I ordered a new bed and bedside cabinets from Bensons, from the ordering to the delivery everything went smoothly they even arrived earlier than they said they would and phoned ahead to let me know. D... Se mer
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Det här tycker kunderna
It has been 12 years since we bought a new mattress and had no idea about the benefits of the latest technology involved. The branch manager at the Bedford store, Maz, was extremely knowledgeable and... Se mer
Företaget har svarat
I bought my daughter's bed in-store as I wanted to try out the mattresses, and I wanted to talk to a salesperson. I was very happy with the help that I received. I was emailed a date for the deliver... Se mer
Företaget har svarat
We had a great experience at Bensons For Beds in Bedford. The staff were knowledgeable and friendly, giving us plenty of time to browse without any pressure. Special thanks to Maz, Marcus, Kyan, and D... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Bedford
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 5 St Johns Retail Park, Ropewalk, MK42 0XE, Bedford, Bedfordshire, Storbritannien
- 1234419486
4,8
Utmärkt
399 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery team v helpful and friendly.
23 augusti 2026
Svar från Bensons For Beds - Bedford
Hi Anne,
Thank you for your feedback! 😊 It sounds like our delivery team brought more than just your bed, they brought great service too! 🚚✨
We're delighted to hear they were helpful and friendly, helping to make delivery day a smooth and pleasant experience. Thank you for choosing Bensons, and we hope you're enjoying your new bed,
Megan | Customer Care Specialist🛏️
The bed is lovely and comfortable
The bed is lovely and comfortable. The process of purchasing was easy. However, I paid for assembly and the job was shabby. The base of the storage compartment was not secured properly. Disappointed at that.
6 juni 2026
Svar från Bensons For Beds - Bedford
Thank you for your feedback! We're so pleased to hear you find your new bed lovely and comfortable, and that the purchasing process was easy. We're truly sorry to learn about the issue with the assembly of the storage compartment and that it wasn't secured properly. We understand your disappointment and will pass this valuable feedback on to our team.
Team Bensons
An over all great experience
An over all great experience. From Marcus in the store to the guys delivering. Kept informed through out. Marcus was extremely helpful explaining as we tried several mattresses.
Delivery drivers were amazing. Delivered early and were very tidy and informative.
16 augusti 2026
Svar från Bensons For Beds - Bedford
Hi Diane,
Thank you for your fantastic feedback! 😊 It sounds like Marcus and our delivery team made sure your bed-buying journey was a dream from start to finish! 🛏️✨
We're delighted to hear that Marcus took the time to guide you through the different mattress options, explaining everything clearly while you tested them out to find the perfect fit. It's also great to know that our updates kept you informed every step of the way.
We'll be sure to pass your kind words on to Marcus and the delivery team. Thank you for choosing Bensons, and we hope you're now enjoying many nights of wonderful sleep,
Megan | Customer Care Specialist
My experience with Benson Beds
They come highly recommended especially the Bedford branch
From the onset they were very helpful. They listened to what we required and made excellent recommendations. Kept us updated about the delivery and that was smooth as well.
21 augusti 2026
Svar från Bensons For Beds - Bedford
We're so pleased to hear that our team was very helpful from the start and listened to your requirements, making excellent recommendations. It's wonderful that you were kept updated and that your delivery was smooth.
Team Bensons
Helpful
Helpful, good price ,excellant product and delivery.
Marcus was super helpful in selecting the best bed and mattress for our needs
17 augusti 2026
Svar från Bensons For Beds - Bedford
We're so pleased to hear you found our product and delivery excellent, and that you received a good price. It's wonderful that our team member was super helpful in selecting the best bed and mattress for your needs!
Team Bensons
Bensons are best
It has been 12 years since we bought a new mattress and had no idea about the benefits of the latest technology involved. The branch manager at the Bedford store, Maz, was extremely knowledgeable and was an immense help in choosing the right mattresses for us. We were going to check out other bedding stores but due to his friendly demeanour decided there and then to purchase two mattresses.
10 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bedford
We're so pleased to hear about your positive experience at our Bedford store! It's wonderful that our team member was so knowledgeable and helpful in assisting you with choosing the right mattresses. We're delighted you decided to purchase from us.
