. Thank you for your positive review – Lauryn at Customer Care 💜
Knowledgeable & Friendly
My assistant was very knowledgeable. I knew what I was looking for and he helped me craft a really good package.
I was dreading going to have a look for a new bed, but I'm very happy with the service I received.
28 december 2025
Svar från Bensons For Beds - Bedford
Thank you for sharing Dean! We’re so glad our assistant helped you create the perfect package and turned what you were dreading into a great experience. Enjoy your new bed,
Megan at Customer Care
Farai and Marcus in Bedford Store gave…
Farai and Marcus in Bedford Store gave a great service from start to finish. They were friendly, patient and very knowledgeable. They helped me find the perfect bed without any pressure. Highly recommend!
29 december 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Bedford
We're happy to hear about the great service you received at our Bedford store. It's wonderful that our team members were friendly, patient, and knowledgeable while helping you find the perfect bed. We appreciate your recommendation!
Outstanding customer service from…
Outstanding customer service from Ruksar and Ibrahim! They went above and beyond to help me find the perfect 2-bedroom home for my children. From start to finish, they were incredibly patient, professional, and genuinely caring about our needs. They made the entire process smooth, stress-free, and reassuring. I truly felt supported every step of the way. Thank you, Ruksar and Ibrahim, for your dedication and exceptional service you made a big difference for my family
30 december 2025
Svar från Bensons For Beds - Bedford
We're happy to hear that the team provided outstanding support in finding the perfect home for your family. We appreciate you acknowledging their patience, professionalism, and genuine care. It's great to know they made the process smooth and reassuring for you. Thank you for your positive review – Lauryn at Customer Care 💜
Great help un the store and great…
Great help in the store and great delivery Guys
24 december 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Bedford
Thank you for your feedback! We’re delighted to hear you received great support in-store and from the delivery team. Thank you for your positive review – Lauryn at Customer Care 💜
Svar från Bensons For Beds - Bedford
We appreciate your feedback and are so glad you had an amazing experience with our service at our shop.
Team Bensons
Our sales gentleman (Maz) remembered we…
Our sales gentleman (Maz) remembered we had been in a few weeks prior. Friendly. Would recommend.
4 december 2025
Svar från Bensons For Beds - Bedford
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that az can be given the credit he deserves. - Team Bensons
Delivered on time
Delivered on time
Kept us informed
Polite staff in particular the lady who served me Elizabeth was very helpful
25 november 2025
Svar från Bensons For Beds - Bedford
We're happy to hear that your delivery was on time and that we kept you informed. We appreciate your kind words about our staff member; we're glad they were helpful!
Customer service we need need
Store manager approached us. Very professional and friendly. Helped us choose our bed went through all options. He could not of been better
25 november 2025
Svar från Bensons For Beds - Bedford
We're happy to hear that the store manager was helpful and professional during your bed selection. Thank you for sharing your positive experience with us,
Megan at Customer Care
Svar från Bensons For Beds - Bedford
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
The choosing a mattresssales person was very helpful and…
The sales person was very helpful and gave us good advice which helped us to choose the correct mattress. She went over all the important information in detail and very clearly.
6 november 2025
Svar från Bensons For Beds - Bedford
We’re pleased to hear our team member provided helpful advice and explained all the important details clearly, making it easier for you to choose the right mattress. Thank you for an amazing review Patricia – Lauryn at Customer Care 💜
Straightforward from start to finish
Helpful, friendly advice in store provided by Farai. Gave good guidance but also gave is space to make a decision. Really pleased with my mattress and pillows and the promotion was great (20% off and an extra % off as a Blue Light card holder). Everything was delivery within 2 weeks of the order. The delivery team (John H and Steven B) were great and super quick - even considering they had to deliver the mattress up 4 flights of stairs! It was also great that they recycle your old mattress.
From start to finish, my experience with Bensons for Beds was great. Would definitely recommend.
8 november 2025
Svar från Bensons For Beds - Bedford
We’re thrilled to hear that Farai provided helpful, friendly advice and gave you the space to make the right decision. It’s great to know you’re pleased with your mattress and pillows, and that the delivery team went above and beyond—even tackling four flights of stairs! We’re also glad the recycling service and promotions added extra value to your experience. Thank you for an amazing review Laura. – Lauryn at Customer Care 💜
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