Being polite, helpful and on time. All aspects of shopping at Bensons in Aintree was very good. From Claire & Aisling the sales assistants and to the guys who delivered our furniture. Couldn't fault a... Se mer
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Plats
Byt platsUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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Det här tycker kunderna
Fantastic customer service, we were welcomed by Elaine who has great knowledge of the all the products sold in the store. She explained all the different mattresses that were available and helped me... Se mer
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Lyndsey in the shop was great, very informative and knowledgable helping us to decide on the right bed size and type. Price matched with a competitor no problem as per their policy. Arranged delivery... Se mer
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Be warned you have a 2 month wait for the wardrobe and if putting together yourself depending on the wardrobe weighs a ton. On opening the contents found the instructions were all in French and with p... Se mer
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Företagsinformation
Om Bensons For Beds - Aintree
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, Storbritannien
- 1515251782
4,8
Utmärkt
478 omdömen
Ber kunder att lämna omdömen
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Svar från Bensons For Beds - Aintree
Thank you for your kind words David! We're thrilled to hear that you found our service informative and friendly. Our team strives to provide a professional experience, and your feedback motivates us to keep up the great work. We look forward to seeing you again soon,
Megan | Customer Care Specialist
Great overall
Small niggles in store, with the order processed incorrectly 4 times. However once we got it right, it was great being able to amend the delivery date (we were waiting for a house completion) and the bed once it was delivered is wonderful. Fab delivery service
28 juni 2026
Svar från Bensons For Beds - Aintree
Thank you for your feedback! 😊 We're sorry there were a few hiccups with the order initially, but we're delighted everything was resolved and that we could accommodate your delivery date around your house move. It's wonderful to hear you're loving your new bed, and we'll be sure to pass your compliments on to our fantastic delivery team. Wishing you many comfortable nights ahead,
Megan | Customer Care Specialist🛏️
Great service
Great service, products and delivery. I would highly recommend Bensons for beds to others. Our server was kind and helpful which helped with the purchase.
4 oktober 2026
Svar från Bensons For Beds - Aintree
Thank you for your wonderful review Karen! We're thrilled to hear you enjoyed our service and products.
Your recommendation means the world,
Megan | Customer Care Specialist
Being polite & helpful
Being polite, helpful and on time. All aspects of shopping at Bensons in Aintree was very good. From Claire & Aisling the sales assistants and to the guys who delivered our furniture. Couldn't fault anything. Well worth a visit to the store.
28 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Aintree
Thank you for your wonderful review! We're thrilled to hear that Claire and our delivery team made your experience at Bensons in Aintree so positive. Your satisfaction is our priority, and we appreciate your recommendation. We look forward to welcoming you back soon!
Svar från Bensons For Beds - Aintree
Thank you for your kind words! We're thrilled to hear that you found our service efficient. Our team works hard to provide the best experience possible, and your feedback motivates us to keep improving. We look forward to serving you again soon!
Be warned you have a 2 month wait for…
Be warned you have a 2 month wait for the wardrobe and if putting together yourself depending on the wardrobe weighs a ton. On opening the contents found the instructions were all in French and with parts not marked made for quite a puzzle. If you know any Frnch DIY body builders get them in.
3 oktober 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Aintree
Thank you for your feedback. We apologize for the long wait and any confusion with the assembly instructions. We are working to improve our communication and ensure clearer instructions in the future. If you need assistance, please reach out to our customer service team.
Darren was absolutely fantastic in my…
Darren was absolutely fantastic in my whole experience in purchasing the right bed and mattress for me helped me from the beginning until he helped me when I picked it up and loaded it into my van thanks very much Darren
30 september 2026
Svar från Bensons For Beds - Aintree
Thank you for your wonderful feedback! We're thrilled to hear that Darren provided you with such excellent service throughout your bed and mattress purchase. We appreciate your support and hope you enjoy your new bed for years to come!
Brilliant service.
Fantastic customer service, we were welcomed by Elaine who has great knowledge of the all the products sold in the store. She explained all the different mattresses that were available and helped me choose the one perfect for me.
The store was very clean and the displays were easily identifiable. I am very satisfied with my purchase.
20 september 2026
Svar från Bensons For Beds - Aintree
Thank you for your wonderful review! We're thrilled to hear that Elaine provided you with excellent service and helped you find the perfect mattress. We take pride in our clean store and clear displays. Your satisfaction means the world to us, and we look forward to seeing you again!
Help and advice from Lyndsey was great…
Help and advice from Lyndsey was great and really helped us in choosing the right products.