Team Bensons
Helpful and knowledgeable
Very helpful and explained everything clearly
7 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bedford
We are so pleased to hear that everything was explained clearly and that you found our team very helpful. We truly appreciate your kind words and positive feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
Great customer service (although you…
Great customer service (although you may want to dial down on the number of emails and texts you send out as it's a bit much!). Salesperson in Bedford store was very helpful and listened to what we wanted. Very quick delivery. Will definitely shop here again.
20 juli 2026
Svar från Bensons For Beds - Bedford
We're so pleased to hear you experienced great customer service and that our salesperson in the Bedford store was very helpful. It's wonderful that your delivery was very quick, and we appreciate your feedback regarding the number of emails and texts. We're delighted you'll shop with us again!
Team Bensons
The young man Marcus
The young man Marcus, was really helpful, and very informed on all the products. Also very polite.
21 juli 2026
Svar från Bensons For Beds - Bedford
We're so pleased to hear that our team member was really helpful and very informed on all the products. It's wonderful that they were also very polite.
Thank you for your positive review - Lauryn at Customer Care
Every involved most helpful.
13 juli 2026
Svar från Bensons For Beds - Bedford
We are so pleased to hear that our team was helpful. Thank you for your positive feedback!
Pleasant assistant answered our…
Pleasant assistant answered our questions, very helpfull
6 juli 2026
Svar från Bensons For Beds - Bedford
We're so pleased our assistant was pleasant and very helpful in answering your questions. Thank you for your kind words!
Slumberland Extra Firm mattress is good…
Slumberland Extra Firm mattress is good as you don’t roll in to each and doesn’t get lumps or bumps.
4 juli 2026
Svar från Bensons For Beds - Bedford
We're so pleased to hear that your mattress provides such a comfortable and stable sleeping experience, without any rolling or unevenness. Thank you for your wonderful feedback!
Delivery superking bed,headboard and mattress
The delivery service was on point with regular updates through the day via calls or tex messages, keeping me in the loop.The service was friendly and on time.want to thank Charlie and chichi for delivering bedbase, headboard and mattress safely to my property on 19/6/26.and also for building it together. Excellent job,giving a rateing of 10/10
19 juni 2026
Svar från Bensons For Beds - Bedford
We are so pleased to hear about your excellent delivery experience and that our team provided such great service. It's wonderful that you were kept informed and that everything was handled safely and efficiently. Thank you for your kind feedback!
Team Bensons
Great service in store when choosing…
Great service in store when choosing and ordering and again when delivered. Such great service which makes the whole process so much easier.
So far we are really enjoying our new mattress and bed frame. Highly recommend benson for beds
17 maj 2026
Svar från Bensons For Beds - Bedford
We're so pleased you received great service throughout your experience. It's wonderful that you are enjoying your new mattress and bed frame! Thank you for your high recommendation.
Team Bensons
Very helpful staff
11 juni 2026
Svar från Bensons For Beds - Bedford
Thank you for your feedback.
Team Bensons
Had a great experience and good support
Had a great experience and good support
10 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bedford
We're thrilled you had a great experience and good support!
Team Bensons
Mattress purchasesales person was very knowledgable…
The sales person was very knowledgable and advised us on all the beds and left us to test them and make a decision and when we were ready he came back to us
8 juni 2026
Svar från Bensons For Beds - Bedford
We're so pleased you found our team knowledgeable and appreciated the space to make your decision. Thank you for your positive feedback!
Team Bensons
Excellent Advice With Great Delivery and Installation
Excellent advice on the pros and cons of different bed frames, choice of materials and matching headboards.
Delivered and fully assembled on the date requested, and in the time slot given. Friendly staff from the shop floor through to the delivery.
Now looks something you might see in a hotel, stunning.
4 juni 2026
Svar från Bensons For Beds - Bedford
We're so pleased to hear you received excellent advice and found the perfect bed. It's wonderful that our team provided such friendly service and that your new bed looks stunning!
Team Bensons
Not happy as product purchased is…
Not happy as product purchased is always damaged on arrival or is faulty and then trying to get resolved I have to go through hoops on the call line and I am being asked to try and manage myself when lights are not working by the help desk
1 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bedford
Thank you for your review and I am really sorry to hear about this. If you reach out to our customer service team on enquiries@bensonsforbeds.co.uk, or 0333 222 6800, our care team will have a look into this to resolve this for you
Team Bensons
Svar från Bensons For Beds - Bedford
We're so glad our team was helpful and efficient!
Team Bensons
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