21 september 2026
Svar från Bensons For Beds - Aintree
We're so pleased to hear that the help and advice you received was great and truly assisted you in selecting the right products. Thank you for your wonderful feedback!
Team Bensons
Deliverd on time polite bed is great.
18 september 2026
Svar från Bensons For Beds - Aintree
We're so pleased to hear that your delivery was on time and that you're enjoying your new bed! Thank you for sharing your wonderful feedback with us.
Team Bensons
Svar från Bensons For Beds - Aintree
Hi Angela,
Thank you for your review! 😊
We're delighted to hear that our team made the process so quick and easy for you. Providing friendly, efficient service and helping our customers find exactly what they need is what we're all about.
Thank you for choosing us and for taking the time to share your experience. We hope you're delighted with your purchase and enjoy many comfortable, restful nights ahead,
Megan | Customer Care Specialist💙
I received great service on my visit
I received great service on my visit, informed advice and help in my purchase
7 september 2026
Svar från Bensons For Beds - Aintree
We're delighted to hear that you received great service during your visit and found the advice and support helpful when making your purchase. It's wonderful to know our team could provide the information you needed to help you choose with confidence.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Customer service was brilliant…
Customer service was brilliant in aintree! We walked in we got help straight away from Lindsay, she was lovely and very helpful.
3 september 2026
Svar från Bensons For Beds - Aintree
Thank you for your wonderful feedback! We're thrilled to hear that Lindsay provided you with excellent service. Our team is dedicated to helping our customers, and it's great to know we met your expectations. We look forward to welcoming you back soon!
1st class service…
Great service all round and of course let's not forget our purchase, very happy. Thank you to Aishling at Aubtree Branch, 1st class customer service
31 augusti 2026
Svar från Bensons For Beds - Aintree
Thank you for your wonderful review! We're thrilled to hear you had a great experience with Aishling at our Aubtree Branch. Your satisfaction means the world to us, and we look forward to serving you again soon!
Great easy to order.
30 augusti 2026
Svar från Bensons For Beds - Aintree
Thank you for your positive feedback! We're thrilled to hear that you found the ordering process easy. Our goal is to make your experience as smooth as possible. We look forward to serving you again soon!
Excellent customer service from…
Excellent customer service from assistant, she knew what she was talking about, made us feel relaxed, explained everything from order to delivery.
2 september 2026
Svar från Bensons For Beds - Aintree
Thank you for your wonderful feedback! We're thrilled to hear that our assistant provided you with excellent service and made your experience enjoyable. We strive to ensure our customers feel informed and relaxed. We look forward to serving you again soon!
Svar från Bensons For Beds - Aintree
Thank you for your wonderful review! We're thrilled to hear that you're happy with your fourth bed from us. Our sales team is dedicated to providing excellent service, and we're glad you had a great experience. We look forward to serving you again!
The staff at the store are very helpful…
The staff at the store are very helpful and nothing is too much trouble. Communication via text, phone and email following purchase fantastic. Delivery staff also approachable and efficient.
23 augusti 2026
Svar från Bensons For Beds - Aintree
Hi Laura,
Thank you for your wonderful review! 😊 We're delighted to hear that our store team was so helpful and that nothing was ever too much trouble. Providing excellent service and support throughout the whole customer journey is something we take great pride in.
Thank you for choosing us and for taking the time to share your feedback. We truly appreciate it and hope you enjoy your new purchase,
Megan | Customer Care Specialist✨
First class service throughout
Benson’s staff are a credit to the Company. No hard sell in the store and most helpful when you need it. I was kept well informed by email and text on the progress of my order. The new mattress was delivered on target and the delivery staff were courteous.
15 augusti 2026
Svar från Bensons For Beds - Aintree
Thank you for your wonderful feedback! We're thrilled to hear that our staff made your experience enjoyable and that you were kept informed throughout the process. We appreciate your support and hope you love your new mattress!
Staff in the Aintree shop were very…
Staff in the Aintree shop were very helpful and informative about the types of mattress they sell and helped us try out various ones. The whole process was quick and efficient with regular emails letting us know the progress until delivery. The delivery team were exceptional, arriving on time and helped me move a bookcase which was making it difficult getting the mattress upstairs. 5 star service also.
29 augusti 2026
Svar från Bensons For Beds - Aintree
Thank you for your fantastic review! We're thrilled to hear that our Aintree team provided you with helpful service and that the delivery went smoothly. Your satisfaction is our priority, and we appreciate your kind words about our staff and delivery team. We hope you enjoy your new mattress!
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